Clarojewels Reviews 

137
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great experience. Bought a ring which was lovely. I needed to exchange for a bigger size and it was so quick and easy. Highly recommended!

Rated 5 out of 5 stars

Ordered ring from Claro Jewels. Arrived in good time but too small. Returned ring with instructions for next size up. Had opportunity to get finger properly measured and e-mailed Claro Jewels to up si... See more

Rated 5 out of 5 stars

I ordered a ring i had my eye on for a while & was probably going to send it back as most jewellery doesn't look the same as the pictures. Well it came & omg its huge, its stunning & extremely good qu... See more

Rated 5 out of 5 stars

Never ever had a problem with this wonderful company all there jewelry is amazing beautifully fits I ordered 3 rings yesterday and all was delivered today. Excellent customer service even offered a d... See more

Company details

  1. Jeweler

Written by the company

High quality fine jewellery. Timeless pieces to last a lifetime. Same day dispatch and next day delivery.


Contact info

4.8

Excellent

TrustScore 5 out of 5

137 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(137)

12 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant company

Lovely jewellery loved all my items I’ve had 4 rings and a necklace next day delivery would definitely recommend this company excellent customer service

February 22, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

I have purchased from Claro Jewels a…

I have purchased from Claro Jewels a number of times and always receive excellent service from them! Their jewellery is beautiful, comes beautifully packaged and is sold at a good price and therefore good value for money. There customer service is excellent, overall, a great place to buy your jewellery!

February 13, 2025
Unprompted review
Rated 5 out of 5 stars

Bridal set


Bridal set
Absolutely stunning for the price. My original bridal set needs repairing, so I bought this set to wear until it's returned. But I'm so happy with this set that I will wear this set for work etc and keep my original set for best. Great quality, looks fantastic on, had lots of people commenting on how nice they are. Very happy with my purchase, highly recommend.

December 22, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

I’ve only good things to say about this…

I’ve only good things to say about this company I have purchased several pieces all beautiful but Xmas I bought a emerald necklace and ring set it was absolutely perfect for my granddaughter and she loved it as a gift for her 21st and Xmas the ring I ordered was wrong size I emailed Andy and he sorted it got me another ring in time for her special days the customer service is great but the pieces of jewellery are amazing I love everything I’ve purchased as does my granddaughter thank you everybody at Claro for everything.

December 20, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing company!

The quality of the jewellery for the price is amazing! Beautiful pieces everyone compliments thinks it's a more expensive piece! I will continue to buy not just because of the quality but, the customer service. I had an issue with one order I put the wrong size in when ordering. One email later and they couldn't be more helpful even offered me a replacement piece and that they'd cover the cost! I declined as I wanted the piece I'd ordered to match my partner (mum & dad rings). Amazing company who really values their customers!

January 8, 2025
Unprompted review
Rated 5 out of 5 stars

Beautifully Made Jewellery

It's so nice not to be pressured into buying something that's completely wrong for you, that's why I've I keep coming back to Claro Jewels and am happy to recommend it to anyone and everyone.
All the Jewellery I've received as been well made and the Stones have been an astounding clarity.
I've received nothing but compliments

January 2, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Beautiful quality, excellent service

The ring arrived next day and looked beautiful, exactly as pictured, and of great quality.
The customer service has been unparalleled. I ended up with a larger ring than intended through my own fault and even though it was past the return date, they accepted to exchange my ring for the correct size. I’m super grateful and I recommend them to anyone looking to buy jewellery.

December 2, 2024
Unprompted review
Rated 5 out of 5 stars

I received my second delivery of my…

I received my second delivery of a ring.
It was more than I was expecting the quality and workmanship was second to nun. Also the design is a unique piece not seen in the high street jewellery shops. Will be placing my third delivery in the new year. Highly recommended. Not yo be disappointed. Try and see for themselves.

December 11, 2024
Unprompted review
Rated 5 out of 5 stars

Even better than expected


I've always wanted an emerald and diamond ring but sadly what I want and what I can afford is two different things. But love this ring it looks even better than one the web. Very pleased with purchase.

November 29, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

I recommend this company 100%

I recommend this company 100%. I have already bought 2 rings which are very beautiful. I am very pleased with their purchase. I will definitely come back to buy more jewelry, because the price, appearance and especially the quality are eye-catching. Thank you

November 21, 2024
Unprompted review
Rated 2 out of 5 stars

I had purchased earrings from Claro…

I had purchased earrings from Claro jewels in fact I had purchased a couple of pair of earrings…and the ones I had just over the year it had as I thought fell out of my ear but when I tried to put it in I noticed the clip from the earring had snapped off (they were expensive earrings) I emailed Claro jewels and they told me to send it back ..which I did I paid £8 for a recorded delivery when they received the earring they said it can’t be repaired and it was out of warranty it was a month over the year ..I knew they wouldn’t except liability they offered to pay me £70 for the earring but what use is one earring so I refused so they returned my earring still snapped and no better off ..I thought Claro jewels would have tried to work something out but the didn’t so I have one snapped earring and one whole one ….and I’m really disappointed in this shop..

November 27, 2024
Unprompted review
Clarojewels logo

Reply from Clarojewels

Thank you for sharing your experience. We’re truly sorry to hear about the issue with your earrings and understand your frustration. While our warranty policy is in place to guide such cases, we regret that our resolution didn’t meet your expectations.

We’d love to revisit this matter to explore other options and make things right. Please reach out to us and we’ll do our best to assist you further.

Thank you for your feedback—it helps us improve.

Warm regards

Rated 5 out of 5 stars

Beautiful trio set wedding rings

Beautiful trio set wedding rings, absolutely beautiful, getting lots compliments.
Delivery was prompt, 2 days and excellent value for money. Lovely gifts for friends with these lower budget rings. Wonderful company, would highly recommend.

September 12, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Rings

Excellent product and service rings are beautiful will buy from again

September 10, 2024
Unprompted review
Rated 5 out of 5 stars

I have just received a wonderful ring…

I have just received a wonderful ring from this fantastic jewellers, I have to say the experience has been amazing from begining to end just faultless! The customer service is fantastic , posted to me same day and the Actual Ring Well, Im just over the moon , its fabulous and looks better than my £6000 engagement ring thats in for repair! ! Superb quality , so sparkly and I truly couldnt have asked for more , So much so , Iv ordered a second one yesturday for a spare I love It that much. Well done for being an outstanding company , with fantastic customer service . Im so glad I found you I will be ordering again ASAP 💖💖💖💖💖

September 5, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing customer service.

I initially left a negative review because the earrings I received had a faulty catch however the customer service team reached out and were so apologetic and professional.
They offered to resolve the issue quickly and I’m very impressed with the service. The earrings themselves are very pretty and I would recommend Claro Jewels.

August 25, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look