The service from the first phone call was chatty, quick and professional. Everything was explained and everyone really knew the product and what would work. The fitter Phil D was fantastic, clean, eff... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We had under stair storage fitted and the customer service has been amazing, in a world where customer satisfaction is disappearing, clever closet hit the spot, we had some issues but they reso... See more
Company replied
Amazing job by Jason Sanderson at clever closets today. Absolutely love my storage done today and not a single bit of mess left behind so pleased I am super happy thank you so much Jason brilliant job... See more
Company replied
Great communication from the start with survey and fitting arranged around our work availability. Ian (106144) kept us updated on his arrival time, was courteous with our home putting down floor... See more
Company replied
Company details
Written by the company
We are the UK's leading provider of under stairs and attic storage solutions. As seen on 60 Min Makeover, Dragons Den & Double Your House for Half the Money.
Contact info
Office One, 1 Coldbath Square, Farringdon, , EC1R 5HL, London, United Kingdom
- 0800 031 8040
- customerservice@clevercloset.co.uk
- clevercloset.co.uk
4.9
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Liam Corbett is first class excellent…
Liam Corbett is first class excellent worker very tidy and a credit to your company
May 27, 2026
Unprompted review
Reply from Clever Closet UK
Thank you for taking the time to leave your review.
I am delighted to hear your feedback regarding Liam. It is great to know he provided such an excellent service, worked to a high standard and kept everything clean and tidy throughout. He is a real credit to the team and I will ensure your kind comments are passed on to him.
Thank you again for your feedback.
Kind Regards Bridget - The Clever Closet Team
Andy adderley hope I spelt your name…
Andy adderley hope I spelt your name right
Amazing workmanship very happy with my clever closet they look amazing and Andy totally respected my home too amazing thank you so much
May 26, 2026
Unprompted review
Reply from Clever Closet UK
Thank you for taking the time to leave your review.
I am delighted to hear how pleased you are with your Clever Closet and that you are so happy with the workmanship and finished result. It is also wonderful to know that Andy provided such a positive experience and treated your home with respect throughout the installation. I will ensure your kind comments are passed on to him.
Thank you again for your feedback and support.
Kind Regards Bridget - The Clever Closet Team
Excellent
Excellent. Our fitter Murray did a first class job and the new unit looks great.
May 20, 2026
Unprompted review
Reply from Clever Closet UK
Thank you for taking the time to leave your review.
I am delighted to hear that you are so pleased with your new unit and that Murray delivered a first-class installation. It is great to know everything looks great and that you are happy with the finished result. I will ensure your kind comments are passed on to him.
Thank you again for your feedback.
Kind Regards Bridget - The Clever Closet Team
Had understair drawers and coat…
Had understair drawers and coat cupboard fitted yesterday, I’m really happy with the finish. Fitters Steve and Jason were brilliant, turned up on time, and worked really hard all day. I would recommend this company to others .. fab service
May 22, 2026
Unprompted review
Reply from Clever Closet UK
Thank you for taking the time to leave your review.
I am delighted to hear that you are really happy with your understairs storage and that you are pleased with the overall finish. It is also great to know that Steve and Jason arrived on time and worked hard throughout the day to complete the installation to a high standard. I will ensure your kind comments are passed on to them.
Thank you also for your recommendation and for sharing your positive experience.
Kind Regards Bridget - The Clever Closet Team
A very good experience with Clever…
A very good experience with Clever Closet, from start to finish. Communication with the customer service team was easy, clear and friendly and our fitter, Liam, (account no. 105327) was friendly and very tidy on fitting day and did an excellent job. So many thanks to all involved in the process. Keep up the good work!
May 22, 2026
Unprompted review
Reply from Clever Closet UK
Thank you for taking the time to leave such a lovely review.
I am delighted to hear that you had such a good experience with Clever Closet from start to finish. It is great to know that you found our customer service team easy to communicate with and that everything was handled in a clear and friendly manner.
I am especially pleased to hear your feedback about Liam. It is wonderful that he was friendly, tidy and completed the installation to an excellent standard. I will ensure your kind comments are passed on to him.
Thank you again for your feedback and encouragement.
Kind Regards Bridget - The Clever Closet Team
Thumbs up to Clever Closet
From enquiry start to estimating and then fitting it was an excellent experience. Great fitter - professional and friendly.
