Went to the Caterham store and bought for three children as they have all gone up a size. Poppy and her colleagues were so helpful. Poppy gave advice from her experience as to which shoes would suit... See more
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Fabulous shopping experience at Clarks shoes in Caterham, Surrey, today. Poppy who served us was excellent, she was informative and helpful, and made my 82 year old Mum feel relevant and respected. We... See more
The young staff in the store are so lovely! As well as being helpful, polite, knowledgable they go out of their way to assist you in your purchase without heavy selling. A pleasure to shop there. Than... See more
I had seen the perfect shoes for me to wear to a ball but couldn't find them in any clarks store. Went into Caterham and was greeted by Joseph. He knew what to do straight away. He ended up ordering t... See more
Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
Unit 1 Church Walk Shopping Centre, CR3 6RT, Caterham, Surrey, United Kingdom
- 01883340033
4.7
Excellent
43 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
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Callum
Callum (Caterham branch) was so attentive and did all he possibly could to get the shoes I wanted with a big smile.
I then went back to get my daughter's feet measured and he was lovely with her trying to make her feel at ease.
An asset to your store.
April 17, 2024
Unprompted review
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Clarkes Manager in Caterham listened to…
Clarkes Manager in Caterham listened to my requirements for sandals for a greek holiday where I would have to drive and a summer wedding. He measured my feet which was good personal service, very unlike internet shopping. I haven’t had them measured since childhood.
I am very impressed with the good sizes offered by Clarkes and the flexibleness of the soles. I am confident that both pairs will last me a long time and make me feel secure and suitably dressed.
Thank you Clarkes! Much better than m and s for quality product and customer service!
Thanks!
May 1, 2024
Unprompted review
Great service!
Great service!
Madison was very helpful, friendly, patient and professional in the Caterham branch.
Excellent service!
Highly recommend to visit this branch.
April 21, 2024
Unprompted review
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