City Dermatology Clinic Reviews Reviews 

237
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 184 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptionally friendly staff and professional clinicians who ensure every medical procedure is entirely smooth, quick, and completely painless. People feel completely at ease during their visits thanks to the reassuring environment and the remarkably thorough medical care provided by everyone. Consumers are also thrilled with the remarkably fast booking process and the incredible convenience of arranging prompt appointments without experiencing any unnecessary delays. Reviewers frequently express deep gratitude for the clear treatment options, excellent communication, and wonderful final results achieved throughout their entire healthcare journey.

What people talk about most

Service

Users describe positive interactions with service, highlighting the professional, friendly, and efficient... See more

Staff

Reviewers highlight positive aspects of staff, noting that the entire team is consistently welcoming,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the smooth online... See more

Customer service

People report positive experiences with customer service, highlighting quick response times and friendly... See more

Booking process

Customers expressed great satisfaction regarding the booking process, highlighting how incredibly easy it is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dr Giulia and Kay were incredibly helpful. The surgical excision was done on the same day, and Dr Guilia made me feel at ease through the entire procedure. The clinic's price was £5,000 chea... See more

Company replied

Rated 5 out of 5 stars

Surgery was smooth and quick and Dr Jana, Kay and Angelica were all lovely and helpful! Dr Jana was more than happy to answer my questions and gave me realistic expectations. Kay was so welcoming and... See more

Company replied

Rated 5 out of 5 stars

I can’t recommend Dr. Geo highly enough. I had a cyst removed from my face and was understandably nervous about scarring, but the results are honestly amazing—there is no visible scar at all. Dr.... See more

Company replied

Rated 5 out of 5 stars

i was very nervous about a new mole and had been advised to seek expert dermatologist advise,, I didnt want to wait. so i booked to see Dr Georgios Pafitanis to have the suspicious mole removed.... See more

Company replied


Company details

  1. Dermatologist
  2. also in
  3. Medical Clinic
  4. Plastic Surgery Clinic
  5. Review Site

Written by the company

City Dermatology Clinic reviews for our services which include minor skin surgeries and Dermatology, in particular Cyst Removal, Lipoma Removal, Mole Removal, Wart Removal and Skin tag Removal, as well as Acne and other Dermatology conditions.


Contact info

4.8

Excellent

TrustScore 5 out of 5

237 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(237)

179 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Had a sebaceous cyst removed at City…

Had a sebaceous cyst removed at City Dermatolgy Cinic. Great overall experience from the ease of online booking, to making changes to the time slot over the phone, to reminders via messages, to the quick and efficient procedure on the day. Dr Paul was thorough with explanations at each step of the procedure and reassuring. Jess and Kay as support team were great.

August 7, 2026
Unprompted review
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Rated 5 out of 5 stars

Everyone was very pleasant and…

Everyone was very pleasant and efficient and my experience was very good and I would recommend the clinic. From the first phone call to getting the stitches out was very well explained and straightforward

July 14, 2026
Unprompted review
Rated 5 out of 5 stars

Professional

Professional, friendly and exceptional at what they do. My doctor, his assistant and Jess were excellent.

July 27, 2026
Unprompted review
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Rated 5 out of 5 stars

Smooth, quick lipoma removal

I had a lipoma removed from my right shoulder a week ago. The procedure was swift and smooth, and my doctor was incredibly knowledgeable, taking the time to thoroughly answer all of my questions beforehand. I am so glad I chose them and highly recommend their care!

July 20, 2026
Unprompted review
Rated 5 out of 5 stars

As usually you did a wonderful job from…

As usually you did a wonderful job from warm welcoming to treatment until we left…we highly recommend this place…wish u all a wonderful Summer…🤗🤗🤗

Kindly Akudili

July 18, 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you so much for returning to us and for this wonderful feedback. We're absolutely delighted the team continued to provide such warm and welcoming care throughout your treatment from start to finish. We really appreciate your kind words and recommendation, and we wish you a wonderful summer too. All the best with your recovery.

Rated 1 out of 5 stars

BEWARE OF SCAM

BEWARE OF SCAM! They charge $100 (GBP) for a “consult” which is required for a 30min skin tag removal, and then an additional $200 (GBP) for the very short procedure. $300 (GBP) for 30min, which they do not disclose anywhere. They do not say it’s required on website, nor did they mention when booked on phone. The doctor said “she doesn’t deal with the pricing or payments”, then when I requested to have the skin tag removed without the “consultation” she argued the consult was required and refused to operate. What a waste of time and misleading business practice. Should not be legal for medical “professionals” to operate like this.

July 18, 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

We take transparency very seriously, which is why our consultation fee is clearly stated throughout our website prior to booking. As with any medical procedure, a consultation is required so that the clinician can assess the lesion, confirm it is suitable for treatment, discuss the procedure, answer any questions, and obtain informed consent before any treatment is carried out. This is a standard part of safe medical practice and cannot be omitted.

Although you chose not to proceed with treatment, you were not charged any fees for your visit.

