Clement Browne Reviews 

794
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

The Zoom appointment was a great starting point and made everything clear. Clement Browne did a brilliant job with both the survey and installation professionally, tidy, and efficient. Very happy with... See more

Rated 5 out of 5 stars

Smooth process from first enquiry to installation. Excellent communication throughout our order. Steve the fitter was polite and has done an amazing job. We had Clement Browne shutters fitted abou... See more

Rated 5 out of 5 stars

From initial visit to fitting the process has been faultless samples recieved sales visit was not pressurised at all. Andy the fitter arrived early waited outside untill start time, came alone whic... See more

Rated 5 out of 5 stars

This is now the third time we have engaged Clement Browne to fit shutters. This time it was just one window, but the previous two occasions added up to over 10! Why have we come back? Because quite si... See more

Company details

  1. Window Treatment Store

Written by the company

We manufacture, supply and fit beautiful window shutters.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

794 reviews

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No recent history of asking for reviews

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4.3

All reviews

(794)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Our Clement Browne experience

A wonderful experience from start to finish. We ordered the shutter on a recommendation of a neighbour and we are not disappointed. The fitter arrived on time and was so tidy in every stage of fitting. his eye for detail and efficiency was wonderful. He took away all the wrapping and cardboard so we did not have to do that. A very organised company

February 22, 2022
Unprompted review
Rated 5 out of 5 stars

Quality product

Quality product! Very pleased with the results!
John, our fitter was punctual, very efficient, helpful, friendly and very tidy!
We can’t recommend this company more highly!

February 21, 2022
Unprompted review
Rated 5 out of 5 stars

First class service and product from beginning to end…

First class service from beginning to end. Excellent presentation of goods at my home and advice on which shutters we should choose. Were kept informed all the way of process from ordering to installation. John the installer was very friendly, extremely professional, helpful and very tidy. The shutters look great and I feel are of a very high quality and we are very pleased with the end result. Would definitely recommend.

February 4, 2022
Unprompted review
Rated 5 out of 5 stars

Great from start to finish

From start to finish Clement Browne’s members of staff have all been wonderful. So friendly, helpful and capable. From those in the office, Kevin, Warren, Shei and Rosan, the guy who took the measurements, to Ady (Adrian) our fitter - all were great. Ady did a fab job and was a pleasure to have in our home. The shutters are exactly as we expected and look fab. I would definitely order again from Clement Browne and can’t recommend them enough.

January 31, 2022
Unprompted review
Rated 5 out of 5 stars

Great service from Clement Browne for Shutter Blind in my living room

Great service from Clement Browne for my new shutters. My original ones were damaged in a house fire but when I could finally reorder them the process was smooth and simple. One visit to measure up, place the order and wait patiently for the fitting date. Leadtimes are in line with most made to order goods. They are truly worth the wait!! Fitted today to an exceptional standard. A lovely guy called John, tidy, efficient and completed the work to perfection. Love them!! I feel like my home is back to its old self. The shutter's were my pride and joy and with my newly fitted ones, my home feels fully complete once again. Would highly recommend this company and the services.

January 26, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Service!

This is the third set of shutters I've had from Clement Browne and they fail to disappoint! Quality is outstanding as usual and Kevan who installed them did a great job!
Thank you CB!

January 22, 2022
Unprompted review
Rated 5 out of 5 stars

A very good quality product, professionally installed

A very good quality product, and the service very professional. A long lead time on production, exacerbated by covid and shipping issues meant that a problem with one shutter had to be re-ordered and took a long time to come. But these things happen, and the fitting finally is very satisfactory indeed, and the customer service excellent. Highly recommended.

January 6, 2022
Unprompted review
Rated 5 out of 5 stars

We are absolutely delighted with our…

We are absolutely delighted with our new shutters. Our fitter, named Walter, was extremely efficient, friendly and knowledgeable! He gave us sound advice on how best to look after our new shutters and answered any questions we had.

The whole team were quick and friendly when responding to emails and very reasonably priced compared to others that we researched.

We would definitely recommend!

December 26, 2021
Unprompted review
Rated 5 out of 5 stars

GREAT EXPERIENCE

Kevan was lovely, and did a great job, I think the fact our house is old and the floors were a bit wonky made it hard, but he took the time to make sure it was right, he was with us all day and barely stopped.

Also cleaned up and removed all the rubbish etc,

Very happy and would recommend to friends,

December 16, 2021
Unprompted review
Rated 5 out of 5 stars

A 5*experience

This is the second time we have used Clement Browne and now the whole house has their beautiful shutters!
We have been impressed with their attention to detail and also how well they liase to keep customers up to date with everything. John measured and fitted our latest installation. He was brilliant in every way and a pleasure to have working in the house. He is also quite a star at clearing up afterwards and hoovering too !

December 4, 2021
Unprompted review
Rated 5 out of 5 stars

The CB team know their business

The whole experience with Clement Browne has been extremely professional, from first phone enquiry, to survey, follow up, payment, delivery and installation. They know their product and the team guided us to all the elements of our order.
They indicated a longer than normal delivery due to current transport issues but delivered and installed ahead of time.
And the product, it's exactly as we expected

December 3, 2021
Unprompted review
Rated 5 out of 5 stars

Refitted shutters

Just wanted to say how pleased I am with the finish off the shutters.
They have been refitted to a high standard by
Steve who was professional not only in his work also answering any questions I was not sure of due to the fitting and finishing.
They have provided privacy and superior finish which I am pleased with.
Overall a job well done.

November 23, 2021
Unprompted review
Rated 5 out of 5 stars

Eventually I am very happy to give a…

Eventually I am very happy to give a 5star to Clement Browne!! I had initially bought the shutters through John Lewis and I believe they are now separate entities. However, if John Lewis uses a supplier, it’s good enough for me. Reputations are at stake!
I had a minor complaint with the side closing shutters slightly scuffing the lower trim paintwork. I chose the oyster (I think) which is the most gorgeous shade of grey and the bay window architrave is painted in exactly the same colour. It looks superb.
Regardless, I was still in warranty and CB sent out someone to inspect. They agreed it wasn’t acceptable and they have, after a lengthy covid delay, probably no fault of their own, been good to their word and repaired the damage beautifully.
I wouldn’t hesitate to recommend Clement Browne for their high standards and workmanship.
Would use them again!

November 16, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Having read some reviews prior to ordering, we were a little nervous about using Clement Browne. However, our fitter John was first class. He measured up for us and we received the quote immediately. The time frame given to manufacture and fit was 10 weeks, which was met almost to the day. John was exceptional. He arrived at 0830 on the dot. He removed his shoes as soon as he came into our house and wore specific footwear whilst working inside the house. He was very tidy and removed all packaging and rubbish as he went from room to room. I would personally recommend Clement Browne (and John) to anyone wishing to have shutters fitted. I think they are extremely professional and actually take real pride in the service they offer. We cannot thank you enough.

November 11, 2021
Unprompted review
Rated 5 out of 5 stars

We have our new house fitted with…

We have our new house fitted with Shutters. We are delighted with them . Andrew did an excellent job fitting them and clearing up and taking any rubbish away .
I would not hesitate to recommend Yourselves.

November 4, 2021
Unprompted review

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