Claim Eazy Reviews 2,708

TrustScore 3.5 out of 5

3.7

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See what reviewers are saying

Rated 5 out of 5 stars

Just had back money again for an Irresponsible Lending Claim. Brilliant and thank you. Didn't think I was due anymore money. I am booking a week in Gran Canaria

Rated 5 out of 5 stars

Dealing with this company Claim Easy was a dream. From start to finish each member of staff I communicated with all via phone or letter were very pleasant in manner & very competent in every departme... See more

Company replied

Rated 1 out of 5 stars

I waited over a year for one claim that took 6 weeks to pay out once it had gone to the ombudsman. I had to continually chase for updates. Emails were hardly responded to, basically ignored until of c... See more

Company replied

Rated 1 out of 5 stars

Threatening legal action over £6.22!! After phoning the company and explaining i didnt have my usual income due to ill health they decide to send my file to Joseph James Law solicitors who now wana st... See more

Company replied

Company details

  1. Insurance Agency

Information provided by various external sources

Claim Eazy are Expert Claim Investigators who specialise in financial services & Reclaiming Mis Sold Insurances From Banks & Other Financial Institutions. Regulated by the Claims Management Regulator in respect of regulated claims management activities. Claim Eazy are recognised for their excellent approach towards consumer claims for PPI & PBA Claims With a wealth of experience and an in-depth knowledge of the current market its no wonder more and more people are turning to us to process their claims. We pride ourselves on our trusted and personal service, which is backed up by expert advice. Please be aware that Claim Eazy will never ask for upfront fees. If you are concerned about any suspicious calls or fraudulent activity please call our compliance department immediately on 0161 850 2623 or email compliance@claimeazy.com.


Contact info

3.7

Average

TrustScore 3.5 out of 5

3K reviews

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Rated 5 out of 5 stars

The whole process was quick and simple…

The whole process was quick and simple for me. Any queries I had were dealt with quickly and effectively and the communication / updates provided to me were great.

January 8, 2020
Unprompted review
Claim Eazy logo

Reply from Claim Eazy

Good afternoon Storm,

Thank you for your lovely feedback. We are very happy to receive your comments regarding our service and we appreciate you taking the time to do so. At Claim Eazy our team thrives knowing that our clients are enjoying their journey with us.

Customer satisfaction is very important to us also so to hear that we are living up to our aim is great. If you would like to add any details to your review or if you wish to speak to us further- you can do so by popping an email over to: customer.feedback@claimeazy.com.

Many thanks,
Claim Eazy.

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Rated 5 out of 5 stars

Excellent service

Excellent service, was kept up to date with regards my claim.
Credit control was very helpful when I had to contact them.
Very friendly and helpful.

January 8, 2020
Unprompted review
Claim Eazy logo

Reply from Claim Eazy

Good afternoon Carol,

Thank you for taking the time to leave us a review regarding your experience with ourselves. it is lovely to see that the quality of service our staff are providing is making an impression on our clients.

Your kind words will also be shared with the Claim Eazy family and if you feel like a staff member stood out or went above and beyond for you, please drop us an email to customer.feedback@claimeazy.com and a member of management will ensure that the feedback is passed on.

Many thanks,
Claim Eazy.

Rated 5 out of 5 stars

Help with ongoing claim

Very polite and helpful.

January 8, 2020
Unprompted review
Claim Eazy logo

Reply from Claim Eazy

Good afternoon Maggie,

It’s great to see these kind of comments about the service we have provided to yourself and we thank you for taking the time to let us know. It’s a priority for us to ensure that our customers are always satisfied and to know that the service we are providing is up to that standard is great to see!

If there is any questions or queries you have also, please send us an email to customer.feedback@claimeazy.com, we will be more than happy to assist you in anything you may need.

Many thanks,
Claim Eazy.

Rated 5 out of 5 stars

Cannot remember the name of lady I…

Cannot remember the name of lady I spoke to as very excited on getting the check
But she was so lovely when I gave her chance to speak, lovely lady who took time to let me rant on, though still very professional.

January 7, 2020
Unprompted review
Claim Eazy logo

Reply from Claim Eazy

Good afternoon Pat,

Thank you for your lovely feedback. We are very happy to receive your comments regarding our service and we appreciate you taking the time to do so. At Claim Eazy our team thrives knowing that our clients are enjoying their journey with us.

Customer satisfaction is very important to us also so to hear that we are living up to our aim is great. If you would like to add any details to your review or if you wish to speak to us further- you can do so by popping an email over to: customer.feedback@claimeazy.com.

Many thanks,
Claim Eazy.

Rated 5 out of 5 stars

Lovely young lady

Lovely young lady, very knowledgeable and professional

January 7, 2020
Unprompted review
Claim Eazy logo

Reply from Claim Eazy

Good afternoon Carol,

It’s great to see these kind of comments about the service we have provided to yourself and we thank you for taking the time to let us know. It’s a priority for us to ensure that our customers are always satisfied and to know that the service we are providing is up to that standard is great to see!

