Just had back money again for an Irresponsible Lending Claim. Brilliant and thank you. Didn't think I was due anymore money. I am booking a week in Gran Canaria
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Dealing with this company Claim Easy was a dream. From start to finish each member of staff I communicated with all via phone or letter were very pleasant in manner & very competent in every departme... See more
Company replied
I waited over a year for one claim that took 6 weeks to pay out once it had gone to the ombudsman. I had to continually chase for updates. Emails were hardly responded to, basically ignored until of c... See more
Company replied
Threatening legal action over £6.22!! After phoning the company and explaining i didnt have my usual income due to ill health they decide to send my file to Joseph James Law solicitors who now wana st... See more
Company replied
Company details
Information provided by various external sources
Claim Eazy are Expert Claim Investigators who specialise in financial services & Reclaiming Mis Sold Insurances From Banks & Other Financial Institutions. Regulated by the Claims Management Regulator in respect of regulated claims management activities. Claim Eazy are recognised for their excellent approach towards consumer claims for PPI & PBA Claims With a wealth of experience and an in-depth knowledge of the current market its no wonder more and more people are turning to us to process their claims. We pride ourselves on our trusted and personal service, which is backed up by expert advice. Please be aware that Claim Eazy will never ask for upfront fees. If you are concerned about any suspicious calls or fraudulent activity please call our compliance department immediately on 0161 850 2623 or email compliance@claimeazy.com.
Contact info
Unit 1, Century Park, WA14 5BJ, United Kingdom
- 01618502620
- customer.service@claimeazy.com
- claimeazy.com
Staff always polite and helpful
Staff always polite and helpful. Been dealing with this company for a few years and have had several payouts already. Waiting for a couple more. Worth every penny I'll need to pay them. 😁
January 14, 2020
Unprompted review
Reply from Claim Eazy
Good afternoon Fiona,
Thank you for taking the time to leave us a review regarding your experience with ourselves. it is lovely to see that the quality of service our staff are providing is making an impression on our clients.
Your kind words will also be shared with the Claim Eazy family and if you feel like a staff member stood out or went above and beyond for you, please drop us an email to customer.feedback@claimeazy.com and a member of management will ensure that the feedback is passed on.
Many thanks,
Claim Eazy.
Advertisement
Rebecca Hagan
Rebecca Hagan, called me today to deal with some issues relating to my claims, her attitude was very polite, professional and pleasant, easy to understand and all together a pleasant experience
January 14, 2020
Unprompted review
Reply from Claim Eazy
Good afternoon Ken,
We appreciate you taking the time to share your thoughts with everyone regarding your experience so far with Claim Eazy, seeing reviews as such makes it all the more worth it!
Your kind words will of course be shared with the Claim Eazy family and we will ensure that Rebecca is also made aware of your lovely comments.
If there are also any other advisors who you feel have stood out from the crowd, or if you wish to discuss anything further- please let us know by sending an email over to: customer.feedback@claimeazy.com.
Many Thanks,
Claim Eazy.
Rebecca was very polite and helpful …
Rebecca was very polite and helpful .thank you for all your help
January 14, 2020
Unprompted review
Reply from Claim Eazy
Good afternoon Mrs Ross,
It’s amazing to hear that you are happy with the service provided so far by Claim Eazy. We aim to keep this level of customer service to the very highest degree. Your feedback will be passed straight over to Rebecca and her manager, I’m sure they will be thrilled to see what you had to say.
We would like to take this opportunity to thank you for the review and we look forward to seeing how your claims progress- fingers crossed! If there is anything else you would like to add, please let us know by sending an email to: customer.feedback@claimeazy.com.
Many Thanks,
Claim Eazy.
Excellent customer service always…
Excellent customer service always willing to help with any advice, and good communication.
January 14, 2020
Unprompted review
Reply from Claim Eazy
Good afternoon Julie,
Thank you for taking the time to leave us a review regarding your experience with ourselves. it is lovely to see that the quality of service our staff are providing is making an impression on our clients.
Your kind words will also be shared with the Claim Eazy family and if you feel like a staff member stood out or went above and beyond for you, please drop us an email to customer.feedback@claimeazy.com and a member of management will ensure that the feedback is passed on.
Many thanks,
Claim Eazy.
Very helpful and all claims…
Very helpful and all claims successfully dealt with
January 14, 2020
Unprompted review
Reply from Claim Eazy
Good afternoon William,
Thanks for leaving us this great review, your feedback is very important to us. Our team aim is to ensure your experience with us is as positive as it can be and knowing that we are fulfilling this, is very pleasing to see.
If there is anything else we can help you with or if you have any questions, please do not hesitate to get in touch with us- we’re always here to help!
