ClearOne Advantage, LLC Reviews 10,540

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and ability to explain complex information clearly and patiently. Many people felt understood and respected, with agents going above and beyond to alleviate stress and anxiety. The customer service is frequently highlighted as exceptional, making the overall user experience smooth and reassuring. However, some customers were dissatisfied with the payment process, reporting issues with how funds were allocated and a lack of transparency regarding fees. A few other people also expressed concerns regarding the resolution of their financial matters, leading to frustrations.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the staff for being helpful,... See more

Customer service

Users describe positive interactions with customer service. Many customers praise agents for being... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers highlight that... See more

Service

Reviewers mention positive feedback about service. Many customers express satisfaction with the assistance... See more

Payment

Clients share ambiguous opinions on payment. Some customers report positive experiences, with agents... See more

Based on these reviews

Rated 5 out of 5 stars

Your Agent Alfredo took the time to hear me out and went through the whole process of what y’all can offer. I felt so relieved knowing that Alfredo will do what he says he can do and just made me f... See more

Company replied

Rated 5 out of 5 stars

Nathan was very informative. He explained everything in clear understandable language. I was at a point on my financial journey where I didn’t know where to turn. I was offered a realistic and reasona... See more

Company replied

Rated 5 out of 5 stars

My agent was quite knowledgeable, friendly, helpful, and honest about all of my options, even if it was not going with ClearOne Advantage. He was able to help relieve my stress over my debt and was a... See more

Company replied

Rated 5 out of 5 stars

I have been stressing over my payment not being drafted out of my account, due to an account closure. When I contacted customer service I was assisted by Mr, Melchor Cielos. Mr. Cielos looked over my... See more

Company replied


Company details

  1. #9 of 33 best companies in Debt Relief Service
  2. #46 of 189 best companies in Financial Consultant
  3. #57 of 250 best companies in Non-Bank Financial Service

About ClearOne Advantage, LLC

Written by the company

ClearOne Advantage Logo

Feel Free from Debt and in Control

ClearOne Advantage is a leader in the debt-relief industry. Since 2008, we've helped thousands of clients resolve large credit card bills and other unsecured debts – all without upfront fees or the need for personal bankruptcy.

At ClearOne, we work with you to create a custom, confidential debt relief plan you can afford. Our certified debt specialists negotiate lower final payment amounts with creditors, so you can pay back a reasonable portion of your bills — at a level we know they will accept.

Debt resolution — sometimes called debt settlement or debt consolidation — isn't for everyone, but those who stick with the program typically pay off their enrolled debts within three to four years. Our plans' lower monthly payment often leaves clients with more cash on hand to spend as needed.

Our Guarantee

Our Clients Are #1 Priority

Our Clients Are #1 Priority
With ClearOne Advantage, you don’t pay us any fees until we arrange a settlement and save you money.

Contact info

4.8

Excellent

TrustScore 5 out of 5

11K reviews

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Rated 5 out of 5 stars

Alex was well knowledgeable and great…

Alex was well knowledgeable and great to speak with.

March 28, 2026
ClearOne Advantage, LLC logo

Reply from ClearOne Advantage, LLC

We appreciate your feedback, Coley! We are excited that you chose ClearOne Advantage to assist you in your journey to becoming debt free. If you need any further assistance, please feel free to contact our Customer Loyalty Group at (888) 768-4767 or email us at experiencematters@clearoneadvantage.com and we will be more than happy to assist you.

Rated 5 out of 5 stars

The rep was very thorough and…

The rep was very thorough and understood my situation. He explained how my program would work.

March 28, 2026
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Reply from ClearOne Advantage, LLC

We appreciate your feedback, Richard! We are excited that you chose ClearOne Advantage to assist you in your journey to becoming debt free. If you need any further assistance, please feel free to contact our Customer Loyalty Group at (888) 768-4767 or email us at experiencematters@clearoneadvantage.com and we will be more than happy to assist you.

Rated 5 out of 5 stars

I never thought I needed to apply for…

I never thought I needed to apply for debt consolidation. But Julie Hall was my case advisor. I couldn’t ask for better advisor than her. She is wonderful, friendly and professional. There were some things that I didn’t understand, she took time to explain to me. I trusted her and the company. Thank you for your help!

March 28, 2026
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Reply from ClearOne Advantage, LLC

We appreciate your feedback, Song! We are excited that you chose ClearOne Advantage to assist you in your journey to becoming debt free. If you need any further assistance, please feel free to contact our Customer Loyalty Group at (888) 768-4767 or email us at experiencematters@clearoneadvantage.com and we will be more than happy to assist you.

Rated 3 out of 5 stars

Do know yet

Don't know yet

March 28, 2026
ClearOne Advantage, LLC logo

Reply from ClearOne Advantage, LLC

We appreciate your feedback, Maryann! We are excited that you chose ClearOne Advantage to assist you in your journey to becoming debt free. If you need any further assistance, please feel free to contact our Customer Loyalty Group at (888) 768-4767 or email us at experiencematters@clearoneadvantage.com and we will be more than happy to assist you.

