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Review summary

Created with AI, based on recent reviews

Looking at 348 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, engaging teaching styles, and ability to make complex information clear and understandable. Many highlight the positive and professional attitude of the instructors, which significantly enhances the learning experience. The overall user experience is frequently described as excellent, with people appreciating the well-organized courses and the interactive nature of the sessions. Reviewers often mention feeling more confident and well-equipped after completing their training, attributing this to the high quality of the instruction and the practical examples provided.

What people talk about most

Staff

Consumers consistently express high satisfaction with the staff, particularly praising their knowledge,... See more

User experience

Clients share positive opinions on user experience, consistently highlighting engaging and informative course... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the excellent... See more

Instructions

People report positive experiences with instructions. Customers consistently praise the instructors for their... See more

Quality

Users describe positive interactions with quality. Reviewers consistently praise the brilliantly delivered... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had Paul L for an SEATS one day training course. I have had him previously for my SMSTS and despite the shorter course length he still managed to cover everything we needed for the exam with added inf... See more

Company replied

Rated 5 out of 5 stars

I had a SSSTS course with a Paul Lefrere. Im so happy to have courses and training with a people like him . Im not the best in english language , Paul explain everything clearly and always repeat if... See more

Company replied

Rated 5 out of 5 stars

The instructor MADE this course great guy very clearly knew the content inside out. Made what is usually an unpleasant experience a joy. I’d 100% look into giving H Ali a raise. The free coffee machin... See more

Company replied

Rated 5 out of 5 stars

My smsts training with *Paul L* was really useful. I’m new to site management and was really helpful to learn so much from a clearly experienced trainer about very important site matters. Really engag... See more

Company replied


Company details

  1. Occupational Safety and Health
  2. Apprenticeship Center
  3. Emergency Training
  4. Training Centre

About Citrus Training

Written by the company

Citrus Training is the UK’s leading provider of health, safety, technical training, and assessment services.

We specialise within the Built Environment and Utility sectors. Working with 85 of the top 100 UK Contractors, offering critical and mandatory training to some of the country’s largest infrastructure service providers. Our clients include; Openreach, Balfour Batty, Kier Group, Taylor Wimpey, Wates and Network Rail.

We have the use of over 100 training centres nationwide, delivering over 250 courses nationally each year. In 2021 alone, we trained over 40,000 delegates.

Our training catalog includes Confined Space, NRSW, Plant, working at Heights , First Aid and Wellbeing to name but a few. We work closely with awarding bodies such as City & Guilds, CPCS, iosh and MHFA England to ensure that all of our courses are delivered to the highest standard.

We have over 150 technical trainers who have real world experience with the topics they are teaching. We deliver ‘real-world’ site experiences that make transferring from training to practical reality easier and more effective.

Our customer centric approach, underpinned by our core values ensures we continually set the standards in training experiences.

Contact info

4.9

Excellent

TrustScore 5 out of 5

773 reviews

5-star
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1-star

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Paul was good fun and informative

Paul was good fun and informative. He kept the course light hearted which helped to make the course enjoyable.

November 4, 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Mac, thank you for your feedback! We are so pleased to hear that you found your training with Paul enjoyable and informative.

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Rated 5 out of 5 stars

Paul was great

Paul was great, he delivered the scaffold course really well. Very engaging and fun! I highly recommend.

November 4, 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Jay, thank you for your review! Its great to hear that you enjoyed your training with Paul.

Rated 5 out of 5 stars

Great course with Paul

Great course with Paul

November 4, 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Sam, thank you for your comment! We're so pleased that you enjoyed your course with Paul.

Rated 5 out of 5 stars

An interesting course and a very…

An interesting course and a very knowledgeable trainer (Paul Bradshaw) who made it fun and interesting.

November 4, 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Richard, thank you for your feedback! We are so pleased to hear that you found your course with Paul both interesting and fun.

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Rated 5 out of 5 stars

Great training experience

Great training experience, Paul Lefrere was excellent . Will return to citrus in the future .
Thanks again
Alan

November 4, 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Alan, thank you so much for your feedback! It's great to hear that you enjoyed your training with Paul, and we look forward to seeing you again soon.

