Citywide Home Mortgage Reviews 

3,583
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Brad did a wonderful job during the entire loan process. He was great with staying in contact with me and answered questions in a timely manner. He was kind and professional.

Rated 5 out of 5 stars

Dave and I are very appreciative of the hard work, Brad Wurtz and his office put into making this happen for us. I know our case was a little unique and not easy on their end. However it was evident... See more

Rated 5 out of 5 stars

Brad, we cannot thank you enough for making this process as smooth as possible. You answered every question we had, were available and responsive during evening hours, and just made us feel like a... See more

Rated 5 out of 5 stars

I worked with Brad Wurtz and he was amazing! He got everything done super quick, was extremely helpful! Had the best attitude when communicating through email or phone call. Brad overall is an amazin... See more

Company details

  1. Mortgage Lender

Written by the company

At Citywide Home Mortgage, we’ve been paving the way in the mortgage industry since our founding in 1998. With over two decades of experience, we’ve honed our craft and perfected our approach to delivering exceptional service and innovative solutions to our clients. From our humble beginnings to our current status as a leading mortgage lender, our journey has been guided by a steadfast commitment to integrity, professionalism, and client satisfaction.


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4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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4.7

All reviews

(3,583)

16 reviews in the last 12 months

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Rated 5 out of 5 stars

Jeff England, Citywide representative…

Working with Citywide representative Jeff England was a pleasure. We considered going with another company and it seemed to never end, after three weeks we gave up. Citywide has the right person in Jeff. Jeff was excellent in his guidance through the whole process, staying with us the whole time and explaining what was needed and why. I would recommend Citywide and Jeff to anyone looking for a home loan or a refinance.

April 17, 2021
Unprompted review
Rated 5 out of 5 stars

Reagan Lester and Christine Bracken…

Reagan Lester and Christine Bracken were amazing to work with! They made my refinance a smooth process, went out of their way to help me, and explained everything in detail in a way I could easily understand. An amazing group and all around fabulous people. Thank you all so much!

April 1, 2021
Unprompted review
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Rated 5 out of 5 stars

The best!

Had a painless experience with Citywide. Ben and Penny are the best. Highly recommend you talk to Citywide if you're thinking about a new mortgage or refinancing.

March 17, 2021
Unprompted review
Rated 5 out of 5 stars

RaeJeanne and her team were amazing

RaeJeanne and her team were amazing. Super fast process with no non-sense. They delivered paperwork and funding in record time. I have been dealing with several home lenders during the pandemic in different deals and Citywide's team was hands down the best one.

March 8, 2021
Unprompted review
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Rated 5 out of 5 stars

Bruce at citywide

Bruce at citywide was very helpful and quick to respond to texts and emails. The only strange thing out of all of it, and this is I’m sure because of COVID-19, is that we never met in person. I did get to know Bruce and his team over the phone and was comfortable talking with them and sending them my information. I would definitely recommend citywide to everyone.

March 2, 2021
Unprompted review
Rated 5 out of 5 stars

My wife and I are currently working…

My wife and I are currently working with Oscar Vargas from the Ben Lemon team, and let me tell you, Oscar hustle hard to get us the best rate/payment. He is very professional and it is very important to him that we get what we want. We highly recommend him, he is there for us. If we have any question or obstacles that pop up, he is there at anytime.

February 26, 2021
Unprompted review
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Rated 5 out of 5 stars

Always a pleasure to work with Citywide

Always a pleasure to work with the folks at Citywide Home Loans - they have assisted us three times, not to mention numerous family members, as well - Deborah Green, Susan Atkinson, Melissa Schreiber, Brooke Carbajal - all wonderful - knowledgeable, experienced, prompt, responsive, and courteous - always looking out for your best interest - highly recommended!

February 23, 2021
Unprompted review
Rated 1 out of 5 stars

Attempted to work with me lester but…

Attempted to work with me lester but very unprofessional and rude.didnt like to be questioned about process .he become very defensive when thought his authority was being questioned.we had high hopes in achieving our goals to own property in arizona but couldn't realize it with mr lester.to bad.on with our search of finding someone who will achieve our goal.

February 22, 2021
Unprompted review
Rated 5 out of 5 stars

Perfect service

Perfect service

SEAN SZIMANSKI
We successfully finished refinancing of two mortgages.
SEAN was our loan officer. SEAN definitely deserves ALL STARS of evaluation. WHY?
From the very beginning he was always VERY RESPONSIBLE and FRIENDLY.
SEAN is always REACHABLE: phone call, email, message. You may ask him ANY QUESTIONS, ANY TIME, ANY AMOUNT OF TIMES. YOU WILL ALWAYS BE ANSWERED.
"I am always happy to send a quick response. I'M HAPPY TO HELP. BEST.SEAN"
This is not just an ordinary words. THIS IS WHO HE IS.
SEAN SZIMANSKI IS DEFINITELY PERFECT CHOICE

02/13/2021

February 13, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Refinance Loan Service

Our refinance loan service with Citywide Home Loan was excellent. The loan Officer, Joel Stice, was very clear in explaining the whole application and approval process. He checked in at different stages of the application to ask us if we had questions. Emails or voice mail reminders were sent to us when critical documents and signatures were needed. It made the complicated steps less stressful. We appreciated his advocacy for us in different areas so we could maintain the quoted interest rate. Customer services were supreme. We would return to the company for future loans.

February 12, 2021
Unprompted review
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Rated 5 out of 5 stars

It was a pleasure working with Vidya

It was a pleasure working with Vidya. She was very knowledgeable and was always up front. She was patient and explained everything to us and made herself available if we needed her. I am more than willing to recommend her to anyone needing a refi or loan. I look forward to working with her again in the future.

January 30, 2021
Unprompted review
Rated 5 out of 5 stars

Beats The Competition!

We were in the process of refinancing our mortgage with another company when Bruce at Citywide reached out to us. He beat the other company’s terms, got us an earlier closing and saved us a great chunk of money in the end. I recommend anyone looking to finance their home to contact Citywide Home Loans and be sure to ask for Bruce Stephens!

January 29, 2021
Unprompted review

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