The application completely disappointed me. Not only did it not meet my expectations, but they still haven't refunded my money, despite the urgency. I have documented communication with Clario Anti S... See more
Company replied
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See what reviewers are saying
Being charge twice a month when my subscription clearly states that it is inactive. Scam of an organisation.
Company replied
I’m giving the agent 4 stars for her excellence in providing me the information I needed. However the App itself I do not give it 4 stars unfortunately I’m only giving it 3 stars simply because of tha... See more
Company replied
I just bought the one-month subscription and was immediately helped by a kind woman named Monica. Even though we couldn’t find what was “wrong” with my phone, I felt supported and clearly guided thro... See more
Company replied
Company details
Written by the company
Clario is the world’s first consumer-focused digital security and privacy solution. This is a comprehensive and totally intuitive multi-platform app. It covers all protection needs in one simple interface, integrating on hand 24/7 security experts. It gives real-time protection against digital threats (malware, ransomware, spyware), money loss, breaches of personal information and identity theft, device security, data privacy, and more. Clario’s simplified and refreshing and strictly jargon-free approach makes powerful security features seamlessly accessible through a single app with unique user experience. Clario customers have 24/7 access to a 600+ person team of on-demand tech experts that can be accessed instantly through Clario’s in-app chat or by phone and remote assistance, for advice and immediate peace of mind.
Contact info
3005-D6, Swiss Tower, Plot No: JLT-PH2-Y3A, Jumeirah Lakes Towers, Dubai, U.A.E.
- hello@weareclario.com
- clario.co
3.2
Average
204 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Don't Get Clario App
It caused Amazon, Shop and my Credit Union App to stop working. It was a nightmare stopping my 1 month Trial Membership. I was on Chat with them for 2 hours trying to stop it. The next morning my iPhone battery stopped charging and was drained until I deleted the App from my iPhone Screen. DON'T GET IT!!!
June 7, 2023
Reply from Clario
Hello! Thank you for letting us know. We are sorry to hear that. Could you please provide us with your email address in the request sent via Trustpilot so we can investigate the situation? Catherine
I had constant alerts that my computer…
I had constant alerts that my computer was at risk. I bought Clario and began a chat Catherine was able to walk me through the process and fixed my issue. She also said if I had the problem again to contact them. Easy to understand their suggestions.
January 11, 2023
Unprompted review
Reply from Clario
Hello! Million thanks for sharing your experience and being with us! We highly appreciate your choice. Vivienne
Customer support was terrific.
December 12, 2022
Unprompted review
Reply from Clario
Hello! Thanks for sharing your experience! We are always happy to help! Vivienne
average tool but 5 stars customer support / expert
3 starts for the tool but 5 stars for the customer service / expert.
No the most efficient software to find malware (it wasn't able to get rid of my search hijacker problem) but i ended up in the chat with one of their expert (Noelle) and she found the root cause of the problem and fixed it. She explained everything she was doing along the way, first through chat then took over my laptop. Very happy with the customer support and results! thanks again.
October 3, 2022
Unprompted review
Reply from Clario
Hi, Mike. Unfortunately, some malware is quite complex. That's why Clario offers a powerful combination of software and live support to provide you with the best solution. Thanks for your feedback. Catherine
Reply from Clario
Hello. Thanks for the kind words. Catherine
Many thanks to Clario!
Clario is an amazing app and I recommend it as it helped me a lot!
June 20, 2022
Unprompted review
Reply from Clario
Hi. Thanks for sharing your experience and choosing Clario. Catherine
Great product easy to use and very good assistance when needed…
Great product easy to use and very good assistance on the chat option and also by email when the chat was busy
June 5, 2022
Unprompted review
Reply from Clario
Hi. Thanks for sharing your experience and choosing Clario. Catherine
Amazing!
This made sure that there were exactly no viruses! The experts were kind! Thank you once again!
May 14, 2022
Unprompted review
Reply from Clario
Hello! Million thanks for being with us! We highly appreciate your choice. Vivienne
Noelle was amazing
Noelle was amazing, helped out a ton. And has just been the most supportive software overall!
May 4, 2022
Unprompted review
Reply from Clario
Hi! Million thanks for being with us! We highly appreciate your choice. Vivienne
It is great application to protect…
It is great application to protect yourself from hackers.
February 20, 2022
Unprompted review
Reply from Clario
Hi, Manmeet. Thanks for recommending us. Catherine
I reccommend this app as the #1 to go…
I reccommend this app as the #1 to go to. The way it is setup is amazing.
January 10, 2022
Unprompted review
Reply from Clario
Hi, Asylus. Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Catherine
Service is perfect
quick and always ready to resolve a problem till the end!
December 3, 2021
Unprompted review
Reply from Clario
Sofiya, I am glad to hear that. Thanks for the feedback. We are always happy to help! Vivienne
Im kinda stupid
Im kinda stupid, but this is one of the best services you can get for your laptop. 10/10 would reccomend
November 27, 2021
Unprompted review
Reply from Clario
Hi, Kartik. We are always glad to help you. Thanks for recommending us! Catherine
Amazing service by Jake 10/10 would recommend
Amazing service by Jake,
I had downloaded some annoying malware on my laptop and via remote control he was able to find it and remove it making my laptop run normally again!
10/10 would recommend this app as it keeps your computer safe from any type of malware!
Thanks!
September 30, 2021
Unprompted review
Reply from Clario
Hello, Marra. Sorry to hear you had troubles with your Mac. Luckily, Jake was able to help you. Thank you for choosing Clario and recommending us. Catherine
Great service
Great service! They were an amazing help with making sure my device is secure.
September 25, 2021
Unprompted review
Reply from Clario
Hi, Megan! Thank you for your high appreciation! We are proud to hear such great feedback.
Vivienne
Fast efficient customer helps
September 24, 2021
Unprompted review
Reply from Clario
Hello! Thank you for the feedback. Feel free to contact us anytime!
Vivienne
Amazing experience!
September 21, 2021
Unprompted review
Reply from Clario
Hi!
We are always happy to help! We highly appreciate your trust.
Vivienne
MacBook Malware Issue
Very supportive, extremely helpful and thorough at explaining the process.
September 16, 2021
Unprompted review
Reply from Clario
Hi, Natacha. Your consideration means a lot, thank you! Catherine
Amazing Customer Service and the…
Amazing Customer Service and the software is very easy to understand.
September 12, 2021
Unprompted review
Reply from Clario
Hanna, thanks for sharing your experience! We are always happy to help. Vicky.
Helpful
Very helpful and the most trusted one that I will use in my laptop and the support are really hard workers
September 1, 2021
Unprompted review
Reply from Clario
Zachi, thanks for such kind words! We are proud to hear that. Vicky.
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