CLIC - International House  Reviews 

255
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff, including both teaching and administrative personnel, for their friendliness, helpfulness, and engaging approach. Many highlight the excellent locations of the schools and residences, often within walking distance of key attractions, contributing to a positive user experience. The service provided, including lessons and cultural programs, is frequently described as well-organized, effective, and enjoyable, with many appreciating the opportunity to connect with other students. However, some customers expressed dissatisfaction with the quality of the classes, noting issues with lesson preparation, lack of structure, and teachers relying heavily on textbooks. There were also concerns regarding the placement of students in classes, with some feeling that language levels were not accurately assessed, leading to mixed groups.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising the teachers and administrative... See more

Location

Clients share positive opinions on location, with many reviewers highlighting the excellent and central... See more

User experience

Consumers find the user experience to be positive, with many describing it as a wonderful and unique... See more

Service

Customers had positive experiences with service, with many reviewers describing their time as great and their... See more

Quality

Customers consistently note ambiguous experiences with quality, with some reviewers praising the comfort,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

+ a wonderful experience + beeing in clases with same aged people; + cultural program was wonderful; + additional booking of day-trips on Saturdays - class rooms too tight; difficult for air fre... See more

Company replied

Rated 5 out of 5 stars

It wasn´t my first experience at a language school in Spain, but it was my best. The group was small, there were three of us, both genders and from three different countries. I loved the lessons, Enca... See more

Company replied

Rated 5 out of 5 stars

I had a great experience at CLIC Sevilla during my week long course - I hope to go back again soon! The location is excellent, the building is bright and airy with a roof terrace. Carmen in the cafete... See more

Company replied

Rated 5 out of 5 stars

I was able to spend a wonderful week in Seville thanks to CLIC! The classes had a great atmosphere with a very kind teacher. Both the language school and the residence are in excellent locations, with... See more

Company replied


Company details

  1. Language School

Written by the company

Cursos de español, francés, alemán e inglés. Formación para profesores de español. Inglés con Internet.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

255 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(255)

82 reviews in the last 12 months

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Rated 3 out of 5 stars

Rule number one for teachers

Organisation perfect
Housing perfect
Teacher: very nice person; however there is something (as a teacher myself) that teachers in general should take into account and that is:
When in a group one/or more participants draw the attention of the teacher and keep on talking with the teacher, I think the teacher should stop this and divide his/her attention among others also. To my opinion this should be a strong rule!!!
My course was in the week of Monday the 19th of September 2022.

September 18, 2022
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Reply from CLIC - International House

Dear Nanno.

Thank you very much for taking the time to send us your feedback. We take good note of your comment to put it into practice.

Best regards from Cádiz.

Rated 4 out of 5 stars

I was in a level that was too hard for…

I was in a level that was too hard for me and although I asked to be moved, the teacher kept telling me that I was in the right spot. I finally insisted that I be moved and my last few classes were good. Students should be trusted to indicate their comfort level.

May 5, 2023
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Reply from CLIC - International House

We deeply appreciate you setting aside time to share your thoughts with us. It's gratifying to know that your circumstances have been successfully addressed. Rest assured, we'll utilize your insights to enhance our practices.

Warm wishes from Cádiz.

Rated 5 out of 5 stars

100% recommended

100% recommended. I liked all the profs (Daniel, Sergio, Anna) and I will come back!

October 31, 2022
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Reply from CLIC - International House

Hi, Johannes.

Thank you very much for giving us your opinion about our school. We look forward to seeing you again soon in Cadiz. Best regards!

Rated 5 out of 5 stars

Everything was perfectly organised

Everything was perfectly organised, friendly and helpful staff, teachers very good. The classroom however was very small and cropped seating. Everything else: I enjoyed every step of the way.. I hope to come back one day.

October 16, 2022
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Reply from CLIC - International House

Hello Karin. Thanks for your feedback. We have taken notes as for the classroom and the school go through refurbishment this summer to make it even nicer and more comfortable for all of you.

Rated 5 out of 5 stars

Everything was just wonderful

Everything was just wonderful! I highly recommend this place.

October 15, 2022
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Reply from CLIC - International House

Dear Lea. We greatly appreciate your feedback regarding our school. We eagerly anticipate your return to Cadiz in the near future. Best regards!

Rated 5 out of 5 stars

CLIC was great

CLIC was great. My daughter had an amazing experience and is still in touch with her host family.

August 1, 2022
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Reply from CLIC - International House

Dear Joseph. We are glad to know that your daughter had a great experience with our Spanish program at CLIC Cádiz. See you soon!

Rated 3 out of 5 stars

The school was excellent

The school was excellent. Teachers were good, activities were good, the school was professional. The accommodation living with a homestay family was awful and I would not recommend it for any student at any time. I did try to resolve things through the school and that was unsuccessful. It seemed like the homeowner went through my belongings, and certainly came into my room when I was gone. She would not provide a fan when it was +30 degree weather.

October 3, 2022
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Reply from CLIC - International House

Hello Sue. Thank you for the positive comment concerning the school. As for your family homestay, we have spoken to the Accommodation officer to check and we will take some measures. We do check homestay on a regular basis and when not correct we ban those which do not comply with our rules.
Thank you for your comments and all the best,
--

Rated 5 out of 5 stars

Amazing experience!!!

It was the most memorable time of my life. That’s why I immediately came back to stay for another month!! Highly recommend! Amazing teaching, very organised, kindest teachers, understanding and loving atmosphere :)

December 2, 2022
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Reply from CLIC - International House

Gemma! Hello and thanks for continuing with us. We really appreciate your positive comments and we are happy to have you longer with us. All the best, Frederic

Rated 5 out of 5 stars

Great teachers at a nice school

Great teachers at a nice school
We met a lot of people from other countries
We had a dancing class and Off course spoke Spanish the whole time
Cadiz is a great city
We enjoyed our time there
Joke Clemens

September 26, 2022
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Reply from CLIC - International House

We greatly appreciate you sharing your thoughts about our school. We eagerly anticipate your next visit to Cadiz. Warmest regards!

