One star is too much
One star is too much! They took full payment knowing they were going bust and have run off with my money. DO NOT BUT FROM JAMES BURLEY HE IS NOT TO BE TRUSTED!!!
August 24, 2026
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
2.8
Average
3 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Paid a fortune for blackouts and bug…
Paid a fortune for blackouts and bug screens- bug screen fell apart after a few months- asked James to come and resolve but been robbed off for weeks now and James hasn’t even had the decency to make contact despite multiple attempts - left no option but to try and prevent others from same experience!!
September 27, 2026
Unprompted review
Poor customer service
Don’t be fooled by all the other reviews
Worst company ever to have dealt with
Need to take a course on customer service skills
Ordered blinds on the 14 th of November to be told I would have them fitted in 2 weeks but still don’t have them !
Only received one phone call in 9 weeks after continuously calling them with no answer
Still have not spoken to them in person
Have had to chase for updates every week which were just false promises by email
Avoid them at all costs
January 15, 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.