Claddingconsulting Reviews 32

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Brilliant Service. Samantha made the whole process super easy. Very friendly and empathetic to our situation of having to move. Super efficient !!!

Company replied

Rated 5 out of 5 stars

Samantha has been very helpful in helping us find alternative accomodation during cladding work. She has great empathy and she is very responsive which helped ease out the stress that comes with any... See more

Company replied

Rated 5 out of 5 stars

I was really impressed with Cladding Consulting especially Margaux Randall. They listened and tried very hard to find a suitable outcome. Their understanding and empathy for a stressful situation w... See more

Company replied

Rated 5 out of 5 stars

The work done to date on the cladding remediation project at The View has been outstanding. Taking into account the complex requirements of securing Government funding it has been a notable achieveme... See more

Company details

  1. Consultant

Written by the company

Cladding Remediation Specialists.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

32 reviews

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Rated 5 out of 5 stars

Brilliant Service

Brilliant Service. Samantha made the whole process super easy. Very friendly and empathetic to our situation of having to move. Super efficient !!!

January 12, 2026
Unprompted review
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Reply from Claddingconsulting

Thank you for your review which is much appreciated.

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Rated 5 out of 5 stars

Outstanding Service and Professionalism from Samantha!

I had a truly excellent experience dealing with our temporary rehousing, working with the team at Cladding Consulting, particularly Samantha.

Samantha was highly professional, incredibly efficient, and a pleasure to deal with throughout the entire process. Her communication was prompt, clear, and she demonstrated real expertise, making what could have been a confusing or stressful situation remarkably straightforward.

She ensured all my questions were answered thoroughly and guided me every step of the way. I highly recommend Cladding Consulting, and Samantha especially, if you are looking for knowledgeable and reliable support. A genuine five-star service!

November 12, 2025
Unprompted review
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Reply from Claddingconsulting

Dear Mukith and family,

Thank you so much for taking the time to leave such a wonderful review — I am incredibly grateful and truly appreciate your kind words.

Your feedback means a great deal to me.

We’re also delighted to hear that you’ve settled into Sailmakers, and we hope you and your family are enjoying your new home.

Thank you once again, and we wish you all the very best.

Rated 5 out of 5 stars

A pleasure dealing with the company

Having dealt with this company i found them to be very responsive with communications and pro active with my enquiry.

October 30, 2025
Unprompted review
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Reply from Claddingconsulting

Thank you so much for your kind feedback! Providing clear communication and great service is very important to us, and it’s wonderful to know your experience reflected that.

Rated 5 out of 5 stars

Exceptional Support and Professionalism

Samantha Murphy from Cladding Consultancy has been truly outstanding throughout the cladding works. Her communication was always clear, timely, and reassuring, and she went the extra mile to help us find suitable alternative accommodation. Samantha’s professionalism, warmth, and dedication made a challenging process so much easier. Highly commendable service and a genuine pleasure to work with.

September 29, 2025
Unprompted review
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Reply from Claddingconsulting

Thank you so much for your wonderful feedback. We truly appreciate you taking the time to share it.
Samantha takes great pride in supporting residents through what can often be a stressful process, and it’s fantastic to know her professionalism and care made a real difference.
We’ll be sure to pass along your kind words to her.

Rated 5 out of 5 stars

Highly recommend Cladding Consulting.

Highly recommend Cladding Consulting.

Margaux and Samantha are just amazing! Always prompt and efficient with their responses and actions. Wonderful service

October 10, 2025
Unprompted review
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Reply from Claddingconsulting

Thank you for such a lovely review! We’re so pleased to hear that Margaux and Samantha were able to provide the prompt and efficient service we strive for. Your recommendation means a lot to us!

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Rated 5 out of 5 stars

Highly Recommended

Both Steven and Margaux have been incredibly responsive and helpful with a difficult situation we have suddenly encountered. Great knowledge and an in depth understanding of the complexities involved in trying to find a way forward for our lessees benefit. I would recommend Cladding Consulting to anyone in distress about building remediation.

September 16, 2025
Unprompted review
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Reply from Claddingconsulting

Dear Neil, Thank you for your kind words. We’re glad we could be of help during a difficult time and that our support made a positive difference. Your recommendation means a lot to us.

