cityskinclinic.com Reviews 

71
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I have been under Dr Amel’s care for a number of years. From my first consultation through to my ongoing treatment plan I have found Dr Amel professional, extremely knowledgeable and importantly flex... See more

Rated 5 out of 5 stars

Great experience so far, have placed about 4 orders over the last 10 months and have always had great service. Amel is super helpful and quick to respond to queries. The skin suitability process seems... See more

Rated 5 out of 5 stars

been a customer for over 2 years! I wish I'd started using tret when I was in my late twenties. Dr Amel is exemplary and very thorough in her assessments of how my skin is reacting to tret. have recom... See more

Rated 5 out of 5 stars

I've had a wonderful experience with Amel, who is thoughtful and quick to respond to messages. From initial consultation to my ongoing skin treatment, the process has been smooth. Fast shipping as we... See more

Company details

  1. Skin Care Clinic

Written by the company

City Skin Clinic is an online skin clinic offering genuinely custom prescription-strength skincare and hair loss treatments all from the comfort of your home. Our doctors treat a variety of conditions including acne, hyperpigmentation melasma, skin ageing and hair loss for men and women. The journey to great skin (and hair) starts here!


Contact info

4.8

Excellent

TrustScore 5 out of 5

71 reviews

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4.8

All reviews

(71)

18 reviews in the last 12 months

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Rated 5 out of 5 stars

Non-surgical rhinoplasty (Dr Jasani)

I underwent non-surgical rhinoplasty by Dr Jasani in City Skin Clinic on 06/01/2023. I am very pleased with my nose profile and would like to share my gratitude to Dr Jasani for her exceptional skills – both clinically and with communication as I am mindful that I was particularly anxious pre-procedure(!) She is patient-centred, addressed all of my concerns and ultimately delivered what I had wanted from the outset of the consultation. Highly recommend City Skin Clinic — and Dr Jasani in particular! Thank you!

January 6, 2023
Unprompted review
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Rated 5 out of 5 stars

Excellent service and treatment

I was looking to do dermal fillers in my cheeks & profhilo to help against my excessive dry skin. This was my first time. I contacted City Skin Clinic after reading their reviews. My experience with them was excellent and very professional. I was carefully guided through every step of the process, given clear information about what can be expected, side effects, and expected (and not expected) results I could get, and the treatment was very professionally executed. I can highly recommend City skin Clinic.

January 5, 2023
Unprompted review
Rated 5 out of 5 stars

Professional staff

I've had masseter botox with Dr. Reena for over a year, and she has always provided great results. She is patient and professional, always happy to explain things more thoroughly if needed. I feel in safe hands.

January 3, 2023
Unprompted review
Rated 5 out of 5 stars

Lip filler.

I went for lip filler, specifically Juvederm. This is the second time I have had this done at City Skin Clinic. The staff are very professional and friendly, and are very clear about the procedure and what final result is likely to be achieved before you commit. The result, for me, is a massive improvement and looks very natural. The previous treatment lasted around a year before needing to be touched up. Definitely recommended.

November 29, 2022
Unprompted review
Rated 5 out of 5 stars

I was very well advised

I was very well advised, the execution of the work was excellent.

November 22, 2022
Unprompted review
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Reply from cityskinclinic.com

Thank you very much for taking the time to review your experience Nathaly. We really appreciate it and look forward to seeing you again!

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Rated 5 out of 5 stars

Great experience with virtual consultation

I had a virtual consultation with Dr Ibrahim about prescription tretinoin. It was extremely informative and all my questions were answered thoroughly. I highly recommend this service offered by CitySkin clinic, and I'm very pleased with the results I've noticed in my skin so far!

August 10, 2022
Unprompted review
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Reply from cityskinclinic.com

Thank you so much for the wonderful review. We're so happy that you're pleased with our Virtual Clinic and look forward to continuing this journey with you!

Rated 5 out of 5 stars

I had a great experience at City Skin…

I had a great experience at City Skin Clinic and would highly recommend it to anyone cautiously approaching the idea of a “tweakment”.
I nervously booked in for a consultation with possible treatment. On arrival I was instantly made to feel relaxed and at ease.
Dr Reena Jasani patiently listened to my concerns and took the time to talk through my choices and the possible results.
I ended up having Botox and decided that filler wasn’t quite right for me at that time.
I’m really happy with my results and especially loved the option that I could start cautiously and have a top up at the follow up appointment if needed.
The care was excellent and I’m very glad that I went to City Skin Clinic.

August 26, 2022
Unprompted review
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Reply from cityskinclinic.com

Thank you so much for this amazing review. We really appreciate the feedback and are so pleased that you had a great experience. It means the world to us!

Rated 5 out of 5 stars

Tear trough filler

I had a tear trough filler appointment with Reena at CSC and I couldn’t fault the experience. We had a consultation where we discussed my concerns and possible treatments. She also thoroughly explained the potential risks / any possible after affects. The treatment itself went smoothly and I felt as though I could put my trust fully into Reena for the filler to look as natural as possible, whilst also enhancing my facial definition. Will definitely go back for treatments un the future.

August 16, 2022
Unprompted review
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Reply from cityskinclinic.com

We're so pleased that you had such a good experience with us. Thank you so taking the time to write this lovely review. We really appreciate it and you!

Rated 5 out of 5 stars

Dr Amel

Dr Amel, was honest and professional with her advice on my skin routine. Dr Amel has gave me confidence and belief that I can get rid of my acne/blemish skin.

I would highly recommend Dr Amel in any consultation.

August 30, 2022
Unprompted review
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Reply from cityskinclinic.com

Thank you so much for sharing your experience of our virtual clinic and writing this beautiful review. We look forward to continuing to walk through this skincare journey with you.

