CitySprint - Nottingham Reviews 

1,623
TrustScore 5 out of 5

5.0

Units 19 & 20 Calverton Business Park, Hoyle Road, NG14 6QL Nottingham, Nottinghamshire, GB


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Rated 5 out of 5 stars

The chap who delivered our flooring on Friday 28th August was brilliant. He brought every part of the order into our house and placed in neatly in the hallway. Very polite and helpful courier!

Company replied

Rated 5 out of 5 stars

So today i had the pleasure of taking delivery of a number of wooden posts for the garden to be turned into a pergola. Pete the delivery gentleman was a delightful chap, beaming with character and... See more

Company replied

Rated 5 out of 5 stars

Had a few deliveries by city sprint and have always found the service outstanding. The delivery today was by NG77. As always he was polite, punctual and very helpful. He put the delivery where I req... See more

Company replied

Rated 5 out of 5 stars

The team (NH20) that delivered to us today were outstanding!!! Truly went above and beyond!!! Not only were they polite, friendly and professional- they assisted with a problem that another delivery c... See more

Company replied


Company details

  1. Courier Service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Logistics Service

Written by the company

CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.


Contact info

  • Units 19 & 20 Calverton Business Park, Hoyle Road, NG14 6QL, Nottingham, Nottinghamshire, United Kingdom

  • 0115 9330200

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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5.0

All reviews

(1,623)

2,668 reviews in the last 12 months

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Rated 5 out of 5 stars

Good delivery

The delivery driver took tge time to back up the drive so there was minimal amount of lifting needed. Also very cheerful and polite.

May 6, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear our delivery driver was cheerful, polite, and took the time to assist with your delivery. We appreciate your positive feedback!

Rated 5 out of 5 stars

CitySprint

Courier was early, which was a bonus because I have meetings galore from 1000 hrs. He unloaded the 12 sleepers and put them in the garden as requested, which goes above and beyond what I expected 😊

May 27, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We are so pleased to hear our courier's early arrival and helpfulness with your sleepers made your day easier. Thank you for sharing your positive experience!

Rated 5 out of 5 stars

Very quick and efficient service

Very quick and efficient service. The delivery driver (NG34) was very friendly, polite and professional.

May 15, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're so glad to hear your service was quick and efficient! We appreciate your positive feedback about our friendly driver.

Rated 5 out of 5 stars

So helpfull and smilely lovely helpful…

So helpfull and smilely lovely helpful couldnt have done anymore xx

May 7, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We are so happy to hear that our team was helpful and made your experience so lovely. We appreciate your kind words and feedback!

Rated 5 out of 5 stars

amazing

NH20 were amazing gentlemen very polite and helpful
I was having a stressful day, but they soon made me smile and carried the supplies to the side of the house for me.
Thank you

April 23, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that our team was so polite and helpful and that they made your day better! We appreciate you taking the time to share your positive experience with us.

Rated 5 out of 5 stars

Helpful friendly

Helpful friendly

May 6, 2026
Unprompted review
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Reply from CitySprint - Nottingham

Thank you for taking the time to feedback positively about our courier and service!

Rated 5 out of 5 stars

Good experience

Ref : Nh20
Friendly guys. Asked where I wanted items left. Good experience. Thanks.

May 5, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that our team provided a friendly and helpful experience and that you were satisfied with our service. Thank you for your feedback.

Rated 5 out of 5 stars

Couldn't fault the deliver people …

Couldn't fault the deliver people very well mannered n very helpful

May 5, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that our delivery team was well-mannered and helpful. We appreciate you taking the time to leave us this positive feedback!

Rated 5 out of 5 stars

Great Delivery Experience

My delivery was delivered during the window i requested. I had text notifications related to my order and could track the van online. When it arrived the two men unloaded the delivery into my garage as requested. No issues. No worries. No problems.

May 5, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that your delivery arrived within the timeframe you requested and that you found the text notifications and online tracking helpful. It's great to know the delivery was unloaded into your garage without any issues. Thank you!

Rated 5 out of 5 stars

Tracked delivery

Tracked delivery, great service from the 2 guys. Delivery as expected and left where requested.

May 5, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that you received tracked delivery and great service! We appreciate your positive feedback regarding the delivery and placement.

Rated 5 out of 5 stars

The driver NG26 i have regularly he's…

The driver NG26 i have regularly he's the most kindest, helpful and polite person i think I've ever had
He goes out his way without asking he definitely needs recognition for his work

May 4, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that you regularly have such a positive experience with our driver! It's great to know their kindness, helpfulness, and politeness stood out. We appreciate your positive feedback.

Rated 5 out of 5 stars

Spot on driver.

Spot on driver.

May 2, 2026
Unprompted review
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Reply from CitySprint - Nottingham

Thank you for taking the time to feedback positively about one of our drivers.

Rated 5 out of 5 stars

Speedy helpful dropoff

Speedy helpful dropoff, brought the goods up the side and through the gate for me. Much appreciated.

May 2, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that our prompt and helpful service made your drop-off easier! We appreciate you taking the time to share your positive experience with us.

Rated 5 out of 5 stars

Great service Nh20

Great service, communication good and professional delivery, thank you

May 1, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that you received great service with good communication and a professional delivery. We appreciate your positive feedback!

Rated 5 out of 5 stars

Great service

May 1, 2026
Unprompted review
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Reply from CitySprint - Nottingham

Thank you for taking the time to feedback positively about our service, we are glad you are happy with it!

Rated 5 out of 5 stars

Brilliant service

Brilliant service by the most polite gentlemen. Thank you NH20.

May 1, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're so glad you received brilliant service from a polite employee! We appreciate you taking the time to leave positive feedback.

Rated 5 out of 5 stars

Excellent delivery

Excellent delivery. We were informed approximate time for delivery an hour before. Delivery men were polite and delivered our items to the place we requested. Thank you.

April 29, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that you were informed of the delivery time and that our delivery team was polite and delivered your items to your requested location! We appreciate your positive feedback.

Rated 5 out of 5 stars

Lovely polite gentleman

Lovely polite gentleman
Asked where I wanted the order putting and respectfully placed materials where requested
Thank you my lovelies 🙂

April 30, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that a polite gentleman respectfully placed your materials where requested. We appreciate you taking the time to share your positive feedback!

Rated 5 out of 5 stars

Very friendly and helpful

Very friendly and helpful. Lifted my product and placed them were i needed them to be stored until use.

April 28, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're glad you enjoyed your experience with our team! It's great to hear that our team members were friendly and helpful in getting your product where you needed it. Thank you!

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