If there is any questions or queries you have also, please send us an email to customer.feedback@claimeazy.com, we will be more than happy to assist you in anything you may need.

Many thanks,
Claim Eazy.

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Rated 4 out of 5 stars

I found Claim Eazy to be helpful when I…

I found Claim Eazy to be helpful when I made contact with them, about possible ppi claims.
They sent all the relevant paperwork needed to proceed, and kept me informed of any outcome.

January 7, 2020
Unprompted review
Claim Eazy logo

Reply from Claim Eazy

Good afternoon Marlene,

Thanks for leaving us this great review, your feedback is very important to us. Our team aim is to ensure your experience with us is as positive as it can be and knowing that we are fulfilling this, is very pleasing to see.

If there is anything else we can help you with or if you have any questions, please do not hesitate to get in touch with us- we’re always here to help!

Many Thanks,
Claim Eazy.

Rated 5 out of 5 stars

Absolute fantastic company

Absolute fantastic company. Communication and determination to win my case was superb.

January 7, 2020
Unprompted review
Claim Eazy logo

Reply from Claim Eazy

Good afternoon Daen,

Thank you for taking the time to leave us a review regarding your experience with ourselves. it is lovely to see that the quality of service our staff are providing is making an impression on our clients.

Your kind words will also be shared with the Claim Eazy family and if you feel like a staff member stood out or went above and beyond for you, please drop us an email to customer.feedback@claimeazy.com and a member of management will ensure that the feedback is passed on.

Many thanks,
Claim Eazy.

Rated 5 out of 5 stars

Very polite and friendly

Very polite and friendly. Extremely helpful. Would definitely recommend

January 6, 2020
Unprompted review
Claim Eazy logo

Reply from Claim Eazy

Good afternoon Mandy,

Thank you for your lovely feedback. We are very happy to receive your comments regarding our service and we appreciate you taking the time to do so. At Claim Eazy our team thrives knowing that our clients are enjoying their journey with us.

Customer satisfaction is very important to us also so to hear that we are living up to our aim is great. If you would like to add any details to your review or if you wish to speak to us further- you can do so by popping an email over to: customer.feedback@claimeazy.com.

Many thanks,
Claim Eazy.

Rated 5 out of 5 stars

very good service .Customer service…

very good service .Customer service very helpful

January 6, 2020
Unprompted review
Claim Eazy logo

Reply from Claim Eazy

Good afternoon June,

Thank you for taking the time to leave us a review regarding your experience with ourselves. it is lovely to see that the quality of service our staff are providing is making an impression on our clients.

Your kind words will also be shared with the Claim Eazy family and if you feel like a staff member stood out or went above and beyond for you, please drop us an email to customer.feedback@claimeazy.com and a member of management will ensure that the feedback is passed on.

Many thanks,
Claim Eazy.

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Rated 4 out of 5 stars

Customer service

Friendly, and helpful, talked me through everything slowly

January 6, 2020
Unprompted review
Claim Eazy logo

Reply from Claim Eazy

Good afternoon Lesley,

Thank you for taking the time to leave us a review regarding your experience with ourselves. it is lovely to see that the quality of service our staff are providing is making an impression on our clients.

Your kind words will also be shared with the Claim Eazy family and if you feel like a staff member stood out or went above and beyond for you, please drop us an email to customer.feedback@claimeazy.com and a member of management will ensure that the feedback is passed on.

Many thanks,
Claim Eazy.

Rated 5 out of 5 stars

Brilliant and professional,

January 6, 2020
Unprompted review
Claim Eazy logo

Reply from Claim Eazy

Good afternoon Mrs Fidler,

Thank you for taking the time to leave us a review regarding your experience with ourselves. it is lovely to see that the quality of service our staff are providing is making an impression on our clients.

Your kind words will also be shared with the Claim Eazy family and if you feel like a staff member stood out or went above and beyond for you, please drop us an email to customer.feedback@claimeazy.com and a member of management will ensure that the feedback is passed on.

Many thanks,
Claim Eazy.

Rated 5 out of 5 stars

Very patient helpful advisor thank you

January 6, 2020
Unprompted review
Claim Eazy logo

Reply from Claim Eazy

Good afternoon Evie,

Thank you for your lovely feedback. We are very happy to receive your comments regarding our service and we appreciate you taking the time to do so. At Claim Eazy our team thrives knowing that our clients are enjoying their journey with us.

Customer satisfaction is very important to us also so to hear that we are living up to our aim is great. If you would like to add any details to your review or if you wish to speak to us further- you can do so by popping an email over to: customer.feedback@claimeazy.com.

Many thanks,
Claim Eazy.

Rated 1 out of 5 stars

Service very poor claims outstanding…

Service very poor claims outstanding from before the deadline to claim ppi my claims have been outstanding for many months now the deadline has been in place since august my claims have been pending a long time before this I am continually chasing these claims

January 6, 2020
Unprompted review
Claim Eazy logo

Reply from Claim Eazy

Good afternoon Jayne,

We are very sorry to learn that you have been dissatisfied with your experience with us.

