Classic Industries Reviews 46,675

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 4,109 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the quality of the products, noting that items fit perfectly and are often superior to original parts. Many consumers highlight the excellent delivery service, emphasizing fast shipping, careful packaging, and timely notifications regarding order status and back orders. People also appreciate the helpful and knowledgeable staff, as well as the ease of the ordering process. However, some customers also noted issues with their orders, including missing or incorrect parts, and occasional problems with product functionality after installation. A few other people also felt that some prices were excessively high, and there were instances where shipping costs were considered expensive for the speed of delivery.

What people talk about most

Product

Customers had positive experiences with product quality and selection. Many reviewers praise the good quality... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the excellent quality of parts, noting... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast shipping, with some... See more

Order

Reviewers mention ambiguous feedback about order. Many customers praise the ease of ordering, quick delivery,... See more

Price

Users describe ambiguous interactions with price. Many customers appreciate the good and reasonable prices... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The order, delivery, and product itself is great. Five stars. The included instructions are not very detailed and none of the connections for the products purchased together worked with each other. Th... See more

Company replied

Rated 4 out of 5 stars

People are super friendly and knowledgeable about the products, but it takes too long to get somebody to answer the phone sometimes. I Realize it is a large company and lots of people call in so this... See more

Company replied

Rated 5 out of 5 stars

When I build cars for customers, friends, or myself and have to get on the phone, coordinate the build purchase order, shuffle cars, wait, inevitably have a few returns, deal with shipping issues, and... See more

Company replied

Rated 5 out of 5 stars

Purchased vehicle carpet. The installer mentioned that it was a very nice grade of carpet and had plenty of extra material so he didn’t have to fight with it to install it. My interior guy is going to... See more

Company replied


Company details

  1. #36 of 76 best companies in Auto Parts Store

About Classic Industries

Written by the company

At Classic Industries, we are dedicated to providing top-tier restoration and performance parts for a wide range of classic cars and trucks. Our extensive inventory caters to enthusiasts and professionals alike, offering the highest quality components for iconic American muscle cars and trucks, including Camaros, Firebirds, Mustangs, C10s, Blazers, Chargers, Challengers, Barracudas, Novas, Impalas, F100s, F150s, Buick Regals, Bel Airs, Corvettes, and many more.

With a passion for excellence and a commitment to customer satisfaction, Classic Industries is your go-to source for the parts you need to restore and customize your classic ride. From authentic restoration parts to performance and restyling upgrades, our products are sure to be what you need to get the job done right.

Our knowledgeable team of experts is always ready to assist you in finding the right parts for your project, ensuring the best possible results. Whether you're bringing a beloved classic back to life or upgrading your muscle car to new heights of performance, Classic Industries is here to help bring your vision to reality.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

47K reviews

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Rated 5 out of 5 stars

My order arrived sooner than expected…

My order arrived sooner than expected and was complete. Great job.

April 23, 2026
Classic Industries logo

Reply from Classic Industries

Hello Mark,

We're so glad your order arrived quickly and was complete! Thank you for sharing your positive experience.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

The components supplied are elements…

The components supplied are elements for a custom interior lighting design, better than what Pontiac built into my '65 Grand Prix. Since the roof interior sheet metal was shared with the Olds Starfire, my plan is to have illuminated sail panels in the "C" pillars and underdash lighting, so the headliner is clean of lighting openings. The trunk paint will complete that compartment.

May 12, 2026
Classic Industries logo

Reply from Classic Industries

Hello Bradley,

We're so glad to hear that our components are helping you achieve your custom interior lighting design for your '65 Grand Prix! We appreciate you sharing your creative vision with us.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

Awesome customer service

Awesome customer service. Very professional.

April 22, 2026
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Reply from Classic Industries

Hello Matt,

We're delighted you had such a positive experience with our service. Thank you!

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 1 out of 5 stars

I never received my package

I never received my package nor did I recieve a refund. I was told I didnt have a valid address even though I know it's valid. After the fact I never received a solution through email or anything. I'd like to have the part sent to a different address if possible

April 23, 2026
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Reply from Classic Industries

Hello Dillion,

We are sorry to hear about the trouble with your package and the lack of resolution. We are actively looking into this delivery issue and will reach out to you directly to find a solution. In our system notes the following is documented: "Rcvd customers order RTS REASON NO MAIL RECEPTACLE"

I have escalated this issue internally and will provide a resolution very soon. Thank you for your patience.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

Purchased vehicle carpet

Purchased vehicle carpet. The installer mentioned that it was a very nice grade of carpet and had plenty of extra material so he didn’t have to fight with it to install it. My interior guy is going to recommend that future customers order from here.

April 22, 2026
Classic Industries logo

Reply from Classic Industries

Hello Michael,

We are so glad to hear that the carpet met your expectations and that the installer found it to be of excellent quality with ample material. We appreciate your kind words and the recommendation from your interior guy!

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

I have had a great experience with…

I have had a great experience with Classic Industries. They always have what I need in stock and a good price.

