Clearwater Solicitors LLP Reviews 

78
TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

Since 2022, I have chosen Clearwater Solicitors to help me with a disrepair issues with my landlord (L & Q Housing Association). One if the 3 bedrooms ceiling have holes and partly collapsed due... See more

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Rated 5 out of 5 stars

I can't believe the other reviews tbh. I have never used these solicitors before. They were recommended by the estate agents in Bolton selling one of our rental properties. They have been nothing but... See more

Company replied

Rated 5 out of 5 stars

I recently sold a property through Clearwater, my first time using them and have already recommended them to many. Patrick and Mohammed were both absolutely amazing, even out of office hours I would... See more

Rated 5 out of 5 stars

Clearwater handled the conveyancing for my first property perfectly. As a first time buyer the process can feel daunting however Alia was happy to answer any queries alongside her colleagues. Everythi... See more

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3.9

Great

TrustScore 4 out of 5

78 reviews

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3.9

All reviews

(78)

5 reviews in the last 12 months

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Rated 1 out of 5 stars

So far not impressed at all

So far not impressed at all, I'm having to chase them for any updates , when you ring reception say's I will get them to return your call......yeah maybe in 10years time, my file has been passed to the 4th case handler since 2015 , even though the ex employer has admitted liability, so clearwater what's the hold up .........taking it to (SRA) them to look into this practise .

November 23, 2017
Unprompted review
Rated 1 out of 5 stars

Absolutely disgusted with the service

Absolutely disgusted with the service! Was told 4-6months now it's been a year almost still only just gone to court now they're sending me letters basically trying to say we are lying as we don't have pictures of the staff or the food .. sorry I like to eat my food rather than let it go cold as I'm taking a picture of the staff who made it and the meal itself!

The staff are rude! They don't inform you of anything I'm constantly chasing!

I have anxiety and depression I am stressed out and being treated like crap doesn't help!

Telling me it's no win no fee then send me letters saying they've racked up £3,000 in money then another 1,500 to come and do I want to cancel my claim! No I'd rather see this through even if it is a nightmare!

Gone to the wrong 3rd party as well according to their letter so probably will be a no win

Waste of time and energy!

August 11, 2017
Unprompted review
Rated 5 out of 5 stars

I'm Very grateful how Clearwater …

I'm Very grateful how Clearwater Solicitors handle my case recently, the entire team are very professional. The staff listened to you carefully, empathise with you and help you claim what is rightfully yours. And will definitely recommend Clearwater Solicitors to anyone who had an accident and is not their Fault . Very efficient people.

May 10, 2017
Unprompted review
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Rated 5 out of 5 stars

Very happy

Handled my family matter- my solicitor was very good and sympathetic. She was never too busy to take my call. I would recommend them.

October 20, 2016
Unprompted review
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Reply from Clearwater Solicitors LLP

Thank you for your kind comments

Rated 1 out of 5 stars

Pure Rubbish & Cons

This solicitor is purely in it for his own pocket and has no care about client money. File handler was always busy and never returned calls. Not recommended unless you want to constantly chase them rather then them update you.

On top of this they take so long to settle my claim. I felt like they did this on purpose so they can squeeze the insurance company for more money.

Use only if you wished to get robbed.

August 3, 2016
Unprompted review
Rated 1 out of 5 stars

Rubbish

This company are pure rubbish they took a third of my claim not a big claim either .
I had to chase them all the time at times the girl was rude
They charged me 144 pound for a cancelled physio appointment
Im so upset feel ive been totally ripped off
Never again !!

August 2, 2016
Unprompted review
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Rated 4 out of 5 stars

Great service and very lovely staff

I had a claim with clear water solicitors last year. I was kept up to date with what was going on and the process was done efficiently and hassle free for me. I recommend clear water solicitors for any legal matter. They are very trust worthy and will get the work done!

July 12, 2016
Unprompted review
Rated 1 out of 5 stars

Rude staff!!

The staff do not keep you informed with what is going on, everytime I ring up I am being told different things! The women who is sorting out my claim is very rude on the phone and even hung up on me! I would not recommend these solicitors, very poor service! And do not get the job done!

May 24, 2016
Unprompted review
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Reply from Clearwater Solicitors LLP

I am sorry that you feel the service has not been satisfactory.

Can you please email your reference number and full name to enquiries@clearwatersolicitors.co.uk so that we can look into the matter for you.

Rated 1 out of 5 stars

Rubbish service

Honestly i would never reccomend this company. They lie to you are unorganised and very rude. The woman dealing with my claim is patronising and tried belittling me. She had a care free attitude. I sent all my paperwork on time and she claimed not to recieve it. I have to keep chasing my claim.

Seriously learn some manners. She treated me like im a child. Im a grown up man 27 years of age and a trainee pharmacist. Come off your high horse yes you are a solicitor but your not above humanity.

May 19, 2016
Unprompted review
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Reply from Clearwater Solicitors LLP

I am sorry that you feel the service has not been satisfactory.

Can you please email your reference number and full name to enquiries@clearwatersolicitors.co.uk so that we can look into the matter for you.

Rated 4 out of 5 stars

great services keept inform

I claimed for an injury to my knee following a slip in a nightclub. Clearwater solicitors provided fantastic service, dealt with my claim within 4 months and I got all my compensation. Can't thank them enough for making the claim process straightforward

December 7, 2015
Unprompted review
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Reply from Clearwater Solicitors LLP

Thankyou for the great feedback

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Rated 5 out of 5 stars

Fantastic service

I suffered a botched laser eye surgery. I went to some of the larger firms but they would not take my case on. I contacted clearwater solicitors after finding them in the internet. My case was handled by Sarah who was absolutely brilliant. She kept me informed each step of the way, I did not have to call for updates, the best thing was I kept 100% if my compensation.

Well done Sarah and thanku Clearwater solicitors. I will definitely recommend you

November 26, 2015
Unprompted review
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Reply from Clearwater Solicitors LLP

Thankyou for the great feedback

Rated 5 out of 5 stars

Great Company

The third party insurers falsely accused me of making a fraudulent claim and they dragged the claim on for 3 years. My solicitors kept me informed throughout the claim and their expertise and ability to deal with complex claims prevaled and we won my case. I was extremely satisfied with the service I received and at the end of it I received 100% of my compensation. I would definitely recommend them.

July 31, 2015
Unprompted review
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Reply from Clearwater Solicitors LLP

Thank you for the great feedback

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