Classic Industries Reviews 46,622

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 4,109 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the quality of the products, noting that items fit perfectly and are often superior to original parts. Many consumers highlight the excellent delivery service, emphasizing fast shipping, careful packaging, and timely notifications regarding order status and back orders. People also appreciate the helpful and knowledgeable staff, as well as the ease of the ordering process. However, some customers also noted issues with their orders, including missing or incorrect parts, and occasional problems with product functionality after installation. A few other people also felt that some prices were excessively high, and there were instances where shipping costs were considered expensive for the speed of delivery.

What people talk about most

Product

Customers had positive experiences with product quality and selection. Many reviewers praise the good quality... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the excellent quality of parts, noting... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast shipping, with some... See more

Order

Reviewers mention ambiguous feedback about order. Many customers praise the ease of ordering, quick delivery,... See more

Price

Users describe ambiguous interactions with price. Many customers appreciate the good and reasonable prices... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The order, delivery, and product itself is great. Five stars. The included instructions are not very detailed and none of the connections for the products purchased together worked with each other. Th... See more

Company replied

Rated 4 out of 5 stars

People are super friendly and knowledgeable about the products, but it takes too long to get somebody to answer the phone sometimes. I Realize it is a large company and lots of people call in so this... See more

Company replied

Rated 5 out of 5 stars

When I build cars for customers, friends, or myself and have to get on the phone, coordinate the build purchase order, shuffle cars, wait, inevitably have a few returns, deal with shipping issues, and... See more

Company replied

Rated 5 out of 5 stars

Purchased vehicle carpet. The installer mentioned that it was a very nice grade of carpet and had plenty of extra material so he didn’t have to fight with it to install it. My interior guy is going to... See more

Company replied


Company details

  1. #38 of 76 best companies in Auto Parts Store

About Classic Industries

Written by the company

At Classic Industries, we are dedicated to providing top-tier restoration and performance parts for a wide range of classic cars and trucks. Our extensive inventory caters to enthusiasts and professionals alike, offering the highest quality components for iconic American muscle cars and trucks, including Camaros, Firebirds, Mustangs, C10s, Blazers, Chargers, Challengers, Barracudas, Novas, Impalas, F100s, F150s, Buick Regals, Bel Airs, Corvettes, and many more.

With a passion for excellence and a commitment to customer satisfaction, Classic Industries is your go-to source for the parts you need to restore and customize your classic ride. From authentic restoration parts to performance and restyling upgrades, our products are sure to be what you need to get the job done right.

Our knowledgeable team of experts is always ready to assist you in finding the right parts for your project, ensuring the best possible results. Whether you're bringing a beloved classic back to life or upgrading your muscle car to new heights of performance, Classic Industries is here to help bring your vision to reality.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

47K reviews

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Rated 3 out of 5 stars

Crooked Stitching on seat cover

The seat covers I received were inconsistent. One seat looks fine but the other seat has very crooked horizontal stitching. The new foam I ordered has thumb sized exposed air pockets in a couple places. Not sure why this made it through quality inspection. It looks like a divot with the cover on.

May 1, 2026
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Reply from Classic Industries

Hello Vance,

We appreciate you bringing these inconsistencies to our attention. We are concerned to hear about the crooked stitching and the exposed air pockets in the foam.

I have escalated this issue internally and will provide a resolution very soon. Thank you for your patience.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

If you have a problem they’ll work with…

If you have a problem they’ll work with you not like some of the other stores. I have had multiple orders and all have been correct and fast shipping.

April 17, 2026
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Reply from Classic Industries

Hello Steve,

We truly appreciate your wonderful feedback! We are so pleased to hear that our team has been helpful and that your orders have been consistently correct with fast shipping.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 3 out of 5 stars

I would like the colors to be more…

I would like the colors to be more accurate. Companies need to get a standard on color match. The quality is good but color match sucks when buying new from different distributors. Had to buy paint to make things match. A extra expense and time to me that shouldn't be necessary.

April 17, 2026
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Reply from Classic Industries

Hello Justin,

We appreciate your feedback regarding the color consistency. We understand how frustrating it is when colors don't match across different distributors, leading to extra time and expense. We've been dealing with this issue for over 50 years, so we definitely feel your pain. It's our challenge too, as I'm sure you can well imagine.

Thank you for your business. We hope to earn your business in the future. If there's anything else we can help you with, please don't hesitate to contact us directly. You can reach us at reviews@classicindustries.com or 800-854-1280 during regular business hours.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

I liked that the antenna

I liked that the antenna looked like the original from a 1956 Chevy. I am putting original parts back on my 1956 Chevy so it will look original.

April 17, 2026
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Reply from Classic Industries

Hello Charles,

We are so glad our antenna met your expectations for your 1956 Chevy restoration. We appreciate your positive feedback!

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 2 out of 5 stars

very poor quailty parts

very poor quailty parts, it could be unusable garbage or an item that needs to be modified for fitment.

April 15, 2026
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Reply from Classic Industries

Hello Matt,

We appreciate you sharing your experience. We are sorry the parts did not meet your expectations. If you would like assistance with any part(s) in particular, please feel free to contact customer service at 800.854.1280, and we'll be happy to help you.

Thank you for doing business with us since March of 2011. We appreciate your patronage.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

I have a great experience great customer service.when I order…

I have a great experience when I order something from you. I always receive my package really fast which is awesome.