If you would like to discuss your experience further, we would be happy to speak with you directly to address any remaining concerns.

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Rated 5 out of 5 stars

Great service

Great service, really professional and friendly. Thank you Jess and SJ

July 16, 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you so much for your feedback. We're really pleased the service was so professional and friendly. All the best.

Rated 5 out of 5 stars

Top notch

Very professional from start to finish. Very good welcome from excellent reception staff followed by a timely appointment and quick / efficient procedure.
Would thoroughly recommend

July 15, 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you so much for your feedback and recommendation. We're delighted the reception staff made you feel so welcome and that your appointment was so timely with a quick and efficient procedure carried out so professionally throughout. We really appreciate you taking the time to share this and wish you all the best with your recovery.

Rated 5 out of 5 stars

Excellent team !

I was really late due to fire on tube but everyone was really kind and helpful and offered to do the procedure anyway
Mr Parez was delightful informative and calming and did the procedure with no pain or discomfort to me
Absolutely delighted with the team!

July 14, 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you so much for this wonderful feedback. We're really pleased the team were able to accommodate you despite your late arrival due to the tube fire, and that Mr Parviz was so delightful, informative, and calming throughout your procedure. It's wonderful to hear it was completely painless and that you're absolutely delighted with the whole experience. We really appreciate you taking the time to share this and wish you all the best with your recovery.

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. Very welcoming and comfortable throughout the procedure.

July 14, 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you so much for your feedback. We're really pleased the team made you feel so welcome and comfortable throughout your procedure from start to finish. All the best with your recovery.

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Rated 5 out of 5 stars

Visited the Queen st clinic in the city…

Visited the Queen st clinic in the city and had very good experience. Seen to promptly and reasonable price for agreed surgery

July 13, 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you so much for your feedback. We're really pleased you had such a good experience at our Queen Street clinic and that we were able to see you so promptly with fair, transparent pricing. We appreciate you taking the time to share this and wish you all the best with your recovery.

Rated 5 out of 5 stars

Great clinic

Great clinic, fast service, same day removed.

July 10, 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you so much for your feedback. We're really pleased you had such a great experience and that we were able to complete your removal the same day so quickly. All the best with your recovery.

Rated 5 out of 5 stars

Positive experience from start to finish

A positive experience from start to finish. I'm so glad I took the decision to have my treatment and go with this clinic.
I had faith in Dr Axel from the moment I met him, and sure enough the treatment was painless and expertly executed. From the moment I walked in, to when I settled my bill, it took 30 minutes. Thanks too to Kay on reception and Cat for handling the logistics. Wouldn't hesistate to recomend this clinic. Run with professionalism and high integrity.

July 10, 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you so much for this wonderful feedback and recommendation. We're absolutely delighted Dr Axel made you feel so confident from the moment you met him and that your treatment was so painless and expertly executed. It's wonderful to hear the whole process from arrival to departure was so efficient at just 30 minutes, and that Kay and Cat made the logistics run so smoothly. We really appreciate your kind words about our professionalism and integrity, and we'd be very happy to help with any future needs. All the best with your recovery.

Rated 5 out of 5 stars

Skin screening & checks

I saw Dr Anton (dermatology), Dr Natiya (minor surgery) and was so happy with both. Between being very fair and having skin cancer in the family, I take skin health very seriously, would absolutely return to City Dermatology and would recommend. Cat in reception was great also. Very professional and good communication.

May 6, 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you so much for this wonderful feedback and recommendation. We're delighted both Dr Anton and Dr Natiya looked after you so well, and we appreciate that you felt your skin health concerns were treated with the seriousness they deserve. Cat in reception was great too. We'd be very happy to see you again. All the best.

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Rated 5 out of 5 stars

Made to feel relaxed

A really relaxed atmosphere, staff were very attentive and professional and my surgery was successful with excellent aftercare.

June 29, 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you so much for this feedback. We're delighted the team provided such attentive and professional service in a relaxed atmosphere, and that your surgery was successful with excellent aftercare. All the best.

Rated 5 out of 5 stars

Totally professional operation

Totally professional operation. From the moment you walk in the care is excellent and charming.. The dermatologist Dr Julia removed several lesions perfectly and they healed very quickly. I will now use this company for all of my dermatological situations.

July 6, 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you so much for this feedback. We're pleased the professionalism and care were evident from the moment you arrived, and that Dr Giulia's removal of your lesions went so well with excellent healing. We look forward to looking after your dermatological needs in future. All the best.

Rated 5 out of 5 stars

Big thanks to Dr Axel and the team!

Big thanks to Dr Axel and the team!

I had a cyst removal which was handled with professionalism and care. Dr Axel gave lots of information and was happy to answer any question.

I was nervous about coming in today but I couldn’t be more satisfied with the results.

July 4, 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you so much for this feedback. We're delighted Dr Axel provided such professional and caring service and was happy to answer all your questions. We're pleased your cyst removal went so well and that you're satisfied with the results. All the best.

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