Clarks - Belfast Reviews 392

TrustScore 5 out of 5

5.0

Donegall Place 14, BT1 5BA Belfast, Northern Ireland, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I was in the branch in Donegal Place Belfast recently and was delighted with the help I received from both Paul and Jenny. Having been in many shops that day, it was so refreshing to get such friendly... See more

Rated 5 out of 5 stars

I went in with my three year old to get new shoes. Angela helped us find his perfect size, recommended styles appropriate for his foot shape, and helped check the fit was correct. Her demeanour and ho... See more

Rated 5 out of 5 stars

Lovely friendly, helpful and professional staff in Clarks, Royal Avenue, Belfast today. From the young man who greeted us as we went into the store to Jay, who was so helpful and nothing was too much... See more

Rated 4 out of 5 stars

The boots and the shoes are a five star experience. Online experience I give full marks also. Same for in-store experience.


Company details

  1. Shoe Store
  2. Boot Store
  3. Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • Donegall Place 14, BT1 5BA, Belfast, Northern Ireland, United Kingdom

  • 02895442025

5.0

Excellent

TrustScore 5 out of 5

392 reviews

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Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Great choice of sizes

Great choice of sizes . Purchased a pair of trainers and very happy with them 😃
Jay who served us was brilliant with a warm natural smile and very helpful . He'd be an asset to any company 👍

February 15, 2026
Unprompted review
Rated 5 out of 5 stars

Finally I made it.

I am so delighted to be in the Clarks shop in Belfast city center today. The staff member "Jay" was so helpful in finding a good shoes for me. When I told him I am a nurse and needs to stand long hours , he immediately brought me to the section that fits my demand. Thank you so much Jay for your help. It was lovely meeting you and shopping in Clarks. All the very best.

February 11, 2026
Unprompted review
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Rated 5 out of 5 stars

Rhys was wonderful !

Bought shoes for my granddaughter in Clarkes today Belfast Donegal Place . Was lucky to be served by a lovely young man called Rhys. Approached me with a smile ! So helpful nothing was too much trouble . A credit to the store . Thank you Rhys

February 7, 2026
Unprompted review
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Rated 5 out of 5 stars

Exceptional service at Clarkes Belfast

Exceptional service at Clarkes Belfast. Angela was really helpful and has a fantastic memory. She remembered my size and width from a previous visit. That type of service contributed to a great shopping experience.

November 1, 2025
Unprompted review
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