Clarks Reviews 

Very professional and knowledgeable service from Charlotte in Alton today. Thank you!.

I visited Clark’s in Nuneaton today with my three lively grandsons and received excellent customer service from Chloe. She chatted to my boys and put them at their ease whilst going the extra mile to find shoes they liked and that fitted perfectly. All three boys tried on several different sizes to ensure they were a comfortable fit and to give me peace of mind. Great job, thank you, Chloe, I’ll ask for you the next time we visit Clark’s!

Visited Clarks in Blackburn for school shoes. Daanish was super helpful with measuring and ordering when what we wanted wasn’t in stock. Thank you ☺️

Helen was a great trainer fitter today. Spoke clearly to our child and brought out many styles for her to choose.

⭐⭐⭐⭐⭐

I absolutely love my new burgundy suede loafers from Clarks! They are beautifully made, stylish, and incredibly comfortable. A special thank you to Anam for her kind and helpful assistance in choosing the perfect pair. Excellent service and a wonderful shopping experience! Highly recommended! ❤️

Liverpool Church street Clarks store was amazing. Gracie was fantastic and had amazing customer service. Thank you!

Lily was amazing today in the Bath store, she was so good with my daughter 😊 she was very friendly and welcoming.

Talisha was great--friendly, patient, knowledgeable, helpful without being pushy! And the shoes were good as well!

Helped by Ellen in a very busy shop this morning. Very positive experience and didn’t feel rushed at all. We are very happy with our purchase

Visited Clark’s Trafford centre today for school shoes and received outstanding service from Alisha! Super friendly and helpful from start to finish. Thank you 🤩

Luke at the Trafford centre branch was absolutely amazing!! An asset to the company

School shoes Served by Sam G at middlebrook, nothing was too much trouble. Service with a smile and lots of options offered even though my daughter has very wide feet. We managed to find a suitable pair of shoes.

Excellent service thank you!

Ali made the experience very easy, he took time to try as many pairs of shoes as needed for ours boys despite the store being busy with back to school shopping. Very informative and kind

Marine- grafton street. Unbelievable service! Went in today with my partner to get shoes ended up leaving with two beautiful pairs. Had such a lovely talk with Marine, she was sincerely helpful and made the whole experience feel personal and welcoming. 💗

Izzy at the Grimsby store was so helpful yet not overwhelming. Friendly, efficient and knowledgeable! An overall easy experience!

Hunaira P served me and my very nervous foster boy . She was patient , spent time relaxing and calming the boy (age 11).
She was informative and professional

I had such a lovely experience at Clarks thanks to Maja! She was incredibly helpful, friendly and patient when helping me find the right shoes. She took the time to make sure I was happy with my choice and made the whole experience so easy and enjoyable. Excellent customer service — thank you, Maja!

Great experience today in Clarks with Seb. He measured my daughter’s feet and checked the sizing was correct before building my order and arranging a home delivery. Many thanks.

The customer services department at Clarks are completely incompetent. They have absolutely no interest in helping a customer that has a problem, they just simply refuse to help.
Disgraceful service from Clarks and their couriers.
They have lost my custom permanently. I will be contacting my bank to request a chargeback for the goods that have been lost.
Shame on you Clarks, you used to be a reputable trustworthy company, but you definitely aren't anymore.