Rated 5 out of 5 stars

I called today to get the pay off…

I called today to get the pay off amount and Melchior who assisted me goes above and beyond with an excellent customer service! need to clone this person!

March 27, 2026
Unprompted review
ClearOne Advantage, LLC logo

Reply from ClearOne Advantage, LLC

We appreciate your feedback, Archie! We are excited that you chose ClearOne Advantage to assist you in your journey to becoming debt free. If you need any further assistance, please feel free to contact our Customer Loyalty Group at (888) 768-4767 or email us at experiencematters@clearoneadvantage.com and we will be more than happy to assist you.

Rated 5 out of 5 stars

The person I spoke with was very…helpful and knowledgeable. Kind and patient

The person I spoke with was very helpful and and explained all that I needed to know. Answered all my questions and was all around knowledgeable about your services.

March 27, 2026
ClearOne Advantage, LLC logo

Reply from ClearOne Advantage, LLC

We appreciate your feedback, Kenneth! We are excited that you chose ClearOne Advantage to assist you in your journey to becoming debt free. If you need any further assistance, please feel free to contact our Customer Loyalty Group at (888) 768-4767 or email us at experiencematters@clearoneadvantage.com and we will be more than happy to assist you.

Rated 5 out of 5 stars

Roatan

Everything went well

March 27, 2026
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Reply from ClearOne Advantage, LLC

We appreciate your feedback, Michael! We are excited that you chose ClearOne Advantage to assist you in your journey to becoming debt free. If you need any further assistance, please feel free to contact our Customer Loyalty Group at (888) 768-4767 or email us at experiencematters@clearoneadvantage.com and we will be more than happy to assist you.

Rated 5 out of 5 stars

James Neill was very patient with me

James Neill was very patient with me. Answered all my questions, I had quite e few, he looked into things for me. He explained the program well. I am still scared but I decided to trust James and to move forward.

March 27, 2026
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Reply from ClearOne Advantage, LLC

We appreciate your feedback, Hendrika! We are excited that you chose ClearOne Advantage to assist you in your journey to becoming debt free. If you need any further assistance, please feel free to contact our Customer Loyalty Group at (888) 768-4767 or email us at experiencematters@clearoneadvantage.com and we will be more than happy to assist you.

Rated 5 out of 5 stars

Carmen

Carmen very helpful and knowledgeable I will definitely recommend her

March 26, 2026
ClearOne Advantage, LLC logo

Reply from ClearOne Advantage, LLC

We appreciate your feedback, Troy! We are excited that you chose ClearOne Advantage to assist you in your journey to becoming debt free. If you need any further assistance, please feel free to contact our Customer Loyalty Group at (888) 768-4767 or email us at experiencematters@clearoneadvantage.com and we will be more than happy to assist you.

Rated 5 out of 5 stars

Great service…

I called today to ask some questions regarding my debt consolidation and not only did I receive the support I needed but I was able to attend to much more business. I feel like my financial situation is improving greatly and my specialist, Melchor Cielos was kind and supportive.

March 26, 2026
Unprompted review
ClearOne Advantage, LLC logo

Reply from ClearOne Advantage, LLC

We appreciate your feedback, Summer! We are excited that you chose ClearOne Advantage to assist you in your journey to becoming debt free. If you need any further assistance, please feel free to contact our Customer Loyalty Group at (888) 768-4767 or email us at experiencematters@clearoneadvantage.com and we will be more than happy to assist you.

Rated 5 out of 5 stars

Responsive

March 26, 2026
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Reply from ClearOne Advantage, LLC

We appreciate your feedback, Thomas! We are excited that you chose ClearOne Advantage to assist you in your journey to becoming debt free. If you need any further assistance, please feel free to contact our Customer Loyalty Group at (888) 768-4767 or email us at experiencematters@clearoneadvantage.com and we will be more than happy to assist you.

Rated 5 out of 5 stars

Dealing with Jarod Robinson

Dealing with Jarod Robinson was extremely pleasant. He went over everything with me which made me very comfortable. He is very professional and courteous and polite. I had a great experience without being stressed out

March 26, 2026
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Reply from ClearOne Advantage, LLC

We appreciate your feedback, Anthony! We are excited that you chose ClearOne Advantage to assist you in your journey to becoming debt free. If you need any further assistance, please feel free to contact our Customer Loyalty Group at (888) 768-4767 or email us at experiencematters@clearoneadvantage.com and we will be more than happy to assist you.

Rated 5 out of 5 stars

Julian Dorsey

Julian Dorsey, he was very informative to all of my questions. He was kind and understanding to my needs and stress of doing a debt relief. An amazing young man.