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Rated 5 out of 5 stars

Excellent service and results

I have visited City Skin Clinic several times during the last year for Masseter botox and botox under my eyes. I am very pleased with the experience in the clinic as well as the results. Also, City Skin Clinic always books in a follow-up appt to ensure the results are satisfactory and to offer a free top-up if required. Lastly, I feel I always get genuine advice on whether treatment is needed or not rather than being blindly sold a service. Can really more than recommend!

August 30, 2022
Unprompted review
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Reply from cityskinclinic.com

Thank you so much! We really appreciate your kind feedback and wonderful review.

Rated 5 out of 5 stars

I had a lovely experience at city skin

I had a lovely experience at city skin. Everyone were so lovely. The treatment was amazing! I was really concerned about the final result as I wanted something really subtle but refreshed. And i got exactly what I wanted! The doctor was super clear and made me feel very comfortable. I love it! Super recommend

March 17, 2022
Unprompted review
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Reply from cityskinclinic.com

Thank you so much for sharing your experiences with us and leaving this wonderful review. It means the world to us. We look forward to seeing you again!

Rated 5 out of 5 stars

Really happy with the results

Really happy with the results, very friendly!

March 12, 2022
Unprompted review
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Reply from cityskinclinic.com

That's awesome and we're super happy you're happy! Thank you for leaving us this review :)

Rated 5 out of 5 stars

First time but not the last time!

It was my first time receiving Botox and I had a really great experience at City Skin. I felt like I was well advised (even being discouraged from Botox in certain areas as I didn’t need it) and absolutely LOVE the results. I will 100% be back and am so happy I chose to go here for my first time.

February 9, 2022
Unprompted review
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Reply from cityskinclinic.com

Thank you so much for this wonderful review! It was such a pleasure having you at CSC and we look forward to your next visit!

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Rated 5 out of 5 stars

I had a very helpful initial…

I had a very helpful initial consultation where all options for my treatment were suggested to me - including those that I could have elsewhere. There was never any pressure and at each stage, everything was explained to me and I felt confident I was in safe hands. I would highly recommend.

November 7, 2021
Unprompted review
Rated 5 out of 5 stars

Very good

I had a very good experience, everyone was really kind and friendly, I was quite nervous going in but they really made me feel comfortable and welcome. I’m really happy with the results, they are very professional and skilled, so overall a really great place :)

September 3, 2020
Unprompted review
Rated 5 out of 5 stars

I am new to aesthetic treatments and…

I am new to aesthetic treatments and had put off getting something done for a long time out of fear. I chose City Skin Clinic because they seemed to be focused on natural looking results and they had been highly recommended by a friend. I also like that they seemed to cater to a diverse clientele and as a black woman this was important for me. It was really easy to book online. The clinic was easy to find and the clinic manager was lovely and helped put me at ease whilst I was waiting. They have very strict COVID protocols which was reassuring. The doctor was excellent and helped me choose the best treatments for me. Most importantly the results are amazing! I can’t recommend them enough and will definitely be back!

September 1, 2020
Unprompted review
Rated 1 out of 5 stars

Won't be returning

Really did like this clinic but won't return now. Call to change my appointment because I have a stomach bug, Wouldn't budge, super cold and said you'll have to re-book and lose your deposit. The issue isn't the deposit but how they dealt with me. Sad because the actual treatment person was lovely, as I recall.

August 28, 2020
Unprompted review
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Reply from cityskinclinic.com

I'm sorry to hear that you are not happy. We take our client satisfaction very seriously and go above and beyond to cater to their needs. We have incredibly generous rescheduling rules and allow anyone to easily rearrange their appointment either by phone, email or using the link in their confirmation email as long as we receive at least 24 hours' notice. No reason needs to be given and you can reschedule as many times as you like. This policy is the most generous in our industry. Unfortunately, we can not accommodate last minute rescheduling and as such we make it clear to anyone booking that the £30 appointment fee is forfeited if you fail to attend your appointment or wish to reschedule with less than the requested 24 hours' notice.

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Rated 5 out of 5 stars

Great Service, friendly staff

I have an uneven/asymmetrical chin which I had corrected at City Clinic using dermal fillers. The result I got was great and I am happy I made the decision to have the procedure done. I will definitely be returning for a top up when it's time.

August 12, 2020
Unprompted review
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Reply from cityskinclinic.com

Thank you very much for this wonderful review. It was a pleasure having you at our clinic and we're delighted you're happy with the results. We look forward to seeing you at your next visit.

Rated 5 out of 5 stars

Lip filler

I went for lip filler 2 weeks ago. From my own opinion I felt as if they had gone done. I messaged the clinic my concerns and they immediately asked if I could come in, so the Dr could have a look. I went in and they was so polite and kind. I hate complaining or making a fuss but they explained that it is completely fine. The Dr explained that this can sometimes happens at the beginning and requires a top up soon after the first visit. He then compared them from the first visit ( from pictures ) and there was only a slight change. However, he was able was more than happy to give me a quick free top up and create more of a shape for me!
I was so pleased with the results, not only did they deal with my concern straight away, they always made sure I didn't walk away with the same concerns! They was so professional and welcoming. I am so pleased and I will definately be back!
Thankyou

August 11, 2020
Unprompted review
Rated 5 out of 5 stars

I absolutely love city skin doctor and…

I absolutely love city skin doctor and the staff. They are so lovely and friendly, especially Doctor Sharma. I have had two treatments with her and my skin has noticeably improved. It is by far the best clinic I have visited for my pigmentation.

October 5, 2019
Unprompted review

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