April 22, 2026
Classic Industries logo

Reply from Classic Industries

Hello Sandra,

We're delighted to hear you consistently find what you need in stock at a great price. We appreciate your positive feedback!

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

Your staff is always knowledgeable and…

Your staff is always knowledgeable and helpful. I don’t think I’ve asked any stupid questions in a while but if I ever have one I know I can call and get answers!

April 22, 2026
Classic Industries logo

Reply from Classic Industries

Hello Jay,

We're so glad to hear our staff provides knowledgeable and helpful assistance. We are always here to answer any questions you may have! Thank you for your kind words.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

Classic industries is a well known…

Classic industries is a well known company in the restoration industry. My experience with the company has been phenomenal.

April 22, 2026
Classic Industries logo

Reply from Classic Industries

Hello Felix,

We're thrilled to hear about your phenomenal experience with us! We appreciate your kind words and thank you for your positive feedback.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

What I needed.The item was exactly what I needed

The item was exactly what I needed. Easy to install.

April 22, 2026
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Reply from Classic Industries

Hello Gerardo,

We're so pleased the item met your needs and was easy to install. Thank you for your feedback!

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

Timeline and quality

April 21, 2026
Classic Industries logo

Reply from Classic Industries

Hello Larry,

Thank you for your feedback and for your business!

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

Ordering was very quick easily

Ordering was very quick easily

April 21, 2026
Classic Industries logo

Reply from Classic Industries

Hello Randall,

We are happy to hear your ordering was quick and easy. We appreciate your feedback.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 2 out of 5 stars

YOUR ADD SAID FREE SHIPPING I WAS…

YOUR ADD SAID FREE SHIPPING I WAS CHARHED 25.00 FOR A 1LB BOX WEIGHING LESS THAN 1LB .WHEN I CALLED TO QUESTION I WAS PUT ON HOLD FOR 5MIN .I HUNG UP.
I WILL CONCEDER OTHER OPTION BEFOR ORDING AGAIN

April 22, 2026
Classic Industries logo

Reply from Classic Industries

Hello Bill,

We sincerely regret any confusion regarding shipping charges and the hold time you experienced. Our free ground shipping promotions always offer that promo, when customers meet or exceed a minimum order amount and also enter the promo code. As an example, customers can currently qualify for free ground shipping, for ground shipped items, if they order more than $299 worth of items (5/20/2026). Your order dated 4/17/2026 didn't meet the order amount threshold to qualify for free ground shipping.

I have escalated this issue internally and will provide a resolution very soon. Thank you for your patience.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

Great service

Been looking for visors for my 2002 Trans Am for quite some time. Classic Industries finally got them in and I could not believe the quality. They are as good as factory. Shipping was a little pricy, but they shipped really fast.

April 21, 2026
Classic Industries logo

Reply from Classic Industries

Hello Reid,

We are so happy to hear you found the perfect visors for your Trans Am and are pleased with their quality! We appreciate your feedback regarding shipping speed and cost.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

Good product

Good product, good price.

April 22, 2026
Classic Industries logo

Reply from Classic Industries

Hello Charles,

We appreciate your positive feedback. We are glad you enjoyed our product and its value.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

Good hard to found parts and good…

Good hard to found parts and good service

April 22, 2026
Classic Industries logo

Reply from Classic Industries

Hello Marcel,

We appreciate your kind words and are happy to hear you received good service.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 1 out of 5 stars

the delivery time was assinine!!

the delivery time was assinine!!. really, six days to deliver a small package from Huntington Beach to la mesa ( right outside of San Diego) probably go elsewhere next time!!!.

April 21, 2026
Classic Industries logo

Reply from Classic Industries

Hello James,

We appreciate you sharing your experience. We’re sorry to hear that you were disappointed with the shipping timeliness of your order. We are currently working on implementing new technologies that will more dynamically calculate the time and cost of shipping and also provide additional shipping options. This order did ship within 24 hours. Unfortunately, we have little control over the carriers once the order leaves the building.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 3 out of 5 stars

Shipping takes to long

Shipping takes to long

April 21, 2026
Classic Industries logo

Reply from Classic Industries

Hello Mark,

We appreciate your feedback. We are currently working on implementing new technologies that will more dynamically calculate the time and cost of shipping and also provide additional shipping options. Thank you for your business.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

You guys always do a great job.

You guys always do a great job.
The catalog makes it easy to pick out and order items.
Support is great! I just received a product that was not what I expected and the return process was easy with your peoples help,

April 21, 2026
Classic Industries logo

Reply from Classic Industries

Hello Gary,

We're so glad to hear you consistently have a great experience with us! We appreciate your kind words about our catalog and the ease of our return process. Thank you for your positive feedback!

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

Great selection of parts

I was pleased at the quality and selection of parts that I needed. They fit my car perfectly. I had to call customer service regarding a return and the representatives were great to work with.

April 21, 2026
Classic Industries logo

Reply from Classic Industries

Hello Tim,

We're so pleased to hear you found the quality and selection of parts excellent and that they fit your car perfectly. We appreciate your kind words about our customer service team!

Sincerely,

Robert Simpson
Customer Care Specialist

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