Rated 5 out of 5 stars

Very friendly and professional staff

Very friendly and professional staff. They are really interested in you. They can make a useful program for you even if you haven’t much time.

September 3, 2022
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Reply from CLIC - International House

Thank you very much for giving us your opinion about our school. We look forward to seeing you again soon in Cadiz. Best regards!

Rated 5 out of 5 stars

Very nice teachers helped me to start…

Very nice teachers helped me to start at the very beginning of spanish. The city of Cadiz is lovely and so is CLIC Cadiz.
Absolutly recommendable.

November 13, 2022
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Reply from CLIC - International House

Dear Norbert.

We greatly appreciate your feedback regarding our school. We eagerly anticipate your return to Cadiz in the near future. Best regards!

Rated 5 out of 5 stars

My son had private online lessons from…

My son had private online lessons from CLIC over a 3-year period from two wonderful teachers who improved his Spanish and were warm and friendly.

May 3, 2023
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Reply from CLIC - International House

Dearn Ann-Marie. We greatly appreciate you sharing your thoughts about our school. We eagerly anticipate your next visit to Cadiz. Warmest regards!

Rated 5 out of 5 stars

Interactive courses

Interactive courses, 100% online

I liked the grammar reminder and talking times.

October 31, 2022
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Reply from CLIC - International House

Thank you very much for taking your time to leave us such a good review. Greetings from Cádiz.

Rated 3 out of 5 stars

Accommodation was not a good enough…

Accommodation was not a good enough standard. Two students were in one bedroom that only had one bed - one student had to sleep on air-bed on the floor - very uncomfortable.
Meals provided by the host were also poor quality.
Classes were good.
Some of the excursions were poor - long journeys and boring.

March 5, 2023
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Reply from CLIC - International House

Dear Alexandra.



Thank you for taking the time to share your experiences and concerns. We are genuinely sorry to hear that some aspects of your stay didn't meet your expectations. Your comfort and satisfaction are our top priorities, and your feedback is essential for us to improve our services.

Regarding the accommodation issue, we apologize for the discomfort you experienced due to the bedding situation. This is certainly not the standard we aim for, and we will address this with the host family to ensure that such circumstances do not occur in the future. Please know that we will also review our process of matching students to their accommodations to avoid similar problems.

As for the meals, it's unfortunate to hear that they didn't meet your expectations. We will communicate your feedback to our host families to ensure they understand the importance of providing quality meals. We believe in the importance of a well-balanced diet, especially for growing students, and we appreciate your feedback in this matter.

We are glad to hear that you found the classes to be beneficial. Our educators strive to provide engaging and informative experiences, so your positive feedback will definitely be passed along to them.

In regards to the excursions, we're sorry to hear that some were not as enjoyable as we had hoped. We aim to provide diverse activities that cater to a wide range of interests. Your feedback will certainly help us in evaluating these excursions and make necessary adjustments to our program.

If you choose to join us again in the future, we hope you'll notice the enhancements we've made based on your valuable input. Should you have any additional comments, concerns, or suggestions to share with us at any time, please don't hesitate to get in touch.

Best regards.

Rated 5 out of 5 stars

Friendly organisation

Friendly organisation. Great tutor, excellent opportunity to speak Spanish. Accommodation organized by school was very good, convenient location. I would highly recommend it and will book future courses for myself.

March 20, 2023
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Reply from CLIC - International House

Thanks a lot Sally! It's great to read that everything went well for you, the course, the accommodation and your experience. We hope to see you again soon at CLIC!

Rated 5 out of 5 stars

Your teachers and quality of lesson was…

Your teachers and quality of lesson was absolutely great. Especially the big variety of methods 👌🏼

February 19, 2023
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Reply from CLIC - International House

Thank you so much for your kind words, Julia!
We're so glad to hear that you enjoyed the experience✨. It was a pleasure having you with us, and we hope to see you again very soon. 🙌
Best regards! 👋

Rated 4 out of 5 stars

Very good school

Very good school, super flexible and small groups to learn faster ! I recommend !

March 12, 2023
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Reply from CLIC - International House

Thank you so much for your kind words, Julie!
It was a pleasure having you with us, and we hope to see you again very soon.

Rated 4 out of 5 stars

Nice school with lots of excursions

Nice school, good teachers.
Extra conversation lessons were only more grammar no conversation

March 5, 2023
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Reply from CLIC - International House

At CLIC we take all opinions very seriously. We take note of what you tell us and we hope to improve in the future. Thank you so much🥰

Rated 4 out of 5 stars

Good teachers, a bit chaotic organisation

The teachers trying to do a good job and achieve - the lessons were fun in my A2 Level class and my teacher really knew a lot pedagogical skills to reach all type of learners here. Would totally recommend her. The organisation of the school was in those weeks quiet weak and seemed a bit overwhelming for the school from the outside. If you're classes are full be brave and say no to others - to respect all paying students and guarantee them a valued and worth experience!

March 5, 2023
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Reply from CLIC - International House

Thanks for your comment Roxana. We appreciate the feedback and we are already working on our first day organisation to make it better and more clear for all the new students. We appreciate your comment about the classes, we always keep in mind that groups should have a maximum of 10 students, as we know that a small group facilitates the learning of the language. Apart from that, I hope you enjoyed your experience with us and hope to see you again soon!

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