Rated 5 out of 5 stars

Samantha has been very helpful in…

Samantha has been very helpful in helping us find alternative accomodation during cladding work. She has great empathy and she is very responsive which helped ease out the stress that comes with any move. Thank you!

September 9, 2025
Unprompted review
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Reply from Claddingconsulting

Dear Jelena, it was a pleasure assisting you. I’m glad I could help ease some of the stress. Samantha.

Rated 5 out of 5 stars

Pleasure to work with

Samantha Murphey has been a pleasure to work with, found my Tenant alternative accommodation very quickly and provided constant updates.

Thanks

August 27, 2025
Unprompted review
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Reply from Claddingconsulting

Dear Rebecca, thank you for your review. It was a pleasure working with you and I’m glad I could be of assistance.
Best regards,
Samantha

Rated 5 out of 5 stars

Cladding Consultant work at New Atlas Wharf

I own a flat in NAW which was built by Persimmons ( needs cladding remediation ) which is being led by Cladding Consulting. Steven Truman and Margaux Randall are the main contacts. I attended the first meeting with Cladding Consulting on 3rd June. This was to update us with the ongoing work - which is extensive. Margaux and Steven both cam across as open and transparent on the positives and negatives and were very receptive to resident and owners feedback. Dealing with cladding replacement is a full on life nightmare often compounded by Builders and contractors who obfuscate and are economical with the information - My experience with Steven and Margaux was that they understood our problem , they didn't have all the solutions but they were receptive to listening and taking us seriously and kept the door open for us to come back. The work in NAW will take time and it will have problems, but having someone who will listen and try and find solutions makes this difficult journey better.

June 3, 2025
Unprompted review
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Reply from Claddingconsulting

Thank you for taking the time to share your experience and for your 5-star review. We understand how challenging and stressful the cladding remediation process can be, and we’re glad to hear that our efforts to maintain clear, transparent communication are making a positive difference.

We remain fully committed to supporting residents and seeing this project through to practical completion. Your feedback is truly appreciated—it reinforces our commitment to working collaboratively with all stakeholders.

Thanks again for your kind words.

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Rated 5 out of 5 stars

Proactive and supportive.

Steven and Margaux at Cladding Consulting have been both supportive and proactive in managing ongoing remediation works at our development. Leaseholders and residents are regularly informed of progress, with email enquiries promptly dealt with. Great service under what can, on occasions I’m sure, be challenging circumstances.

June 4, 2025
Unprompted review
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Reply from Claddingconsulting

Dear Andrew, Thank you for your kind words and thoughtful feedback. We really appreciate you taking the time to acknowledge our efforts.

Managing a project of this scale inevitably comes with its challenges, but ensuring residents and leaseholders feel informed and supported throughout the process remains our top priority. We’re pleased to hear that the communication and responsiveness have made a positive difference, and we remain committed to delivering the highest level of service as the works continue.

Rated 5 out of 5 stars

Outstanding!

The remediation of the fire safety defects in our building is an immense and complex project, which involves the removal of all the external brickwork. Cladding Consulting has been outstanding at handling this project, including dealing with our funding requirements from an initial application for Government funding to now working with the developer on our behalf. Cladding Consulting has also provided us with an excellent team of professionals to complete the project.

We receive regular updates and have online meetings about the project. Members of the professional team frequently take part in these meetings and all questions are answered.

Steven Truman and the team are experts in this field and are always helpful, supportive and professional. I am so thankful that we have them on board and so I highly recommend Cladding Consulting to anyone who has building safety defects that need addressing.

May 28, 2025
Unprompted review
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Reply from Claddingconsulting

Dear Nicholas, Thank you for your kind feedback. We're really pleased to hear that the support and communication from our team have been helpful throughout what is indeed a complex project. It's great to know that the regular updates and meetings have made a difference, and we appreciate your recognition of the wider team. We're glad to be working with you and remain committed to helping see the project through smoothly.

Rated 5 out of 5 stars

A good outcome

I was really impressed with Cladding Consulting especially Margaux Randall. They listened and tried very hard to find a suitable outcome. Their understanding and empathy for a stressful situation was really appreciated. I felt they really wanted to help and not just quote policy etc. They have impressed us hugely on how they are dealing with our particularly difficult situation with our development.
They show great professionalism and we have confidence in them bringing everything to a satisfactory end. We would strongly recommend Cladding Consulting and Margaux.