Rated 4 out of 5 stars

The course was concise

The course was concise, clear and at a good pace. The trainer explained the content well and showed good knowledge.

November 4, 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hello, thank you for your comment! We are so glad that you enjoyed your training.

Rated 5 out of 5 stars

Brilliant instructor

The instructor MADE this course great guy very clearly knew the content inside out. Made what is usually an unpleasant experience a joy. I’d 100% look into giving H Ali a raise. The free coffee machine on site was also an absolute bonus. Thank you.

November 4, 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Liam, thank you so much for your review! We are so pleased to hear that you really enjoyed your course with Ali, as well as the coffee :)

Rated 5 out of 5 stars

SSSTS COURSE

Paul went through the sssts course great with us all and made it interesting throughout. Managed to get over key information clearly. Thanks Paul

October 31, 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Joseph, thank you for your comment! We are so pleased to hear that you enjoyed your SSSTS course with Paul.

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Rated 5 out of 5 stars

Good training

Paul Bradshaw - Confined spaces training

Training was extremely informative and enjoyable.

October 31, 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Tony, thank you for your comment. We are so pleased that you found your confined space training with Paul both informative and enjoyable.

Rated 5 out of 5 stars

Confined space training

Confined space training
Paul Bradshaw good trainer enjoyable course

October 31, 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Lee, thank you for your review! We are glad to hear that you found your confined space course with Paul enjoyable.

Rated 5 out of 5 stars

Paul B was very helpful on the confined…

Paul B was very helpful on the confined spaces training. He especially helped the people who had not done the training before to ensure everyone had the best chances of passing

October 31, 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi George, thank you for your feedback! We're glad Paul was able to support everyone and make the training accessible. We appreciate your kind words and look forward to seeing you on future courses

Rated 5 out of 5 stars

Citrus training superb

Citrus always prove very good whenever we attend one of their courses. Paul B was an excellent trainer.

October 31, 2025
Unprompted review
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Reply from Citrus Training

Hi Kevin, thank you so much for your review! We are thrilled to hear you enjoyed the course and that Paul made such a positive impact. We look forward to welcoming you back soon.

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Rated 5 out of 5 stars

Great confined spaces course delivered…

Great confined spaces course delivered by Paul Bradshaw. Very knowledgeable instructor.

October 31, 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi John, thank you for your feedback! We are glad to hear that you enjoyed your confined space course with Paul, and we will be sure to pass on your kind words.

Rated 5 out of 5 stars

Confined Spaces

Confined Spaces - Paul Bradshaw was an excellent instructor, made the course enjoyable and easy to follow.

October 31, 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Ian, thank you for your comment! We are so pleased to hear that you enjoyed your confined space course, and will be sure to pass on your kind words to Paul.

Rated 5 out of 5 stars

I had a great experience with Paul…

I had a great experience with Paul Bradshaw explained everything really good today I would recommend him

October 29, 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Wes, thank you for your comment! We are so pleased that you enjoyed your course, and will be sure to pass on your kind words to Paul.

Rated 5 out of 5 stars

Learning new things that I didn't know…

Learning new things that I didn't know and paul was a good teacher

October 29, 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Craig, thank you so much for your review! We are pleased to hear that you enjoyed your recent course with Paul.

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Rated 5 out of 5 stars

Working at height

The course was easy to follow

October 29, 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Jamal, thank you for your feedback! We are so pleased that you enjoyed your working at height course.

Rated 5 out of 5 stars

Very engaging course

Very engaging course, the trainer Paul kept things interesting and funny but really delivered the information well. A great mix of jokes and education and made each topic engaging

October 29, 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Ryan, thank you so much for your comments! We're so pleased to hear that you enjoyed your course and Paul's teaching style, and will be sure to pass on your kind words.

Rated 5 out of 5 stars

Very gd all round course very…

Very gd all round course very knowledgeable and helped us understand the course as well the policy

October 29, 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Ryan, thank you for your review! We're so pleased to hear that you enjoyed your course.

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