It is always disappointing to hear about any short comings in the service that we provide to our customers, and whilst Claim Eazy is committed to providing a high standard of service to everyone, we do recognise that things can go wrong from time to time.

Regarding the specific points you have raised in your review, we would like to explain this to yourself and rectify any issues. Please may you pop an email over to customer.feedback@claimeazy.com and we can discuss this in more detail with yourself.

Many thanks,
Claim Eazy.

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Rated 5 out of 5 stars

Great service

Great service, they keep you informed every step of the way

January 4, 2020
Unprompted review
Claim Eazy logo

Reply from Claim Eazy

Good afternoon Vicky,

It’s great to see these kind of comments about the service we have provided to yourself and we thank you for taking the time to let us know. It’s a priority for us to ensure that our customers are always satisfied and to know that the service we are providing is up to that standard is great to see!

If there is any questions or queries you have also, please send us an email to customer.feedback@claimeazy.com, we will be more than happy to assist you in anything you may need.

Many thanks,
Claim Eazy.

Rated 5 out of 5 stars

Very quick at sorting out enquiry

Very quick at sorting out enquiry, very helpful

January 3, 2020
Unprompted review
Claim Eazy logo

Reply from Claim Eazy

Good afternoon ,

Thank you for taking the time to leave us a review regarding your experience with ourselves. it is lovely to see that the quality of service our staff are providing is making an impression on our clients.

Your kind words will also be shared with the Claim Eazy family and if you feel like a staff member stood out or went above and beyond for you, please drop us an email to customer.feedback@claimeazy.com and a member of management will ensure that the feedback is passed on.

Many thanks,
Claim Eazy.

Rated 5 out of 5 stars

Very polite and friendly service.

January 3, 2020
Unprompted review
Claim Eazy logo

Reply from Claim Eazy

Good afternoon Nikki,

Thanks for leaving us this great review, your feedback is very important to us. Our team aim is to ensure your experience with us is as positive as it can be and knowing that we are fulfilling this, is very pleasing to see.

If there is anything else we can help you with or if you have any questions, please do not hesitate to get in touch with us- we’re always here to help!

Many Thanks,
Claim Eazy.

Rated 5 out of 5 stars

Update

Personnel were honest and informative about my query .

January 3, 2020
Unprompted review
Claim Eazy logo

Reply from Claim Eazy

Good morning Ann,

Thank you for your lovely feedback. We are very happy to receive your comments regarding our service and we appreciate you taking the time to do so. At Claim Eazy our team thrives knowing that our clients are enjoying their journey with us.

Customer satisfaction is very important to us also so to hear that we are living up to our aim is great. If you would like to add any details to your review or if you wish to speak to us further- you can do so by popping an email over to: customer.feedback@claimeazy.com.

Many thanks,
Claim Eazy.

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Rated 5 out of 5 stars

I have had quite a difficult time with…

I have had quite a difficult time with my ppi claim due to the lenders being very unprofessional and slow. However claimeazy has taken so much of the burden of chasing them etc off of me that I am able to relax with confidence in the knowledge that this will get sorted. Emma H has been amazing, keeping me in the loop all the way and also nudging the lenders . The company really do above and beyond and I really feel like I matter and that I’m a customer rather than a number , thank you Emma

January 2, 2020
Unprompted review
Claim Eazy logo

Reply from Claim Eazy

Good morning,

Many thanks for your kind words. Your review shows us that you are enjoying your Claim Eazy journey and this is very important to us. Our staff aim to deliver a high standard of service and we are very happy that this is being noted by our clients.

I am sure that Emma will be over the moon to see your lovely feedback and this will be forwarded over to them for their viewing right away. We would like to wish you the best of luck with your ongoing claims and look forward to catching up with you shortly.

Many Thanks,
Claim Eazy.

Rated 4 out of 5 stars

Quick response time on call friendly…

Quick response time on call friendly staff

January 2, 2020
Unprompted review
Claim Eazy logo

Reply from Claim Eazy

Good morning Tracy,

Thank you for your lovely feedback. We are very happy to receive your comments regarding our service and we appreciate you taking the time to do so. At Claim Eazy our team thrives knowing that our clients are enjoying their journey with us.

Customer satisfaction is very important to us also so to hear that we are living up to our aim is great. If you would like to add any details to your review or if you wish to speak to us further- you can do so by popping an email over to: customer.feedback@claimeazy.com

Many thanks,
Claim Eazy.

Rated 5 out of 5 stars

Always helpful

January 2, 2020
Unprompted review
Claim Eazy logo

Reply from Claim Eazy

Good afternoon Gavin,

It’s great to see these kind of comments about the service we have provided to yourself and we thank you for taking the time to let us know. It’s a priority for us to ensure that our customers are always satisfied and to know that the service we are providing is up to that standard is great to see!

If there is any questions or queries you have also, please send us an email to customer.feedback@claimeazy.com, we will be more than happy to assist you in anything you may need.

Many thanks,
Claim Eazy.

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