Clarks - Bath Reviews 199

TrustScore 5 out of 5

4.9

10 Union Street, BA1 1RR Bath, Somerset, GB


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Rated 5 out of 5 stars

i recieved perfect service from isabelle rowland at bath store she was not only very fast she was also very nice and talkative yet proffesional.

Rated 5 out of 5 stars

Came in to Bath store to have my 6 year old daughters shoe schools sorted. Cheyanne was fantastic. My daughter is autistic so very sensitive to textures. Refused to wear the little pop socks. Cheyanne... See more

Rated 4 out of 5 stars

We visited today to get both our children's feet measured, upon finding both needed new Freya was lovely spending time getting the right shoes for both of them, our daughter loved it as she describe... See more

Rated 5 out of 5 stars

We were welcomed to the store and given a specific place to go. Caitlin arrived promptly and measured my daughter’s feet. Rather than waste time bringing shoes out one by one, Caitlin showed us what... See more


Company details

  1. Shoe Store
  2. Boot Store
  3. Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • 10 Union Street, BA1 1RR, Bath, Somerset, United Kingdom

  • 01225462632

4.9

Excellent

TrustScore 5 out of 5

199 reviews

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Replied to 98% of negative reviews

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Rated 4 out of 5 stars

Good fit

Nia was friendly and helpful at the school shoe fitting. There was a good selection of girls’ shoes, though some limited availability in store. You always walk away from Clark’s confident the shoes are a good fit.

August 27, 2025
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Rated 5 out of 5 stars

Absolutely amazing service from this…

Absolutely amazing service from this store when buying school shoes. I phoned the day before to check if they had the correct size in stock plus they checked for the size below. They made a fitting appointment that was convenient and were so helpful. The service was swift, fittings were so well organised and the shoes were ready for us to try on. It was a really busy time for school shoe shopping but the positive experience that we had made it so easy. Will definitely shop there again for the excellent customer service - a big thank you to Sue and Stella for their commitment to customer care.

August 27, 2025
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Rated 5 out of 5 stars

Very helpful

Toby was really helpful with our son who finds finding shoes a really stressful experience, he was patient and understanding and found us a pair of shoes that were comfortable. Thank you

August 23, 2025
Unprompted review
Rated 5 out of 5 stars

Rosie was great!

Went in this week with my Son and Daughter for school shoes and was served by the wonderful Rosie who kept calm and pleasant throughout the whole process even though my daughter was not best impressed! Rosie was very cheery and made the process so easy.

August 23, 2025
Unprompted review
Rated 5 out of 5 stars

School shoes with Freya

Went to the Bath store to get a pair of school shoes for my daughter. We were helped by Freya and she was so patient and kind. My daughter had only two requirements - shiny and bows. Freya measured her feet and brought out 5 pairs matching her requirements. Our daughter picked a pair she liked and was so pleased walking out with the little box in her hands. It really made our day!

August 25, 2025
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Rated 5 out of 5 stars

Great experience as always

I had a great experience in the shop today. I’m a frequent shopper at Clarks because I love the quality of their shoes, and today was no exception. The sales assistant, Freya, was extremely helpful and friendly, and made the whole process easy and enjoyable. Thanks to her, I found exactly what I was looking for.

August 12, 2025
Unprompted review
Rated 5 out of 5 stars

Stopped by a Clarks in Bath

Stopped by a Clarks in Bath. Amy was dealing with a number of customers, but was quick to check in with us, she dealt with us, kept us informed, was apologetic regarding any delays. Very knowledgeable regarding shoe care. Easy sale, and Amy was very helpful.

August 11, 2025
Unprompted review
Rated 5 out of 5 stars

Amy from Bath store was amazing

Amy from Bath store was amazing. I was visiting the city and I didn’t buy this shoes from my local store in London.
Her product knowledge was great and very helpful. Thank you Amy and keep up the good work.

August 10, 2025
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Rated 5 out of 5 stars

Thanks to Tash in Bath branch!

Tash in the Bath branch of Clarks incredibly helpful and knew the stock really well so my wife got a pair of shoes perfect for an occasion with very little fuss. Shoes themselves good value at full price and even better in the sale!

July 22, 2025
Unprompted review
Rated 5 out of 5 stars

Amy from the Bath store was brilliant

Amy from the Bath store was brilliant. My 4 year old was getting his shoes for school. Amy was so good talking to him while getting his feet measured. Getting a 4 years to sit still and then to try the shoes out, by walk/run/jumping around was made easy by Amy giving him instructions. If only he would listen to me. Great experience in the Bath store, the shoes are great as well, my son loves them.

July 30, 2025
Unprompted review

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