Claimo  Reviews 

1,417
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 152 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for their professional and efficient service, handling the entire claim process with ease and keeping them informed every step of the way. Many people were pleasantly surprised by the compensation received, often thousands of dollars, which they wouldn't have known about or been able to claim on their own. The staff are frequently highlighted for being friendly, helpful, and communicative, making the process straightforward and stress-free. However, some customers also noted issues with communication, mentioning that their cases were closed without notification or that they were kept in the dark about progress. A few other people also felt that the process took a long time, with some waiting almost a year for a refund without clear updates.

What people talk about most

Claim

Consumers find the claim process to be positive, with many appreciating the efficiency and professionalism... See more

Service

People report positive experiences with service, highlighting its ease and efficiency, with many stating that... See more

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, helpfulness, and... See more

Refund

Reviewers mention positive feedback about refunds, with many expressing delight and surprise at receiving... See more

Customer service

Customers had positive experiences with customer service, highlighting the politeness, professionalism, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Claimo are a great company to deal with. They fully managed the claim process keeping me in the loop as required. There were no unnecessary emails, rather prompt when there was action required. I wasn... See more

Rated 5 out of 5 stars

We saw an add on tv for claimo any contacted them out of curiosity. In the past we’ve had loans and credit cards with a few different banks so we were lucky enough to receive several thousand dollars... See more

Company replied

Rated 5 out of 5 stars

My wife saw an article on claiming junk insurance charges on bank and insurance accounts through Claimo. So we filled out application form through the Claimo website to get the proceed started. Claimo... See more

Company replied

Rated 5 out of 5 stars

Starting the process was super easy, and Claimo just took it from there! Anyone i spoke to was polite professional, made the process stress free and were in contact often with updates! 6,000 dollers b... See more


Company details

  1. Consultant
  2. Cashback Provider

Written by the company

Claimo are experts in refunds for “junk” insurance. Since 2019, Claimo has helped Aussies claim over $25 Million in “junk” insurance refunds. We support eligible Australians to fight for what they deserve.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,417)

92 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

very easy

very easy
very happy

August 26, 2025
Claimo  logo

Reply from Claimo

Hi Max,

Thank you for sharing your experience!
We’re so glad to hear the process was very easy for you and that you’re very happy with the outcome. That’s exactly what we aim for!

Team Claimo

Rated 5 out of 5 stars

Great service

Great customer service,got my claim accepted really quick.only thing is I didn't know the fee would be so high.other than that,they did a fantastic job.will recommend

August 22, 2025
Unprompted review
Claimo  logo

Reply from Claimo

Hi Glenn,

Thank you for your feedback!
We’re happy to hear that you had a great experience with our customer service and that your claim was accepted quickly. We understand your concern about the fees, and we appreciate your honesty—it helps us improve. We’re glad overall you were satisfied with the outcome and would recommend us.

Team Claimo

Rated 5 out of 5 stars

Claimo found my money.

Claimo found money that I didn’t know was mine in the first place.

August 26, 2025
Claimo  logo

Reply from Claimo

Hi Tracy,

Thank you for sharing your experience!
We’re so glad we could help uncover money you didn’t know you were entitled to. It’s always rewarding to deliver these kinds of results for our customers.

Team Claimo

Rated 5 out of 5 stars

Great communication

Claimo have been very good to deal with I have found their communication great at sl steps of the process. They have responded quickly and clearly with all my inquiries

August 26, 2025
Claimo  logo

Reply from Claimo

Hi Bruce,

Thank you for your feedback!
We’re delighted to hear that you had a positive experience with our team. Clear and timely communication is something we value highly, and it’s wonderful to know we were able to support you at every step of the process.

Team Claimo

Rated 5 out of 5 stars

My experience with Claimo

We saw an add on tv for claimo any contacted them out of curiosity. In the past we’ve had loans and credit cards with a few different banks so we were lucky enough to receive several thousand dollars back that we had overpaid in fees years ago. Claimo were very prompt and professional and made it so easy to claim. They did all the work! They constantly kept us informed throughout the process. We were very impressed with their service

August 10, 2025
Unprompted review
Claimo  logo

Reply from Claimo

Hi Kerrie,

Thank you for sharing your experience!
We’re so glad you decided to give Claimo a try and that we were able to help you recover funds from past loans and credit cards. It’s great to hear that our team made the process easy and kept you well informed along the way. We truly appreciate your kind words about our service and professionalism.

Team Claimo

Rated 4 out of 5 stars

Professional Result Winners 2025

That were great from the start with being polite and patient with me, and explained everything in a manner I could easily understand with a great result, so again thank you again guys, sterling effort

August 21, 2025
Claimo  logo

Reply from Claimo

Hi Adam,

Thank you for your honest feedback! We’re glad to know you found our work great and valuable. While our fees reflect the time and effort involved in managing claims, we’re always committed to delivering the best outcomes and service for our clients. We truly appreciate your trust in Claimo.

Team Claimo

Rated 5 out of 5 stars

Claimo helped me recoup $

Claimo helped me recover some of my fake insurance from a bank. Their constant communication helped with the process. Much appreciated

July 17, 2025
Unprompted review
Claimo  logo

Reply from Claimo

HI Monique,

We’re so pleased we could help you recover funds and make the process as smooth as possible. Thank you for appreciating our communication and for trusting Claimo!

Team Claimo

Rated 5 out of 5 stars

I made a phone call to Claimo thinking…

I made a phone call to Claimo thinking what was there to lose. We had a mortgage in the 90,2000s so i knew we had been making a forced insurance payment at that time. I just received a $2500 deposit into my account.

