ClickBank Reviews 

I really appreciate the speedy reply with Adrian E, he was very efficient working on my refund. I was surprised to see the money in my account within minutes. Employees like Adrian is sure an asset to your organization. Thank you Adrian.

Dafne C was outstanding with her understanding, and her kindness, courtesy, expertise and professionalism.
Having thoroughly investigated the ongoing dispute, she immediately activated a refund, and explained the procedure and the time it could take. She sent me a copy of all relevant documents, and also advised me to refuse the delivery, that despite me cancelling my orders within the hour, when I saw it was a proven scam, BrainHoney still persisted in shipping.
I am overwhelmingly thankful to Dafne, that after all the acute distress and frustration, she has actually brought resolution, and a refund.

My advice to anyone who talks to a customer service agent and they offer to reach out to the seller for you, that you copy your chat session and document what they wrote to the seller. In my case it did not correspond with my request. My personal request was honored by both parties.

Ellen was very helpful in answering my concerns. I would also mention Jason was very helpful when i talked to him at a previous time.

Took a while for representative to click onto my message. Once Eileen go on, she found my orders and sent an email with the information I need to return product so that I may get a refund.

Eileen helped me with my request

This had nothing to do with Eileen, but I had to wait a long time before an agent was available

IF I ACTUALLY GET A REFUND FOR THE ITEM I ORDERED I WILL BE ELATED. VALERIA HELPED ME AND WAS VERY POLITE AND ASSURED ME THAT I WOULD GET MY REFUND. BUT I HAD SUBMITTED THE SAME INFORMATION FOR A REFUND ON MARCH 26, 2026 AND ON MARCH 30, 2026 WITH NO EMAIL, REFUND OR UPDATE SO FAR. I'M SINCERELY HOPING VALERIA WILL NOT LET ME DOWN THIS TIME.

Ivan responded accurately, it was not his fault as to the misleading video presented for the product.

Danna was to the point and clear with explanation. Thank you for your service!

Johnathon was very helpful and provided the information for my refund.

The first time I called, I got a recording that told me it would be a 38-minute wait time. I could leave my phone number to have someone call me back, or I could call the CHAT line & get help there a little sooner. I decided to wait for a little bit. The recording was VERY misleading. After I had waited for 15 minutes or so, it told me the wait time was STILL 38 minutes! So, I called the CHAT line & it told me the wait time was 43 minutes! By this time, I was getting a little frustrated. I didn't have to wait but maybe 10 minutes before Jafet was there to help me. I needed a refund for my 6-bottle order. The bottles had not been even opened. Jafet was patient, considerate, understanding & fast. I couldn't get into my email to get the return instructions, so Jafet told me how to download the return instructions. I did that & it worked really well. Please tell Jafet thank you for being such a good customer service rep!

jafet was really helpful Thank You

Had a very long wait before your rep responded.
Rep was very helpful after she jumped online.

With limited online experience, we were able to correct a problem.

Luis was a very big help and was able to resolve my problem quickly.

The person I chatted with was Daniela. Daniela was cordial, knowledgeable, and helpful. She answered my questions intelligently. My only negative point had nothing to do with Daniela. It was the time it took to answer the chat. I waited 42 minutes.

Anthony was my agent. He was very good at his job and getting/giving information. I was arranging a refund of a product.

Earlier I tried the call back option, but did not work.
The CHAT wait time was too long.

Hannia was very understanding and gave me some good help as I asked.5 stars

The rep answered all my questions and was very helpful resolving the issue. The conversation was yesterday and today I received notification of the refund already being sent to my PayPal account. I am a very happy, satisfied customer!