April 24, 2025
Unprompted review
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Reply from Claddingconsulting

Dear Angela, thank you for the review. We wish you and Eddie all the best in the coming months. Please do not hesitate to contact us if you need anything else. Margaux Randall

Rated 5 out of 5 stars

Steven Truman and his team have been…

Steven Truman and his team have been absolutely fantastic from the beginning. We as an RMC, appreciated the charging structure whereby Cladding Consulting took payment directly from the initial tranche of CSS funding unlike some competitors, thus greatly reducing the upfront cost associated with the works. Further to this, Steven has been happy to go above and beyond by liaising on matters not within the original remit, even without additional cost. Steven handled our issues with concerned directors with consummate ease and professionalism, his clam authority reassuring, highly recommend, Andrew VMC Ltd

April 25, 2025
Unprompted review
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Reply from Claddingconsulting

Thank you Andrew. Your review is much appreciated. We will continue to support you, your fellow directors leaseholders and residents, and the managing agents right through to the end of the project.

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Rated 5 out of 5 stars

great communications and availability

Mr Steven Truman has been very generous with his time providing me with information about a high rise building without any cost. His company is working in remediating serious fire related deficiencies in a high rise building I am involved with. Communication and responsiveness have been excellent in my experience so far.

April 17, 2025
Unprompted review
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Reply from Claddingconsulting

Dear Francesco, thank you for your review. We look forward continuing to work with you and bringing the project to a successful conclusion. Steven.

Rated 5 out of 5 stars

Very efficient and effective communication….

Very efficient and effective communication all around which makes such a large disruptive intervention bearable. Thank you for the amazing support. As a landlord we really appreciate.

August 29, 2024
Unprompted review
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Reply from Claddingconsulting

Thank you Simon. Your review is much appreciated

Rated 4 out of 5 stars

I have been very impressed with the…

I have been very impressed with the company who have ensured all leaseholders are kept informed regularly and given an opportunity to ask questions. The company has shown a willingness to listen to and act upon concerns raised by leaseholders. Now remediation work is underway the contractors appear to be well managed and are considerate of the needs of residents.

August 14, 2024
Unprompted review
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Reply from Claddingconsulting

Thank you Sara. We look forward to continuing the work to completion.

Rated 5 out of 5 stars

Great service

Prompt, efficient, responsive, and straightforward service in respect of a very complex multi-million pound rectification of serious cladding issues disclosed in a post-Grenfell inspection of a premium apartment block built in 2000/2002.

August 13, 2024
Unprompted review
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Reply from Claddingconsulting

Thank you, it is a pleasure working with you and we look forward to completing the works at NAW.

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Rated 1 out of 5 stars

Bad reflection on SME News

If SME News thinks CCL is the best company deserving an award (never mind the BEST award!), I worry about the rest of the country where similar services are provided by SMEs.
CCL have repeatedly misinformed leaseholders, not apologised to leaseholders for their bad actions despite instruction from the developer, and made repeated mistakes which leaseholders have had to correct.
I am a leaseholder where CCL is appointed to "manage" the remediation - but to date we are not clear what exactly they can be held responsible for, especially given the numerous issues caused to the detriment of leaseholders, for which we have no recourse.

July 12, 2024
Unprompted review
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Reply from Claddingconsulting

Dear Latha, Thank you for your feedback. We're sorry to hear about your experience and would like to address your concerns. Please let us know how you think we can improve.

Rated 5 out of 5 stars

Cladding Consulting have achieved government funding on our behalf

Cladding Consulting have proved to be a very proficient and professional company having this summer successfully applied for government funding on behalf of an apartment building for which we are managing agents. From our point of view, the process has been seamless and stress free. Also, Cladding Consulting have proved to be excellent communicators in keeping apartment owners up to date on a regular basis as to the status of the funding process, being stage one, and the cladding replacement project in general which can now move to the onsite planning and tender stage.

July 26, 2024
Unprompted review
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Reply from Claddingconsulting

Thank you for your positive feedback! We're thrilled our team made the funding process seamless and kept everyone updated.

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