August 13, 2025
Claimo  logo

Reply from Claimo

Hi Tracy,

Thank you for giving Claimo a call and trusting us with your claim. We’re so glad we could help you recover $2,500 from those past mortgage insurance payments — money that rightfully belongs to you. We appreciate you sharing your story!

Team Claimo

Rated 5 out of 5 stars

We got $8000 we didn’t know we were entitled too…

We saw ClImo on tv and thought we would give it a go. Very impressed with the work. The constant communication was fantastic and the best thing was we got over $8000 back that we didn’t know we were due.
Would recommend everyone to give them a go. Especially as if they don’t find anyone owes you any money there is no fee.
Thank you Claimo

August 20, 2025
Unprompted review
Claimo  logo

Reply from Claimo

Hi Patricia,

Thank you for sharing your experience! We’re so pleased to hear that our communication and support made the process smooth, and even more delighted that we could help recover over $8,000 you didn’t know you were entitled to. Your recommendation means a lot — and we’re glad the “no win, no fee” approach gave you peace of mind.

Team Claimo

Rated 5 out of 5 stars

Dont underestimate this company!…

I have more respect for this company that I do any bank.
I have had 3 claims paid totalling over $9000 so far.
They go above and beyond.
I still have 2 major claims going at the moment.

August 16, 2025
Unprompted review
Claimo  logo

Reply from Claimo

Hi Scott,

Wow — thank you for such amazing feedback! We’re thrilled to have earned your trust and respect, and we’re so glad we could help recover over $9,000 for you so far. Our team is committed to going above and beyond, and we’ll continue working hard on your remaining claims.

Team Claimo

Rated 5 out of 5 stars

Great experience with Claimo

After the initial paperwork, Claimo managed my claim quickly and without delay. Communication was the right amount and consistent. I’d trust Claimo in future similar matters.

August 1, 2025
Unprompted review
Claimo  logo

Reply from Claimo

Hi Joanne,

Thank you for your wonderful feedback! We’re delighted to hear that the process felt smooth, with timely communication and no delays. It’s great to know you’d trust Claimo again in the future — that means a lot to us.

Team Claimo

Rated 5 out of 5 stars

Satisfied customer

I saw Claimo on the TV and thought I'd look into it. It was such an easy process, and I was assisted the whole way with simple instructions and updates. I was very happy with the service and the claim amount of overpaid mortgage insurance

August 16, 2025
Unprompted review
Claimo  logo

Reply from Claimo

Hi Chelsea,

Thank you for sharing your experience! We’re so glad you found the process easy and supported with clear instructions and updates along the way. It’s wonderful to hear that you’re happy with both the service and the outcome of your claim. We truly appreciate your trust in Claimo.

Team Claimo

Rated 5 out of 5 stars

Great in every aspect

Great in every aspect

August 15, 2025
Claimo  logo

Reply from Claimo

Hi Rachael,

Thank you so much! We’re thrilled to know you found our service great in every aspect.

Team Claimo

Rated 5 out of 5 stars

Quick and easy service

Quick and easy service, minimum input on my part.

August 15, 2025
Claimo  logo

Reply from Claimo

Hi Agisilaos,

Thank you for your feedback! We’re so glad you found the service quick and easy with minimal effort on your part — that’s exactly what we aim for.

Team Claimo

Rated 5 out of 5 stars

Highly recommend 👌

They were quick, communication was excellent and got the best results for me.

August 12, 2025
Claimo  logo

Reply from Claimo

Hi Jessica,

Thank you so much for the recommendation! We’re thrilled to know you found our service quick, with excellent communication, and that we delivered great results. Your support means a lot to us.

Team Claimo

Rated 5 out of 5 stars

simple process

They made it a simple process. Minimal invasive personal information required, and they were able to find and locate information that would’ve taken me months in filing cabinets or old emails (if I had anything)

August 5, 2025
Claimo  logo

Reply from Claimo

Hi Anna,

Thank you for sharing your experience! We’re so glad to hear that the process felt simple and stress-free for you. Our goal is always to minimize the hassle and do the hard work of locating information so you don’t have to. We truly appreciate your trust in us.

Team Claimo

Rated 5 out of 5 stars

Christine was very patient d helpful

Christine was very patient d helpful

August 12, 2025
Claimo  logo

Reply from Claimo

Hi Frried,

Thank you for your feedback! We’re delighted to hear that Christine was patient and helpful during your experience. We’ll be sure to share your kind words with her — she’ll be so pleased to know she made a positive difference.

Team Claimo

Rated 5 out of 5 stars

Great service and communication…

Great service and communication retrieved funds with interest that was obtained illegally from dodgy insurance companies

August 4, 2025
Claimo  logo

Reply from Claimo

Hi Paul,

Thank you so much for your kind words. We’re glad to hear that you had a positive experience and that we were able to recover your funds (plus interest) successfully. Our team takes pride in providing clear communication and strong results, and it’s wonderful to know this made a difference for you.

We appreciate your trust in us!

Team Claimo

Rated 5 out of 5 stars

Great

Hi, my name is Jenny Markovic and I lodged my application with Claimo, because I thought I would give it a try because you never know if you don’t try. I was contacted by Email, by a Claimo Representative for more details. I supplied several times. The I received an Email telling me that they had succeeded with my application.

Kind Regards
Jenny Markovic Thank you.

August 11, 2025
Claimo  logo

Reply from Claimo

Hi Jenny,

Thank you for sharing your experience with us. We’re so pleased to hear that your application was successful and that our team was able to assist you throughout the process.

We truly appreciate you giving Claimo a try — as you said, you never know if you don’t try! It’s always rewarding for us to see positive outcomes for our customers.

If there’s anything else we can assist you with in the future, please don’t hesitate to reach out.

Team Claimo

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look