Clarks - Wolverhampton Reviews 285

TrustScore 5 out of 5

4.9

29 Dudley Street, WV1 3ER Wolverhampton, West Midlands, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Wanted to buy my daughter some new school shoes Great customer service, just didn’t have the size we needed so will have to order online

Rated 5 out of 5 stars

Emily was amazing in the summer. It was difficult finding a pair of shoes to fit my daughter as she was a half size. Emily didn't give up and was very happy and positive until we got the pair that f... See more

Rated 5 out of 5 stars

I had a great experience collecting my item from the Wolverhampton store, thanks to Tina. She was really friendly and polite, making the whole process quick and easy. She also suggested some real... See more


Company details

  1. Shoe Store
  2. Boot Store
  3. Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • 29 Dudley Street, WV1 3ER, Wolverhampton, West Midlands, United Kingdom

  • 01902713654

4.9

Excellent

TrustScore 5 out of 5

285 reviews

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Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Excellent service at Wolverhampton

Visited the Wolverhampton store and was served by Josh. I asked to get my feet measured as I was struggling to get comfortable shoes and Josh was so friendly and polite. He made the trip into Clark’s during a busy period with school fittings a really enjoyable experience. I would definitely visit the store again. Thanks Josh!

August 29, 2025
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Rated 5 out of 5 stars

Friendly experience for my son to get…

Friendly experience for my son to get shoes for school. We came early for our appointment but was seen to sooner. We were served by Joshua BP who was friendly and patient with my son to help decide. Fortunately he didn’t overwhelm us with too much choice it made the process smooth and quick.

August 27, 2025
Unprompted review
Rated 5 out of 5 stars

Clark’s Wolverhampton

I went to Clark’s Wolverhampton today, I was seen by a lovely and super helpful
Staff member. Nothing was too much trouble and he was friendly and made me feel welcome. Thank you for all your help Joshua B.

August 27, 2025
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Rated 5 out of 5 stars

Good customer service

I visited the Wolverhampton store to shop school shoes for my kids, Debbie attended to us, she was very patient with us, knowing how kids can be a handful. I definitely recommend.

August 25, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great service in the Wolverhampton store from the lovely assistant Samiha who was super friendly and attentive in helping us choose the school shoes.

August 24, 2025
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Rated 5 out of 5 stars

School shoes fitting

We were seen by Cassius who was friendly, attentive and patient as I had 2 daughters being fitted for school shoes.

When measuring he advised on sizes, due to the close proximity of the girls to the next size up and he gave suggestions on how to improve the fit.

Overall positive experience.

August 23, 2025
Unprompted review
Rated 5 out of 5 stars

Great service.

Cassius in the Wolverhampton store was extremely helpful in sizing our boy correctly for his school shoes.

Good quality products from Clarks as always, and personal service whilst choosing products to ensure the correct fit.

Upsell at the tills, but for relevant and useful shoe care products

August 24, 2025
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Rated 5 out of 5 stars

Great service

Josh was very helpful and friendly. He measured my daughter's feet and helped find the best shoes for her. He's very good at his job. Great quality shoes too.

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

Emily has been amazing with helping me…

Emily has been amazing with helping me with 3,children under 7 sizing up feet shoe sizes and helping keep 3 small children interested to purchase school shoes! Her patience, attitude and support to find the perfect shoes has been really appreciated and exemplary! Thank you so much I very much recommend anyone to Emily she’s made my experience a very enjoyable one
Take care and many thanks x

August 21, 2025
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Rated 5 out of 5 stars

Wolverhampton store

We went to the Wolverhampton shop to get school shoes, we were served by Tina. She was brilliant with the kids and very informative thank you for a good stress free experience.

August 14, 2025
Unprompted review
Rated 5 out of 5 stars

Cassius

Classics was very helpful. His customers service went way beyond what you would expect. He had a good knowledge of the shoes that they offer.

August 20, 2025
Unprompted review

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