I have been purchasing Clae shoes for 10years now. I like the style of their shoes and the fact that there are no logo on it. The quality is overall good but I experienced big discrepancies, some last... See more
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Review summary
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Reviews shaping this summary
The shoes are great. Soft and fit perfectly, however they are made in Vietnam. When I ordered the Dean, it says, handcrafted by certified tanneries in Italy. The leather is but the shoe is actually... See more
Company replied
I learned about Clae on Instagram through Jeff Yamazaki. Not knowing my size for this brand, I purchased two pairs. Shopping online was easy and shipping/delivery was on time. Both pairs - Malone a... See more
Company replied
I like the style and comfort. However i notice the quality of leather is lower now and even a pair I ordered recently was to steep so that the seams broke very quickly. Hopefully this bad experienc... See more
Company replied
Company details
- #31 of 59 best companies in Shoe Store
Written by the company
CLAE – Timeless Footwear, For All Walks of Life. Founded in Los Angeles in 2001, CLAE is dedicated to crafting premium footwear that seamlessly blends timeless style with modern innovation. With a focus on quality, sustainability, and understated elegance, our sneakers are designed for those who seek versatility and sophistication in their everyday wardrobe. Each pair is thoughtfully made using premium materials, innovative construction, and eco-conscious processes—ensuring durability, comfort, and a reduced environmental footprint. From classic leather silhouettes to forward-thinking sustainable designs, CLAE redefines contemporary footwear with a commitment to minimalism and refined craftsmanship. Made to last. Designed for everyday life.
Contact info
CLAE PO BOX 868. Solana Beach 9207, 92075, Solana Beach, United States
- support@clae.com
- clae.com
4.3
Excellent
631 reviews
Replied to 85% of negative reviews
Typically replies within 1 month
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Reply from CLAE
Thank you so much for taking the time to share your feedback!
- CLAE Team
Excellent experience as usual
Excellent experience as usual. Never disappointed by the quality of the shoes. I can’t buy others shoes than CLAE ;)
December 18, 2025
Unprompted review
Reply from CLAE
Hi Xavier,
Thank you so much for your continued support! We’re thrilled to hear that CLAE remains your go-to brand and that our shoes continue to meet your expectations.
It means a lot to have loyal customers like you!
Warm regards,
The CLAE Team
My new pair is ok so far But the inner…
My new pair is ok so far But the inner shoe upper of the previous pair had come unglued after 6 months and was making so much noise that I couldn't wear them anymore, even though they were still brand new.
December 16, 2025
Unprompted review
Reply from CLAE
Hi Denis,
Thank you for sharing your experience. We’re glad to hear your new pair is working well so far, but we’re very sorry to hear about the issue with your previous pair. That’s not the experience we want for any of our customers, and we appreciate you bringing it to our attention.
We take quality concerns seriously and will pass your feedback along to our production team to help prevent this in the future. If you’d like, our customer service team can also review your previous order to see how we can make things right.
Thank you for your honesty and for giving CLAE another chance.
Warm regards,
The CLAE Team
The most convenient and comfortable…
The most convenient and comfortable shoes. Simple design is what makes them look great. Never had a trouble with delivery of a purchased items.
Keep on and please have more often an offers with a sale discount if possible.
Best regards
November 29, 2025
Reply from CLAE
Hi Petar,
Thank you for your wonderful feedback! We’re so glad to hear you find our shoes convenient, comfortable, and stylish. It’s also great to know your deliveries have been smooth.
Thanks again for your support!
Warm regards,
The CLAE Team
Favorite Shoe Brand
I’ve purchased several shoes from Clare over the years. Always blown away by the quality and craftsmanship.
December 14, 2025
Unprompted review
Reply from CLAE
Hi Joshua,
Thank you for your kind words and continued support over the years! We’re thrilled to hear that our quality and craftsmanship continue to impress.
It means a lot to have customers like you who appreciate what we do.
Warm regards,
The CLAE Team
1- not exact size
1- not exact size
2- long delivery time
3- do sales more often please!
This is the only shoes I wear in every color for last 15 or more years!!!!
November 28, 2025
Reply from CLAE
Hi Dany,
Thank you so much for your loyalty over the past 15+ years, it truly means the world to us! We’re thrilled to hear CLAE shoes are your go-to in every color.
We also appreciate your feedback regarding sizing, delivery times, and sales. We’re always looking for ways to improve, and your notes will be shared with our team.
Thanks again for being such a long-time supporter of CLAE!
Warm regards,
The CLAE Team
Excellent quality
These are excellent quality sneakers. My only quibble is that their sizes tend to be a little tighter at the top of the tip/vamp that eventually stretch over time. It'll fit snug until you do but I overall I'm very happy with the purchase.
November 28, 2025
Reply from CLAE
Hi Franklin,
Thank you for sharing your experience!
We’re glad to hear you’re happy with the overall quality of your sneakers. You’re right, some of our models have a snug fit initially, but they typically stretch and conform over time for a comfortable fit.
