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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, often highlighting the solid construction and beautiful designs that frequently exceed expectations and match online descriptions. Many people are particularly happy with the customer service, describing it as helpful, responsive, and efficient, guiding them through the process and addressing inquiries with care. However, some customers also noted issues with the delivery service. A few people experienced longer than expected shipping times, with some items taking several weeks or even months to arrive, occasionally without consistent tracking updates. There were also isolated instances where products arrived damaged, or with minor defects, and a small number of consumers felt that customer service responses regarding these issues were not always satisfactory.

What people talk about most

Product

Customers consistently note positive experiences with product quality and design. Many reviewers praise the... See more

Quality

Customers generally had positive experiences with product quality. Many reviewers praised items like dining... See more

Order

Users describe positive interactions with order. Many customers found the ordering process easy and... See more

Delivery service

People report ambiguous experiences with delivery service. Many customers praise fast shipping, with items... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers found the support staff to be... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered a writing desk from Clearhalo, and the quality exceeded my expectations. Unlike most competitors whose furniture is made of particle board these days, this Victorian-style desk is made of so... See more

Rated 5 out of 5 stars

ClearHalo offers a great range of modern home furniture at fair prices. The website is easy to navigate, product details are clear, and checkout is straightforward. Delivery was on time and the items... See more

Rated 5 out of 5 stars

I recently bought a dining table and matching lighting from Clearhalo, and I genuinely couldn’t be happier. Both pieces are absolutely stunning, really well made, and fit my space perfectly. They... See more

Rated 5 out of 5 stars

Some really nice products available, as per other reviews these items come from China so don’t expect your order to arrive as quick as uk supplier but the light I purchased was worth the wait. It... See more


Company details

  1. Furniture Store

Written by the company

Online store providing lighting and wall art.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

222 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Beautiful pieces and amazing service

I recently bought a dining table and matching lighting from Clearhalo, and I genuinely couldn’t be happier. Both pieces are absolutely stunning, really well made, and fit my space perfectly. They arrived in perfect condition thanks to the secure and safe packaging, and setting them up was super easy.

What really stood out for me was the customer service. Anna was amazing. She guided me through the whole process, answered all my questions with genuine care, and made the wait less stressful.

Clearhalo has honestly gone above and beyond my expectations, both in quality and service. I’ll definitely be shopping with them again

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent quality!

I ordered a writing desk from Clearhalo, and the quality exceeded my expectations. Unlike most competitors whose furniture is made of particle board these days, this Victorian-style desk is made of solid wood. Its smooth lines are perfect, and the color is just right. Five stars! I highly recommend this company and its products.

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

cute

cute
Such a cute, modern design floor lamp that fits perfectly over my couch for reading. It feels solidly made, and the light it gives off is lovely. A wonderful addition to my living room.

Now I’ve order matching table lamps for my bedroom looking forward to receiving them

Thank you ☺️

July 19, 2025
Rated 5 out of 5 stars

I highly recommend clearhalo.com for…

I highly recommend clearhalo.com for the range of furniture and lights having purchased a desk, an extra cabinet, and a dining table set . I especially appreciate the care and services that Anna provided for me. She went out of her way to help me, was patient, kind and knowledgeable.The furniture looks beautiful, feels sturdy and is reasonably priced and the service is incomparable. Now I have order a chandelier for our sitting area
I can't say enough good things about this company and their staff

Very well packaged and customer service is excellent

July 26, 2025
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Rated 4 out of 5 stars

Shipping POOR

I order an Item, Light, from them Jul 6. Yes 10 days processing and 20 days for delivery. So its Aug 6 and I still have no word where this item is. Everybody is saying great CS but you have to email them or call them in England and they can't tell me. All they give me is a tracking number to some Chinees shipping company that keeps showing no label created yet for the past 10 days now. I tried to cancel but they keep saying it has shipped and I would have to return it. Right now their Customer Service and Shipping SUCK. Maybe see by the end of Aug if at all.

OK 8/11 After posting this Clear Halo reach out to settle this by giving my money back and keeping the item. Shipping is still an issue. My item will not leave China until 8/13 on a ship. Possibly get by beginning of September.

August 6, 2025
Unprompted review
Rated 4 out of 5 stars

Very nice lights

I contacted clearhalo because I saw the light I wanted but one of them was the wrong color. They agreed to change the color to what I wanted with no upcharge. The lamps arrived yesterday and they are very beautiful. Couldn't be happier.

July 22, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company to deal with

Excellent company to deal with. The lights I ordered were packed exceptionally well and arrived in first class condition. Very pleased with product and service I would highly recommend.

May 28, 2025
Unprompted review
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Rated 5 out of 5 stars

Nice products, good after service.

Some really nice products available, as per other reviews these items come from China so don’t expect your order to arrive as quick as uk supplier but the light I purchased was worth the wait.

It sadly developed a fault, clearhalo investigated it with the supplier, identified the issue and sent out a replacement part under the terms of the guarantee. This took several weeks due to the overseas shipping but I already knew this would be the case. Everyone I’ve dealt with has been helpful.

May 8, 2025
Unprompted review
Rated 5 out of 5 stars

I absolutely love my dining table

I absolutely love my dining table! It's the perfect size for my small dining area and the wood finish really compliments the decor.
Really happy with my purchase that now I’ve ordered dining room lights from them

March 13, 2025
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Rated 5 out of 5 stars

Wall light

Excellent service they went above and beyond to find the right wall light for me
Can’t find a fault and absolutely love the light.

March 24, 2025
Unprompted review
Rated 5 out of 5 stars

I looked EVERYWHERE for a bathroom…

I looked EVERYWHERE for a bathroom vanity! And I found Clearhalo! Thank goodness I decided to look on Clearhalo website because I found this gem! It came sooner than expected snd undamaged. My self and my partner put it together in about 3 hour. It was SUPER simple to put together and it looks sooooo good! So many people asking about this item already. Love how it looks and fits! Made my bathroom look soo much fancier and expensive 😎

January 1, 2025
Rated 1 out of 5 stars

STAY AWAY 11 weeks for delivery! when 4-6 weeks was advertised

It is taking 10 weeks for a bathtub we ordered to arrive!!! YES! 10 weeks! My contractor has left at this point and I have spent hundreds of $$$ compensating him and his workers for the times they lost (since they can't do anything else in the bathroom remodel until the tub gets here). Estimated time was 4-6 weeks. We are now at 10 weeks and product is not even on the truck yet.

January 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Love it!

Love it!! Pleasantly surprised with purchase, the chandelier was quick and easy to assemble and install. Came as pictured online and the quality is top notch. Customer service was also very professional. Overall one very happy customer who will definitely be buying from here in the future.

December 20, 2024
Rated 3 out of 5 stars

Customer service

Their website showed two options of a light. I clicked on the appropriate option only to receive the wrong one. However I contacted their customer service and they quickly got back to me to resolve the issue.

January 4, 2025
Unprompted review

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