ClickBank Reviews 

6,438
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 557 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and polite staff for providing exceptional support and making live chat interactions pleasant. People really appreciate how patient, professional, and knowledgeable the agents are when answering questions and resolving issues. However, some customers also noted that the wait time required to connect with an available agent was much longer than expected. A few people experienced frustrating delays, technical glitches, or difficulties when trying to secure a proper refund for their orders. Others mentioned that getting a final resolution required multiple requests and a significant amount of work.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently highlighting representatives who are polite,... See more

Customer service

Customers had positive experiences with customer service, frequently praising representatives for being... See more

Response time

Clients share ambiguous opinions on response time, with many reviewers praising quick replies and short wait... See more

Refund

Consumers find refund to be ambiguous, with some reviewers praising helpful staff who quickly issued money... See more

Product

Customers consistently note ambiguous experiences with product, while some consumers praise helpful staff for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Eileen, the customer service rep. was great. She was thorough, knowledgeable and courteous. A credit to your company. And especially as this conversation took place on a Monday morning, probably t... See more

Rated 5 out of 5 stars

Jose made no attempt at excuses in resolving the issue I needed attended. He was able to confirm the receipt of returned product, and issued the requested refund before we closed the Chat. I wish... See more

Rated 5 out of 5 stars

Jose was very patient with a convoluted issue. He helped me as best as he could within the confines of your policies. A support ticket to the seller was submitted with the offer to get back in touch... See more

Rated 5 out of 5 stars

My customer service rep was very helpful and understanding. I hope this is finally a solution for this ongoing issue with getting my product. First I had the wrong product delivered, which I returne... See more


Company details

  1. Electronics & Technology

Written by the company

ClickBank provides the only comprehensive set of tools and services that empower entrepreneurs and brands to rapidly build, market, and scale their business online through performance marketing and automated back office tools that take care of everything from customer payments to affiliate paychecks. If you made a purchase from ClickBank, it will appears as a charge from CLKBank. You can visit CLKBank.com for order support, or call our 24/7 customer service line at 1-800-390-6035. If you are a seller or an affiliate, you can find a lot of the most common answers to questions in our KnowledgeBase: https://support.clickbank.com or submit a ticket to support@clickbank.com.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

6K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.5

All reviews

(6,438)

547 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

ClickBank of Boise Idaho is a scam

I ordered a product through ClickBank, was charged and never received it. The order was for six bottles of BrainHoney. I never received the order and was declined the opportunity of even applying for a refund. Although in the advertising they offered a 90 day money back guarantee they wouldn't even accept my request. ClickBank of Boise Idaho not only represents these scam artist they participate in the fleecing.

April 10, 2026
Unprompted review
Rated 1 out of 5 stars

UK buyers need to beware-no customer service for uk

UK buyers need to beware. Clickbank customer service has gone down the toilet. Ive tried their live chat for days on end no one answers - use their messaging ticket service and they allow rogue sellers to just play with you. Be very wary of buyign anything through them - they are ignoring uk buyers.

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Ivis was very helpful

Ivis was very helpful. While it was too late to cancel the portion of my order that I wanted to cancel, she was helpful by submitting my request to the seller. I don't know if Ivis is a real human or AI but she was very helpful.

April 20, 2026
Unprompted review
Rated 3 out of 5 stars

try again

wait time today was not too long. Jonathan was handling several chats at one time so response time was a little confusing. He was respectful and helpful but my package was received April 7 and nothing was done until I contacted them today and now it will be at least 5 more days. I hope they will follow through because they did not follow the request the first time even though I did everything correctly

April 18, 2026
Unprompted review
Rated 5 out of 5 stars

I hope that my request will be taken…

I hope that my request will be taken seriously. I realized after I made the order it was to much so that is why I contacted you and I feel you are going to handle it in an appropriate time frame so it can be taken care of before 12 bottles are sent.

April 16, 2026
Unprompted review
Rated 4 out of 5 stars

Sergio was terrific!

Sergio found my order & pricing and referred me to the provider to expedite my refund, using a tech support ticket. He said they would email in 1-3 business days. I appreciate his help & look forward to hearing from Vital Roots. Thank you.

April 17, 2026
Unprompted review
Rated 1 out of 5 stars

Bunch of crooks

Bunch of crooks. Deceptive return conditions. Multiple delayed responses to cancellation of order. Sent "merchandise" NEVER ordered.

April 17, 2026
Unprompted review

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