Many Thanks,
Claim Eazy.
Advertisement
Easy to deal with
Easy to deal with, they keep you fully informed of what's going on with your claim.
Staff in the call centre are very polite and helpful.
January 14, 2020
Unprompted review
Reply from Claim Eazy
Good afternoon Vicky,
It’s great to see these kind of comments about the service we have provided to yourself and we thank you for taking the time to let us know. It’s a priority for us to ensure that our customers are always satisfied and to know that the service we are providing is up to that standard is great to see!
If there is any questions or queries you have also, please send us an email to customer.feedback@claimeazy.com, we will be more than happy to assist you in anything you may need.
Many thanks,
Claim Eazy.
The lady I spoke to at Claim Eazi was…
The lady I spoke to at Claim Eazi was very clear, understanding, patient, perfect attitude, caring and considerate!
January 13, 2020
Unprompted review
Reply from Claim Eazy
Good afternoon Frank,
Thank you for taking the time to leave us a review regarding your experience with ourselves. it is lovely to see that the quality of service our staff are providing is making an impression on our clients.
Your kind words will also be shared with the Claim Eazy family and if you feel like a staff member stood out or went above and beyond for you, please drop us an email to customer.feedback@claimeazy.com and a member of management will ensure that the feedback is passed on.
Many thanks,
Claim Eazy.
Supportive and hardworking
January 13, 2020
Unprompted review
Reply from Claim Eazy
Good afternoon Erminda,
Thank you for your lovely feedback. We are very happy to receive your comments regarding our service and we appreciate you taking the time to do so. At Claim Eazy our team thrives knowing that our clients are enjoying their journey with us.
Customer satisfaction is very important to us also so to hear that we are living up to our aim is great. If you would like to add any details to your review or if you wish to speak to us further- you can do so by popping an email over to: customer.feedback@claimeazy.com.
Many thanks,
Claim Eazy.
Always helpful and polite when dealing…
Always helpful and polite when dealing with them.
January 13, 2020
Unprompted review
Reply from Claim Eazy
Good afternoon Mary,
Thank you for your lovely feedback. We are very happy to receive your comments regarding our service and we appreciate you taking the time to do so. At Claim Eazy our team thrives knowing that our clients are enjoying their journey with us.
Customer satisfaction is very important to us also so to hear that we are living up to our aim is great. If you would like to add any details to your review or if you wish to speak to us further- you can do so by popping an email over to: customer.feedback@claimeazy.com.
Many thanks,
Claim Eazy.
Advertisement
Phone call.
Phone call.
My phone call was very informative and the lady was very polite. However I was told I do have a claim but received a letter today to the contrary so a bit confused!
January 13, 2020
Unprompted review
Reply from Claim Eazy
Good afternoon Kim,
Thank you for taking the time to leave us a review regarding your experience with ourselves. it is lovely to see that the quality of service our staff are providing is making an impression on our clients.
Your kind words will also be shared with the Claim Eazy family and if you feel like a staff member stood out or went above and beyond for you, please drop us an email to customer.feedback@claimeazy.com and a member of management will ensure that the feedback is passed on.
Many thanks,
Claim Eazy.
Always been easy to deal with lots of…
Always been easy to deal with lots of communication and lots off money received back
January 10, 2020
Unprompted review
Reply from Claim Eazy
Good afternoon Heather
Thank you for taking the time to leave us a review regarding your experience with ourselves. it is lovely to see that the quality of service our staff are providing is making an impression on our clients.
Your kind words will also be shared with the Claim Eazy family and if you feel like a staff member stood out or went above and beyond for you, please drop us an email to customer.feedback@claimeazy.com and a member of management will ensure that the feedback is passed on.
Many thanks,
Claim Eazy.
Always honest & have always been great…
Always honest & have always been great with me, never chase you & always keep you up to date with things
January 10, 2020
Unprompted review
Reply from Claim Eazy
Good afternoon Sheryl,
Thank you for your lovely feedback. We are very happy to receive your comments regarding our service and we appreciate you taking the time to do so. At Claim Eazy our team thrives knowing that our clients are enjoying their journey with us.
Customer satisfaction is very important to us also so to hear that we are living up to our aim is great. If you would like to add any details to your review or if you wish to speak to us further- you can do so by popping an email over to: customer.feedback@claimeazy.com.
Many thanks,
Claim Eazy.
Professional and helpful
January 9, 2020
Unprompted review
Reply from Claim Eazy
Good afternoon Janet,
It’s great to see these kind of comments about the service we have provided to yourself and we thank you for taking the time to let us know. It’s a priority for us to ensure that our customers are always satisfied and to know that the service we are providing is up to that standard is great to see!