May 22, 2026
Unprompted review
Reply from Clever Closet UK
Thank you for taking the time to leave your review.
I am delighted to hear that your experience from initial enquiry through to estimating and installation was excellent. It is also great to know that your fitter provided a professional and friendly service and helped deliver a positive overall experience.
I will ensure your kind feedback is passed on to the team.
Thank you again for your comments.
Kind Regards Bridget - The Clever Closet Team
Excellent experience from inception to completion
Overall a very good experience with Clever Closet, from inception to completion. Communication with the customer service team was easy, clear and friendly and our fitter, Josh, (account no. 105210) worked tirelessly during the day and did an excellent job. So many thanks to all involved in the process. Keep up the good work!
May 19, 2026
Unprompted review
Reply from Clever Closet UK
Thank you for taking the time to leave such a lovely review.
I am delighted to hear that you had a very good experience with Clever Closet from start to finish and that you found our customer service team easy to deal with, clear and friendly throughout the process. It is also great to know that Josh worked tirelessly and delivered an excellent installation.
I will ensure your kind comments are passed on to Josh and the wider team.
Thank you again for your feedback and support.
Kind Regards Bridget - The Clever Closet Team
Great Experience
Account no: 105810. The service from start to finish has been customer focussed. The quality of the work is top. Ian Williams was great, very efficient and kept everything tidy. Looking forward to making the most of our new space!
May 22, 2026
Unprompted review
Reply from Clever Closet UK
Thank you for taking the time to leave your review.
I am delighted to hear that you were pleased with the service from start to finish and that you found it customer focused throughout. It is also great to know that you are happy with the quality of the work and the finished result.
I am especially pleased to hear your positive feedback about Ian. It is great that he worked efficiently and kept everything clean and tidy during the installation. I will ensure your kind comments are passed on to him.
Thank you again for your feedback and I hope you enjoy making the most of your new space.
Kind Regards Bridget - The Clever Closet Team
Great fitting work from Murray (ref
Great fitting work from Murray (ref. 105491), really precise and quality work, very thoughtful in making sure the trim etc fitted well with the existing stairs. Very happy with the finished job.
All left neat and tidy. Top work.
May 22, 2026
Unprompted review
Reply from Clever Closet UK
Thank you for taking the time to leave your review.
I am delighted to hear that you are very happy with the finished job and that Murray delivered such precise, high-quality workmanship. It is great to know he took care to ensure the trim and finishes blended well with your existing stairs and that everything was left neat and tidy afterwards.
I will ensure your kind comments are passed on to Murray, as I know he will really appreciate your feedback.
Thank you again for your comments.
Kind Regards - Bridget - The Clever Closet Team
Absolutely fantastic
Fraser Forbes (Account Number 98814) built our understairs closet August 2025, and I can honestly say everything is still as impeccable as the day it was installed.
Fraser’s service was absolutely fabulous from start to finish. He was incredibly courteous, extremely efficient, and clearly very skilled at what he does. I was particularly impressed by how cleverly he had prepared so many elements in advance before arriving, which maximised time on site and made the whole process far less disruptive than I could ever have imagined.
He also took the time to explain everything I needed to know about the utilities access points, meters, and stop valves hidden within the space, including how to access them properly. Before this, I honestly didn’t even know where some of these were located — the one time we previously needed to shut off the water, it had to be done from the street!
Fraser also explained how best to clean and maintain the installation, and even gave excellent advice on the best approach if we later decided to paint it.
The workmanship and materials are outstanding, and the attention to detail really shows over time. Apologies Fraser for losing your card and taking so long to leave this review, but your work absolutely deserves recognition.
I would recommend him without hesitation.
I chose Clever Closet based on reviews and I called to confirm the depth of the cabinets as I wanted to maximize storage space. The booking, assessment and installation was super fast.
August 26, 2025
Unprompted review
Reply from Clever Closet UK
Thank you for taking the time to leave such a detailed and thoughtful review.
I am absolutely delighted to hear that your understairs closet installed by Fraser continues to look impeccable even months after installation. It is wonderful to read such positive feedback about his professionalism, efficiency and skill and I am particularly pleased that his preparation and organisation helped make the installation process smooth and minimally disruptive for you.
It is also great to hear that Fraser took the time to walk you through the practical aspects of your installation, including access to utilities and maintenance advice. That level of care and attention to detail is exactly what we aim to deliver, and I know he will really appreciate your recognition of this.