March 26, 2026
Unprompted review
ClearOne Advantage, LLC logo

Reply from ClearOne Advantage, LLC

We appreciate your feedback, Donna! We are excited that you chose ClearOne Advantage to assist you in your journey to becoming debt free. If you need any further assistance, please feel free to contact our Customer Loyalty Group at (888) 768-4767 or email us at experiencematters@clearoneadvantage.com and we will be more than happy to assist you.

Rated 1 out of 5 stars

STAY FAR AWAY FROM THIS COMPANY - AWFUL

If I could leave 0 stars I would. This is the worst company I have EVER come across. They stole over $13,000 from me and not even 1 account that I enrolled with them has been paid. I still somehow owe them $1,400 for an account with a $5,000 balance. Let me be clear, I've delt with them for 2+ years and they still haven't done what they said they would do. THIS IS TERRIBLE AND SCAM COMPANY. THEY WILL RUIN YOU FINCIALLY AND RUIN YOUR LIFE. DO NOT USE THIS PROGRAM. STAY FAR AWAY.

March 26, 2026
Unprompted review
ClearOne Advantage, LLC logo

Reply from ClearOne Advantage, LLC

We appreciate your feedback. I will say, in response to your claims, ClearOne Advantage receives no compensation whatsoever until a settlement has been reached, approved by you, the client and a payment has been made toward that settlement. We take all complaints very seriously and would love the opportunity to discuss your concerns. In order to do so, please contact our Customer Loyalty Group at experiencematters@clearoneadvantage.com to allow us to locate your account, and we will be more than happy to assist you.

Rated 5 out of 5 stars

Great Program

Just want to give a shout out on how great this program has been. I have had 5 creditors settle since joining December 5th. Trust the process and be patient you will get results. Can’t thank James S enough for walking methrough everything and to this day still being there when I have questions. I feel you’re not just a number with this company.

March 25, 2026
Unprompted review
ClearOne Advantage, LLC logo

Reply from ClearOne Advantage, LLC

We appreciate your feedback, Nick! We are excited that you chose ClearOne Advantage to assist you in your journey to becoming debt free. If you need any further assistance, please feel free to contact our Customer Loyalty Group at (888) 768-4767 or email us at experiencematters@clearoneadvantage.com and we will be more than happy to assist you.

Rated 4 out of 5 stars

Took awhile (thru no fault of…

Took awhile (thru no fault of Brandon's) but was a good experience.

March 25, 2026
ClearOne Advantage, LLC logo

Reply from ClearOne Advantage, LLC

We appreciate your feedback Michelle! We are excited that you chose ClearOne Advantage to assist you in your journey to becoming debt free. If you need any further assistance, please feel free to contact our Customer Loyalty Group at (888) 768-4767 or email us at experiencematters@clearoneadvantage.com and we will be more than happy to assist you.

Rated 5 out of 5 stars

Melchor us the best!

March 25, 2026
Unprompted review
ClearOne Advantage, LLC logo

Reply from ClearOne Advantage, LLC

We appreciate your feedback and we're happy to hear that you've had a positive experience. We are excited that you chose ClearOne Advantage to assist you in your journey to becoming debt free. If you need any further assistance, please feel free to contact our Customer Loyalty Group at (888) 768-4767 or email us at experiencematters@clearoneadvantage.com and we will be more than happy to assist you.

Rated 5 out of 5 stars

Very helpful

Very helpful, professional staff with a lot of patience.

March 25, 2026
ClearOne Advantage, LLC logo

Reply from ClearOne Advantage, LLC

We appreciate your feedback Barbara! We're happy to hear that you've had a positive experience. We are excited that you chose ClearOne Advantage to assist you in your journey to becoming debt free. If you need any further assistance, please feel free to contact our Customer Loyalty Group at (888) 768-4767 or email us at experiencematters@clearoneadvantage.com and we will be more than happy to assist you.

Rated 5 out of 5 stars

Consolidation

Mr Robinson was very comfortable to talk too. He was very knowledgeable in how the procedure goes and detailed what happened in the upcoming weeks,
In my opinion he felt trustworthy, thanks

March 24, 2026
ClearOne Advantage, LLC logo

Reply from ClearOne Advantage, LLC

We appreciate your feedback, Kerry! We are so excited that you chose ClearOne Advantage to assist you in your journey to becoming debt free. If you need any further assistance, please feel free to contact our Customer Loyalty Group at experiencematters@clearoneadvantage.com

Rated 5 out of 5 stars

Stacey was great.

March 24, 2026
ClearOne Advantage, LLC logo

Reply from ClearOne Advantage, LLC

We appreciate your feedback, Robert! We are so excited that you chose ClearOne Advantage to assist you in your journey to becoming debt free. If you need any further assistance, please feel free to contact our Customer Loyalty Group at experiencematters@clearoneadvantage.com

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