Clever Accounts Reviews 760

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 129 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and extensive knowledge, often highlighting individuals who go above and beyond to assist with queries and provide support. The service is frequently described as excellent, with many appreciating the clear communication, quick response times, and the overall ease of dealing with their accounting needs, making complex processes stress-free. Reviewers also value the personalized approach and the proactive support, which gives them peace of mind and allows them to focus on their businesses. However, some customers also noted issues with slow service and communication, with delays in receiving responses or final paperwork, leading to frustration and the need for constant follow-ups. A few other people also felt that the service was not tailored to their specific needs, describing it as sales-driven rather than advisory, and experienced a lack of availability from their assigned accountants.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Service

People report positive experiences with service, with many customers expressing satisfaction and recommending... See more

Customer service

Customers consistently note positive experiences with customer service, praising the supportive,... See more

Response time

Reviewers mention positive feedback about response time, with many customers praising the quick and almost... See more

User experience

Clients share positive opinions on user experience, highlighting that systems are straightforward, easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been with Clever Accounts for a couple of years and Tina has provided fantastic service. She's extremely knowledgeable and attentive and has gone above and beyond whenever I've asked her a fair... See more

Rated 5 out of 5 stars

Suhail Sager has been an absolutely invaluable asset for us. We had originally started our small business with a different accounting firm that was an absolute disaster so we were really skeptical and... See more

Rated 5 out of 5 stars

5-star service from start to finish. They handled my first self-assessment submission and did all the work for me, making the whole process genuinely hassle free. Communication was clear, I was kept u... See more

Rated 5 out of 5 stars

Hamza was very patient with me and helped me get set up with my business account and sorting through all my finances with my tax return. He was extremely knowledgeable about all questions I had and re... See more


Company details

  1. Accounting Firm
  2. Accountant
  3. Bookkeeping Service
  4. Payroll Service
  5. Tax Advisor
  6. Tax Consultant

About Clever Accounts

Written by the company

Clever Accounts accounting services - Refer a Friend

Accountancy service and software perfectly balanced to provide tax-efficient solutions to sole traders, limited companies and landlords.
From £37.50 per month.

  • Get unlimited tax advice that saves
    you time and money.
  • A fixed, no-commitment monthly fee.
  • Completion of your Self Assessment tax return, VAT and Year-End Accounts.
  • Free company formation.
  • Free bank account with £75 cashback.
  • Open banking integration.
  • Payroll processing and payslips.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

760 reviews

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Replied to 60% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great

Great! No question too big/small and always quick to respond. Used this company for years without worry.

March 13, 2026
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Rated 5 out of 5 stars

A pleasure to work with

Aqib is patient, thorough, prompt and helpful. A pleasure to work with. All good so far but still early days in dealing with this company. Nothing to fault up to now. So much better than my previous accountant.

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Efficient and helpful accounting services

We’ve used clever accounts on and off for a few years and recently have rejoined and had have continued to have a good experience. Our accountant Aqib has been so helpful in answering queries and responding to questions that we have as we grow our business. Would definitely recommend their services!

March 9, 2026
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Rated 5 out of 5 stars

Very Happy Customer!

We’ve had a great experience working with Suhail at Clever Accounts! He is always professional, responsive, and very helpful when it comes to explaining things clearly. As a small business owner, it’s really reassuring to have an accountant who is organised, proactive, and easy to communicate with.

Suhail has been fantastic at keeping everything on track with our VAT returns and accounts, and nothing ever feels like too much trouble. I would highly recommend Clever Accounts to anyone looking for a reliable and knowledgeable accountant.

March 9, 2026
Unprompted review
Rated 1 out of 5 stars

I had a very disappointing experience…

I had a very disappointing experience with Clever Accounts. I paid nearly £90 a month and genuinely feel like I received nothing in return. Communication has been extremely poor — my assigned accountant never seems to have availability to actually speak when needed, which defeats the purpose of paying a monthly fee for “support.”

On top of that, whenever I needed documents sent to HMRC, I was told there would be additional charges for their time to send them. If I’m already paying a substantial monthly fee, basic tasks like submitting documents shouldn’t come with extra costs every time.

Overall, it feels like you’re paying a monthly subscription for very little service, and then being charged again for essential work. I would not recommend based on my experience.

March 2, 2026
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Rated 5 out of 5 stars

Rebecca from Clever Accounts

Rebecca from Clever Accounts has been a real pleasure to work with. She is incredibly helpful, professional, and always quick to respond whenever I need assistance. Everything is explained clearly, no matter how small or complex the issue, and she makes the whole process feel stress-free.
Rebecca is reliable, efficient, and genuinely cares about her clients. Knowing I can count on her swift support gives me real peace of mind. An absolute pleasure to work with!

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

I was a bit dubious at first at using…

I was a bit dubious at first at using an online accountant, I needn't have worried. I have my own dedicated contact there, Kiran and she is fantastic. It is one of those services that when the DD goes out I think, what do they do for me, then I look at how much they have saved me and it's obvious.

February 17, 2026
Unprompted review
Rated 5 out of 5 stars

Accounting made simple for my ADHD

I have adhd and having Suhail do my accounts has been brilliant for me because he checks everything is being actioned in plenty of time and talks me through any of the complicated accounting in a way that is understandable.

February 2, 2026
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Rated 5 out of 5 stars

Fantastic accountant

We are a small business and have been working with Clever account for 2 years and the level of professionalism, clarity, and support we receive is exceptional. They explain everything in a way that’s easy to understand, respond quickly to any questions, and consistently go above and beyond to make sure our accounts are accurate and stress‑free. Thanks to Rebecca Binks our current accountant. She is very helpful in getting our accounts up to date and sorted. She is organised, reminds us of deadlines and provides practical advice. We would recommend them to anyone looking for reliable, knowledgeable accounting support.

January 23, 2026
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Rated 5 out of 5 stars

Great Service

Just recently started using Clever Accounts and so far very good, quick to respond to emails and queries, would definitely recommend

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

Clever, and Suhail have been amazing!

Suhail Sager has been an absolutely invaluable asset for us. We had originally started our small business with a different accounting firm that was an absolute disaster so we were really skeptical and nervous about going with someone else, but I am so pleased that we did. Been with them for 4 months now, Suhail is friendly and professional, obviously knows his stuff and has been nothing but helpful from the start. I never worry about anything accounting related now, I know I can just drop him an email or schedule a call and he'll get it handled. Absolute star. I'd tell everyone to request him but at the same time don't want to lose his time and attention!

January 6, 2026
Unprompted review

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