We are very pleased that you are still enjoying the quality of the workmanship and materials and that the whole process, from booking through to installation, met your expectations and helped you maximise your storage space.
Thank you again for your recommendation and for sharing your experience so generously.
Kind Regards Bridget - The Clever Closet Team
Highly recommended!! Steven Sampson built it :-)
A fantastic experience from start to finish! I got the 6 drawers/ 1 door set up and it looks amazing!
Really easy to order on the website, very quick follow up to finalise details and book in the surveyor and the installation date. Steven Sampson did the installation (job number 105663). Steve is a fantastic craftsman and did an amazing job! He kept me updated throughout, explained all the possible options in detail whenever I needed to decide something and also answered all my questions about painting and caring for the surfaces. Highly recommended!!
May 20, 2026
Unprompted review
Reply from Clever Closet UK
Thank you for taking the time to leave such a fantastic review.
I am delighted to hear that you are so pleased with your 6-drawer and 1-door installation and that it looks amazing in your home. It is great to know that you found the ordering process easy and that the follow-up through to survey and installation was handled quickly and smoothly.
I am especially pleased to hear your feedback about Steven . It is wonderful that Steve carried out such a high standard of workmanship, kept you fully informed throughout the installation and took the time to explain your options and answer your questions in detail. I will ensure your kind comments are passed on to him.
Thank you again for your recommendation and support.
Kind Regards Bridget - The Clever Closet Team
The carpenter Josh Jones was excellent
The carpenter Josh Jones was excellent. The functionality of these are great.
The price is high considering it’s made from MDF.
May 14, 2026
Unprompted review
Reply from Clever Closet UK
Thank you for taking the time to leave your review.
I am very pleased to hear that Josh Jones provided an excellent service and that you are happy with the functionality of your furniture. I will ensure your positive comments are passed on to him.
I also appreciate your feedback regarding the price. We understand that customers will always consider value carefully, particularly in relation to the materials used.
We are grateful for your comments as they help us continually review how we communicate product specification, pricing and overall value.
Thank you again for your review.
Kind Regards Bridget - The Clever Closet Team
Couldn’t be happier!
We had Andrew Kelly fit our under stairs cupboards and he’s was absolutely amazing! Very professional, a perfectionist and did a fabulous job, we couldn’t be happier.
Thank you so much!
May 21, 2026
Unprompted review
Reply from Clever Closet UK
Thank you for taking the time to leave such a lovely review.
I am delighted to hear that Andrew provided such an excellent service during your under-stairs cupboard installation. It is great to know he was professional, took real care with the detail and delivered a finish that you are so happy with. I will ensure your kind comments are passed on to him.
Thank you again for your feedback and support.
Kind Regards Bridget - The Clever Closet Team
Excellent service and fantastic experience
Excellent service and lovely workmanship throughout. We received regular updates from the moment we placed the order until the job was completed on 13 May, and the whole process from ordering to installation took just three weeks.
Jonny answered lots of my queries prior to booking. Mike, our surveyor, was very accommodating with my working hours and met my last minute appointment change request. The delivery driver from Clever Closet was incredibly helpful (sorry I didnt catch his name), and Charlie Evans, the carpenter, installed our understairs cupboard in a single day with impressive craftsmanship. Everyone has been very professional and friendly.
Overall, it was a smooth and genuinely fantastic experience.
The only minor point (which I didnt deduct in the rating) is that the sale price is now 5% cheaper than when I paid 6 days ago 😅
May 13, 2026
Unprompted review
Reply from Clever Closet UK
Thank you for taking the time to leave such a detailed and positive review.
I am delighted to hear that you experienced excellent service throughout, from the initial order right through to installation. It is great to know that communication was consistent, the process moved quickly and that each member of the team you dealt with — including Jonny, Mike, the delivery driver and Charlie contributed to a smooth and professional experience. I will ensure your kind comments are passed on to everyone involved.
We are especially pleased that you are so happy with the craftsmanship of your new understairs cupboard and that the installation was completed to such a high standard.
I also appreciate your honest comment regarding the recent price change. While pricing can occasionally vary due to promotions or operational factors, I completely understand your observation and thank you for mentioning it.
Thank you again for your feedback and recommendation.
