I booked my FREE walking tour of Edinburgh and wasn't really sure what to expect from a FREE tour but I was absolutely delighted and would highly recommend it to other visitors to Edinburgh. My walkin... See more
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Both guides were knowledgeable and enthusiastic but we felt that it was sometimes difficult to understand. It might be helpful for the guides to check that people were able to follow what was being sa... See more
Our tour of Bogotà was great! Our guide Angelica explained a lot of the history and culture of Bogotà and Colombia in general. She spoke clearly and was a good storyteller all around. We appreciated t... See more
Today I visited Capadoccia with Erdi. It was a wonderful experience. He told me the story and gave me information of the cities we visited, masking the visit more interesting. He speaks fluent English... See more
Company details
About Civitatis
Written by the company
Civitatis es la compañía líder en reserva online de visitas guiadas, excursiones y actividades en español en todo el mundo, con más de 97.000 actividades en más de 4.200 destinos internacionales.
Apasionados, competitivos y muy orientados en facilitar al cliente las mejores experiencias, desde su nacimiento en 2008, más de 40.000.000 clientes han llenado su viaje con Civitatis.
Contact info
Calle Gran Vía 39, 3ª planta, 28013, Madrid, Spain
- +34 91 078 05 07
- reservas@civitatis.com
- civitatis.com
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I used the shuttle service from Newark…
I used the shuttle service from Newark to NYC and back. I had a great time, the two drivers were punctual and professional, I will use this service again.
Perfect tour
Perfect tour! The guide was super nice and explained everything very carefully!
Highly recomended
We used cavitatis twice whilst in…
We used cavitatis twice whilst in Seville at a cost of €56 each time, (airport bus was €6 ) having a fair bit of luggage we wanted to be sure it was booked ahead.
Our first driver was waiting for us at the airport with a sign, he was very cheerful & helpful, also had good English and dropped us at our hotel .
The second driver who picked us up from Santa Justa station had no sign with our name, our train had got in early so we approached the driver to ask as he had same van , he said no when we asked was he waiting for us. Then fifteen mins later at our original arrival time he came into station, ( still no name sign), we asked him again and it turned out that it was our taxi, he grumbled that we were early, then barely spoke during drive to airport , we gave him the benefit of the doubt as figured perhaps he didn’t speak much English, tipped him anyway , but it was a very different service than we had for the first journey.
On balance we gave four stars as they did turn up and get us there safely.
The staff was very helpful to us
The staff was very helpful to us. They helped with my mentally disabled son and my wife and were so helpful. It was great that our entire family got to 'swim with the sea lions.'
as experiencias do city tour em Firenze…
as experiencias do city tour em Firenze e do Vaticano foram otimas mas a do Coliseu foi boa.
May use AI-assist with repliesRead more
Don't take Care whith client
I don't like the attention.
The driver don't appear when my flight arrival, was necessary get help whith help desk.

Reply from Civitatis
Good service
Good concept, poor execution
Arrival: Driver was 30 minutes late at the airport (waited near tourist information). I didn’t complain at the time.
Departure: Very poor experience. Driver did not arrive at the agreed location, parked out of sight, and had to be searched for. He was outside the car using his phone. Then he drove around the block twice because he got lost. The child seat was not prepared and was installed during pickup.
We waited about 45 minutes, yet we were charged an extra 25 EUR for “waiting time.” Customer service did not resolve the issue and even changed booking conditions during the ride.

Reply from Civitatis
Everything was perfect. Do it
Everything was perfect. The guide was so professional and explained history in such a good and detailed way. He can transmit the passion. Thank you so much!
Amazing Jackiechan was a great host in…
Amazing Jackiechan was a great host in the forbidden city and Great Wall. He look after the whole team all the time
Free guided tour in Milan
Free guided tour in Milan
Incredible! Marco our guide
( civitatis ) was full of knowledge and so very friendly. We learned so much from him as he took us to very interesting places explaining everything in detail and also answered all the questions. We would have happily walked another hour with him to learn more about Milan. The tour is very enjoyable.
Keep at it - Marco ( you love and enjoy your job ) thank you.
Pammi / Babu
A really great tour
A really great tour - the lady taking the tour was interesting , clear and concise with her information delivering it in a way that was approachable for both adults and older children. Would highly recommend the walking tour.
We had an amazing time doing the tour
We had an amazing time doing the godfather tour. Our guide was very knowledgeable and showed us all around town. You can see the love he had for it.
Wonderful guides
Wonderful guides, very skilled and prepared to live a fantastic visit of the cities and the historical sites
Competent and cheerful guide
Excelente staff!!
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