April 16, 2026
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Reply from Classic Industries

Hello Christopher,

We're so happy to hear you have a great experience and consistently receive your packages quickly! We appreciate your positive feedback.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 1 out of 5 stars

Your shipping prices are too high

Your shipping prices are too high. You have taxes going to California and not to where the state I’m from why

April 16, 2026
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Reply from Classic Industries

Hello Lloyd,

We appreciate your feedback regarding shipping costs and taxes. We are always working to improve our services. By copying and pasting this link into your address bar, you'll see that we charge the sales tax based upon the ship to address: https://help.classicindustries.com/en/pay-sales-tax. There is also a link at the bottom of the document that shows what your sales tax is for your state.

I have escalated a shipping charge issue with your most recent order (4/14/26) and will provide a resolution very soon. Thank you for your patience.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

Great selection and good pricing.

Great selection and good pricing.
Delivery is VERY slow - I am on the East Coast and it takes a week at the least.....

April 16, 2026
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Reply from Classic Industries

Hello Michael,

We appreciate your feedback regarding our selection and pricing. We understand your concern about the delivery time to the East Coast. Ground shipping does take its time.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 1 out of 5 stars

I no longer deal with this company

I no longer deal with this company. You sent defective parts and although the 1 year expired the company did nothing to help. After sending thousands of dollars the phone operator made me feel like my business did not mean anything. So I will take it somewhere else.

January 31, 2026
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Reply from Classic Industries

Hello Mike,

We are truly sorry to hear about your frustrating experience with the defective parts and the subsequent interaction. I have escalated this issue internally and will provide a resolution very soon. Thank you for your patience.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

great service

great service, quick delivery

April 13, 2026
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Reply from Classic Industries

Hello Jay,

We appreciate your positive feedback! We're glad you experienced great service and quick delivery.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

fast shipping

April 15, 2026
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Reply from Classic Industries

Hello Richard,

We appreciate your feedback about our fast shipping. Thanks for your business!

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

Always a great experience shopping…

Always a great experience shopping through Classic Industries, I have been using them for years, However I have not received sale emails for some time.

April 15, 2026
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Reply from Classic Industries

Hello John,

We're so glad to hear you've consistently had great shopping experiences with us over the years! We appreciate your feedback regarding the sale emails and will look into that for you.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 1 out of 5 stars

I’ve been waiting for a month for my…

I’ve been waiting for a month for my headlight kit and there’s zero communication from your side explaining anything.

April 16, 2026
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Reply from Classic Industries

Hello Christopher,

We're sorry about the delay you're experiencing with a backorder. Although we do our best to prevent this, sometimes our suppliers take longer than expected to fill our orders. We apologize for any inconvenience the delay is causing you.

From reviewing our system notes, I see that you ordered a headlight conversion kit. That kit consists of 18 items, 16 of which are in stock. The two items that are on backorder have an ETA of 6/23/2026.

We appreciate your business and hope we can earn your business in the future. If there's anything else we can help you with, please don't hesitate to contact us directly. You can reach us at reviews@classicindustries.com or 800-854-1280 during regular business hours.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

Great place for parts

Great place for parts. When you are working on a 50 year old hot rod you want your parts ti fit and look original.

March 16, 2026
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Reply from Classic Industries

Hello Greggory,

We're so glad to hear our parts met your expectations for your classic hot rod. We appreciate your kind words!

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 1 out of 5 stars

The company is great but the product I…

The company is great but the product I had to grind some of the oil pump off it was hitting one of the rods in the motor and the gaskets they sent with the oil pan would not fit they were too thick but they were of good quality

April 15, 2026
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Reply from Classic Industries

Hello Jimmie,

We appreciate your feedback regarding the product. We are sorry to hear about the issues you experienced with the oil pump and gaskets. As you may be aware, when you're building an engine, some internal items need to be machined to obtain the proper clearances and tolerances. Several years ago, I had to obtain several oil pans for a stroker engine that was being built by a professional racing engine shop. Even with the oil pan that was sourced to be the best fit, some machining took place.

We appreciate your business and hope we can earn your business in the future. If there's anything else we can help you with, please don't hesitate to contact us directly. You can reach us at reviews@classicindustries.com or 800-854-1280 during regular business hours.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

They are spot on with customer service period

They are spot on with customer service getting the parts picked and then shipping them I've gotten my parts by the weekend and have been busy ever since 4/14/2026 to present please give my cu do's to all that are involved with making this happen THANK YOU

April 14, 2026
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Reply from Classic Industries

Hello Leo,

We are so glad to hear that our customer service and shipping met your expectations. We will certainly pass along your kind words to the team involved. Thank you for your wonderful feedback!

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 4 out of 5 stars

You always have the parts I am looking…

You always have the parts I am looking for.

April 15, 2026
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Reply from Classic Industries

Hello Eric,

We're glad we consistently have what you need. Thank you for your kind words!

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

the transaction was easy and the part…

the transaction was easy and the part description was spot on.

April 15, 2026
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Reply from Classic Industries

Hello Dana,

We are so pleased to hear your transaction was easy and the part description accurate. Thank you for your feedback!

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

Excellent choice of parts and pretty…

Excellent choice of parts and pretty good time for shipping.

April 15, 2026
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Reply from Classic Industries

Hello Pete,

We appreciate your positive feedback! We're happy you found an excellent choice of parts and experienced pretty good shipping times. Thank you!

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

Dome lens for 85 Camaro

The part in stock reasonable price and the staff was very helpful and courteous God bless

April 15, 2026
Classic Industries logo

Reply from Classic Industries

Hello Brad,

We're happy to hear that the part was in stock at a reasonable price and that our staff was helpful and courteous. We appreciate your positive feedback!

Sincerely,

Robert Simpson
Customer Care Specialist

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