Kind Regards Bridget - The Clever Closet Team
3 drawer tallboy closet
From ordering to measuring, delivery and fitting, everything was first class. We were kept well-informed throughout the process with a polite and timely manner. Our fitter, Ian Williams, messaged us prior to arrival and completed the work most professionally and tidily. We are extremely happy with our new understair closet.
May 21, 2026
Unprompted review
Reply from Clever Closet UK
Thank you for taking the time to leave such a lovely review.
I am delighted to hear that you found the whole process, from ordering through to measuring, delivery, and installation, to be first class. It is also great to know that you were kept well informed throughout and that communication was polite and timely at every stage.
I am especially pleased to hear your feedback about Ian . It is wonderful that he contacted you prior to arrival, carried out the installation professionally and left everything clean and tidy. I will ensure your kind comments are passed on to him.
We are very pleased that you are extremely happy with your new understairs closet and thank you again for your recommendation.
Kind Regards Bridget - The Clever Closet Team
Carl Irvine fitted these today for me
Carl Irvine fitted these today for me. Excellent service, tidied up after himself and explained everything clearly.
May 21, 2026
Unprompted review
Reply from Clever Closet UK
Thank you for taking the time to leave your review.
I am delighted to hear that Carl provided an excellent service during your installation. It is great to know he took the time to explain everything clearly and left the area clean and tidy afterwards. I will ensure your kind comments are passed on to him.
Thank you again for your feedback.
Kind Regards Bridget - The Clever Closet Team
Brilliant
We have just had under our stairs fitted with five draws and a cupboard by Jason S from Clever Closet and we could not be happier with the work. The customer service was great throughout from taking the order, measuring up, settling payments and arranging fitting. Jason turned up on time, was very professional and was meticulous in his work and it was fitted to the highest of standards. Would highly recommend.
May 20, 2026
Unprompted review
Reply from Clever Closet UK
Thank you for taking the time to leave such a lovely review.
I am delighted to hear that you are so happy with your under-stairs installation and that the five drawers and cupboard have been fitted to such a high standard by Jason. It is also great to know that you were pleased with the customer service throughout the whole process, from ordering and surveying through to payment and installation arrangements.
I am especially pleased to hear that Jason arrived on time, was professional throughout and carried out such meticulous workmanship. I will ensure your kind feedback is passed on to him and the wider team.
Thank you again for your recommendation and support.
Kind Regards Bridget - The Clever Closet Team
Good quality work
Prompt delivery, friendly courteous service, excellent quality workmanship and minimised disruption in the house. Left the hall clean.
Recommend Sean Gardner
May 20, 2026
Unprompted review
Reply from Clever Closet UK
Thank you for taking the time to leave your review.
I am delighted to hear that you were pleased with the prompt delivery and friendly, courteous service and that the workmanship met your expectations. It is also great to know that the installation was carried out with minimal disruption and that the hall was left clean and tidy afterwards.
We really appreciate your feedback and are very pleased you are happy with the overall service.
Kind Regards Bridget - The Clever Closet Team
Very good cost and communication and…
Very good cost and communication and survey by Clever Closet team. Jack madr a simple and excellent cost on the quote, Neil was excellent surveyor and Andrew Kelly did a fantastic installation. Very nice product and finishing.
May 20, 2026
Unprompted review
Reply from Clever Closet UK
Thank you for taking the time to leave your review.
I am delighted to hear that you were pleased with the overall experience, including the cost, communication and survey process with the Clever Closet team. It is great to know that Jack provided a clear and competitive quote, Neil carried out an excellent survey and Andrew completed such a fantastic installation.
We are also very pleased that you are happy with the quality of the product and the finished result.
I will ensure your kind feedback is passed on to everyone involved.
Thank you again for your recommendation and support.
Kind Regards Bridget - The Clever Closet Team
10/10 arnis was great!
Order number: 105755
Arnis was brilliant, can’t believe how quick he got the job done, left the house clean and tidy. And took real pride in his work, would definitely recommend!
May 20, 2026
Unprompted review
Reply from Clever Closet UK
Thank you so much for taking the time to share your feedback.
We are really pleased to hear how happy you are with the work Arnis carried out. It is great to know he completed the job so efficiently while still maintaining a high standard of workmanship and that he took care to leave your home clean and tidy afterwards.
We especially appreciate your comments about the pride he takes in his work, that is exactly what we aim for across our team.
Thank you again for your recommendation, it is very much appreciated!
Kind Regards Bridget - The Clever Closet Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.