We appreciate your feedback and hope you continue enjoying your CLAE shoes!
Warm regards,
The CLAE Team
Clae Shoes/sneakers
Items arrived quickly and look amazing cant wait to put them on my feet!
November 26, 2025
Reply from CLAE
Hi John,
Thank you for your kind words! We’re so glad to hear your order arrived quickly and that you love how they look. Can’t wait for you to enjoy them on your feet! 👟✨
Thanks for choosing CLAE,
The CLAE Team
Good quality
December 10, 2025
Unprompted review
Reply from CLAE
Thank you so much for taking the time to share your feedback!
- CLAE Team
Amazing customer service !
November 26, 2025
Reply from CLAE
Thank you so much for taking the time to share your feedback!
- CLAE Team
Your return / exchange takes too long…
Your return / exchange takes too long and the customer service person does not communicate well. I had to go back and forth several times until I got an answer.
November 18, 2025
Reply from CLAE
Hi Eric,
Thank you for sharing your experience, we sincerely apologize for the delays and the back-and-forth you had to go through. This is not the smooth experience we aim to provide, and we’re taking your feedback seriously to improve both our return process and our communication.
We truly appreciate your patience and hope to make future interactions with CLAE much more seamless.
Best regards,
The CLAE Team
shoe size came in much smaller than…
shoe size came in much smaller than other comparable brands so had to return them, discovered no return postage paid so the entire transaction cost me 84aud. response from customer service was completely unhelpful. i will take my business elsewhere.
November 24, 2025
Reply from CLAE
Hi Neil,
We’re very sorry to hear about your experience and appreciate you sharing this feedback.
We take concerns like this seriously and will review both our sizing guidance and return policy to make improvements. While we understand your decision to shop elsewhere, we hope you might consider giving us another chance in the future, we want every experience with CLAE to be smooth and enjoyable.
Thank you for your honesty,
The CLAE Team
One of the best shoes I ever had
One of the best shoes I ever had , I feel I want to gate keep this brand form my family and friends 😂
November 22, 2025
Reply from CLAE
Hi Nate,
This might be one of our favorite reviews ever ! 😄
We’re so glad to hear they’re one of the best shoes you’ve ever had; that truly means a lot to us.
Thanks so much for the love and support!
Warm regards,
The CLAE Team
Clae, shoes is my favorite. Quality.
I know Clae for my shoes since 2012, I have had few models since then. Specifically the "Ellington" which is my favorite.
I also bought another model as a Christmas gift for me... They put always quality first, is hard to don't see that.
I really like them, I suggest to anyone.
December 3, 2025
Unprompted review
Reply from CLAE
Hi Edoardo,
Thank you so much for your kind words and for being part of the CLAE community since 2012 that truly means a lot to us.
We’re especially happy to hear that the Ellington is your favorite. It’s always great to know that a model continues to stand the test of time.
Quality has always been at the heart of what we do, so your feedback really means a lot to our team.
Thank you again for your trust and recommendation!
Warm regards,
The CLAE Team
Reply from CLAE
Thank you, Mark! We’re glad to hear our communication and delivery met your expectations.😊
- CLAE Team
Best shoes for Millenials
I bought my first pair of Clae shoes in 2016, and since then I haven’t been able to go without keeping at least one pair in my wardrobe. I find them extremely comfortable, with a refined urban style. They are well-crafted, with impressive material quality. I also really appreciated the vegan version, which reflects the company’s commitment to sustainability. The price–quality ratio is excellent, and the brand’s communication is consistently outstanding.
November 26, 2025
Unprompted review
Reply from CLAE
Thank you for the support since 2016! We’re thrilled to hear you appreciate the comfort, style, quality, and our commitment to sustainability. Your loyalty means a lot.🥰
- CLAE Team
A shoe you can trust
I have been using clae since 2021
Always stylish and comfy
Very fast delivery also
November 25, 2025
Unprompted review
Reply from CLAE
Thank you! We’re glad to hear you’ve been enjoying Clae since 2021.
- CLAE Team
Reply from CLAE
Thank you, Eric! We’re glad you’re happy with the design, quality, and communication.
- CLAE Team
Joshua shoes are a great fit
I've ordered a few of the Joshua shoes and they fit my feet really well. Comfortable toe box, no need for inserts which I've had to use in a number of other brands. The suggestion on the product page to size up 0.5 - 1 size increment was spot on too. Also, vegan materials.
November 3, 2025
Reply from CLAE
Thank you for the detailed feedback, John! We’re glad the Joshua shoes fit so well and that the sizing tip helped. Happy to hear you’re enjoying the comfort and vegan materials.
- CLAE Team
Clae Deane Black Shoe
Easy checkout, fast shipping, unique styles and very high quality shoes that will last. Doesn’t get much better.
November 21, 2025
Unprompted review
Reply from CLAE
Thank you! We’re glad you enjoyed the experience and are loving your Deane shoes. Quality and style that last—that’s the goal.
- CLAE Team
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