If there is any questions or queries you have also, please send us an email to customer.feedback@claimeazy.com, we will be more than happy to assist you in anything you may need.
Many thanks,
Claim Eazy.
Advertisement
Well explained and was very help full…
Well explained and was very help full with my claim
January 9, 2020
Unprompted review
Reply from Claim Eazy
Good afternoon Sarvjit,
Thanks for leaving us this great review, your feedback is very important to us. Our team aim is to ensure your experience with us is as positive as it can be and knowing that we are fulfilling this, is very pleasing to see.
I can see that you have written a fantastic review however, you have put this down a a 1* so I am not sure if this is something you would like to change.
If there is anything else we can help you with or if you have any questions, please do not hesitate to get in touch with us- we’re always here to help!
Many Thanks,
Claim Eazy.
I found the young man who I spoke to…
I found the young man who I spoke to was very helpful and polite
could not wish for anything better.
January 9, 2020
Unprompted review
Reply from Claim Eazy
Good afternoon Mrs Edmunds- Lusk,
It’s great to see these kind of comments about the service we have provided to yourself and we thank you for taking the time to let us know. It’s a priority for us to ensure that our customers are always satisfied and to know that the service we are providing is up to that standard is great to see!
If there is any questions or queries you have also, please send us an email to customer.feedback@claimeazy.com, we will be more than happy to assist you in anything you may need.
Many thanks,
Claim Eazy.
Always really helpful when I contact…
Always really helpful when I contact them and they keep you up to date with all claims. Easy to use service, do all the leg work which I didn’t have time to do.
January 9, 2020
Unprompted review
Reply from Claim Eazy
Good afternoon Louise,
Thank you for your lovely feedback. We are very happy to receive your comments regarding our service and we appreciate you taking the time to do so. At Claim Eazy our team thrives knowing that our clients are enjoying their journey with us.
Customer satisfaction is very important to us also so to hear that we are living up to our aim is great. If you would like to add any details to your review or if you wish to speak to us further- you can do so by popping an email over to: customer.feedback@claimeazy.com.
Many thanks,
Claim Eazy.
Best customer service I have received…
Best customer service I have received from claim Eazy the young man listened understood and was extremely polite a few more customer services representatives like him and you will have a 1st class service
January 9, 2020
Unprompted review
Reply from Claim Eazy
Good afternoon Lorraine,
Thank you for taking the time to leave us a review regarding your experience with ourselves. it is lovely to see that the quality of service our staff are providing is making an impression on our clients.
Your kind words will also be shared with the Claim Eazy family and if you feel like a staff member stood out or went above and beyond for you, please drop us an email to customer.feedback@claimeazy.com and a member of management will ensure that the feedback is passed on.
Many thanks,
Claim Eazy.
Advertisement
Claim Eazy have always given me the…
Claim Eazy have always given me the very best support. Every time I contact them they are very knowledgeable and always take my query to a satisfactory conclusion. I would like to thank them all for the help over the last couple if years.
January 9, 2020
Unprompted review
Reply from Claim Eazy
Good afternoon Jacqueline,
Thanks for leaving us this great review, your feedback is very important to us. Our team aim is to ensure your experience with us is as positive as it can be and knowing that we are fulfilling this, is very pleasing to see.
If there is anything else we can help you with or if you have any questions, please do not hesitate to get in touch with us- we’re always here to help!
Many Thanks,
Claim Eazy.
Found the whole experience trouble…
Found the whole experience trouble free, staff were always very helpful and efficient.
January 8, 2020
Unprompted review
Reply from Claim Eazy
Good afternoon Patrick,
It’s great to see these kind of comments about the service we have provided to yourself and we thank you for taking the time to let us know. It’s a priority for us to ensure that our customers are always satisfied and to know that the service we are providing is up to that standard is great to see!
If there is any questions or queries you have also, please send us an email to customer.feedback@claimeazy.com, we will be more than happy to assist you in anything you may need.
Many thanks,
Claim Eazy.
I rang for an update today
I rang for an update today, I spoke to Zahid, he was very helpful, he look and my case notes, explained the hold up with the loan company due to them being inundated due to the deadline in August. Very friendly but remained professional throughout the conversation.
January 8, 2020
Unprompted review
Reply from Claim Eazy
Good afternoon Wendy,
Many thanks for your kind words. Your review shows us that you are enjoying your Claim Eazy journey and this is very important to us. Our staff aim to deliver a high standard of service and we are very happy that this is being noted by our clients.
I am sure that Zahid will be over the moon to see your lovely feedback and this will be forwarded over to them for their viewing right away. We would like to wish you the best of luck with your ongoing claims and look forward to catching up with you shortly.
Many Thanks,
Claim Eazy.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.