Clarks - Wolverhampton Reviews 285

TrustScore 5 out of 5

4.9

29 Dudley Street, WV1 3ER Wolverhampton, West Midlands, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Wanted to buy my daughter some new school shoes Great customer service, just didn’t have the size we needed so will have to order online

Rated 5 out of 5 stars

Emily was amazing in the summer. It was difficult finding a pair of shoes to fit my daughter as she was a half size. Emily didn't give up and was very happy and positive until we got the pair that f... See more

Rated 5 out of 5 stars

I had a great experience collecting my item from the Wolverhampton store, thanks to Tina. She was really friendly and polite, making the whole process quick and easy. She also suggested some real... See more


Company details

  1. Shoe Store
  2. Boot Store
  3. Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • 29 Dudley Street, WV1 3ER, Wolverhampton, West Midlands, United Kingdom

  • 01902713654

4.9

Excellent

TrustScore 5 out of 5

285 reviews

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Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Tas was very helpful with sizing and…

Tas was very helpful with sizing and trying-on, and to save me taking shoes from the Wolverhampton branch (visiting family and my home town) back down to London; she recommended I could have them delivered from the online store. All of this whilst she was dealing with a difficult customer too! Thank you, guys :)

July 5, 2025
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Rated 5 out of 5 stars

Elly worked her magic with my 2 year…

Elly worked her magic with my 2 year old to make the fitting process an enjoyable one (which is nothing short of a miracle with a headstrong toddler). She took time and care and went above an beyond to find us appropriate shoes for his needs whilst sourcing the most affordable option. Thank you Elly!

September 12, 2025
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Rated 5 out of 5 stars

Great service by Cassius

We were assisted by a lovely young man called Cassius at the Wolverhampton branch and he was absolutely brilliant with my twin girls. The twins changed their minds about their school shoes and sizes multiple times and he was so patient and accommodating. He complied with their requests with a genuine smile, he never looked impatient or exasperated. He helped them pick the perfect fit and made recommendations on aftercare products. The girls love their new Clarks shoes. I would recommend them to any parent.

August 31, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly and knowledgeable

Tas was friendly and knowledgeable. She measured my son’s feet professionally and quickly.

Good range of shoes in the store. We did not feel rushed at any point.

A really positive experience. Thank you!

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

Thanks to Tina at Clarks Wolverhampton

Thanks to Tina at Clarks Wolverhampton. We had my toddler’s feet measured and bought some new shoes. Tina was so helpful and lovely with my little girl. Really pleased with our experience and purchase. Thank you Tina!

September 6, 2025
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Rated 5 out of 5 stars

Thank you Sami!

A huge thank you to Sami for exceptional customer service whilst fitting school shoes for my son who wears insoles. Sami used her experience and knowledge which helped guide me to make the correct decision on the type of shoe and fit for my son. Thank you Sami!

August 29, 2025
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Rated 5 out of 5 stars

Excellent experience in Wolves store

We were served by Raj in the Wolverhampton store. She was the most helpful shop assistant I've been served by for a long time. She helped my son find the perfect school shoes. Even my son said afterwards "she was really helpful"!

August 31, 2025
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Rated 5 out of 5 stars

Stress free shopping!

Tina at the Wolverhampton store was amazing, she made what is usually a stressful experience stress free - a minor miracle with an autistic child! She was patient, understanding and seemed completely unphased as our 7 year old decided to test the durability of Clarkes shoes by dancing his way up and down the shop! In and out with a pair of shoes and trainers with no fuss or meltdowns - an absolute, but welcome rarity for us!

August 27, 2025
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Rated 5 out of 5 stars

so nice!!

Was so nice and helpful!!! Will definitely be coming back. Maja’s service was amazing!!

September 1, 2025
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Rated 5 out of 5 stars

I felt valued and I enjoyed the…

I felt valued and I enjoyed the efficiency as the service was so smooth. I got a ticket as I walked in and went upstairs where I found Jeff waiting for me. He was very polite and demonstrated his knowledge at the job. He was helpful and got me what I needed and reassured me that I could bring the pair back within 28 days if they were not the right size. Thank you for a wonderful service Team Wolverhampton branch

August 31, 2025
Unprompted review

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