ClickBank Reviews 

6,438
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 557 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and polite staff for providing exceptional support and making live chat interactions pleasant. People really appreciate how patient, professional, and knowledgeable the agents are when answering questions and resolving issues. However, some customers also noted that the wait time required to connect with an available agent was much longer than expected. A few people experienced frustrating delays, technical glitches, or difficulties when trying to secure a proper refund for their orders. Others mentioned that getting a final resolution required multiple requests and a significant amount of work.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently highlighting representatives who are polite,... See more

Customer service

Customers had positive experiences with customer service, frequently praising representatives for being... See more

Response time

Clients share ambiguous opinions on response time, with many reviewers praising quick replies and short wait... See more

Refund

Consumers find refund to be ambiguous, with some reviewers praising helpful staff who quickly issued money... See more

Product

Customers consistently note ambiguous experiences with product, while some consumers praise helpful staff for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Eileen, the customer service rep. was great. She was thorough, knowledgeable and courteous. A credit to your company. And especially as this conversation took place on a Monday morning, probably t... See more

Rated 5 out of 5 stars

Jose made no attempt at excuses in resolving the issue I needed attended. He was able to confirm the receipt of returned product, and issued the requested refund before we closed the Chat. I wish... See more

Rated 5 out of 5 stars

Jose was very patient with a convoluted issue. He helped me as best as he could within the confines of your policies. A support ticket to the seller was submitted with the offer to get back in touch... See more

Rated 5 out of 5 stars

My customer service rep was very helpful and understanding. I hope this is finally a solution for this ongoing issue with getting my product. First I had the wrong product delivered, which I returne... See more


Company details

  1. Electronics & Technology

Written by the company

ClickBank provides the only comprehensive set of tools and services that empower entrepreneurs and brands to rapidly build, market, and scale their business online through performance marketing and automated back office tools that take care of everything from customer payments to affiliate paychecks. If you made a purchase from ClickBank, it will appears as a charge from CLKBank. You can visit CLKBank.com for order support, or call our 24/7 customer service line at 1-800-390-6035. If you are a seller or an affiliate, you can find a lot of the most common answers to questions in our KnowledgeBase: https://support.clickbank.com or submit a ticket to support@clickbank.com.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

6K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.5

All reviews

(6,438)

547 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Confirmed I could get a refund

Confirmed I could get a refund. Package was sent back on approximately the end of April.
Sent back as a refusal since I had hot opened the package. I circled the information and wrote the RMA number on the box.

May 24, 2026
Unprompted review
Rated 4 out of 5 stars

Order never received/Orisis

very responsive and curteous and placed a request to have the orders sent to me again since I did not receive them. Exactly what customer service should have done.

May 23, 2026
Unprompted review
Rated 1 out of 5 stars

Pegasus Program Not as Advertised

The Pegasus program offered through Click Bank appears to be inaccurate and confusing. Tom Kennedy who supposedly sets up the training modes keeps sending messages that link to a blank page. They claim they will refund your money if you're not satisfied. I have requested my refund 4 times. Invested on 5/16/26. After reviewing the training it was complicated and inaccurate. Asked them to deactivate and refund my money.
Instead Tom Kennedy keeps sending links that are nothing more than blank pages that contain no information.
Have ordered 2 other products via Click
Bank very satisfied with those but Pegasus isn't what they claim!

May 16, 2026
Unprompted review
Rated 5 out of 5 stars

I talked to Anthony today

I talked to Anthony today. He helped me with my order. They sent me 12 bottle of nuero salt. I did not order the upgrade. Anthony sent me a form to return some of them and get a refund. He was very helpful. I appreciate his help. Thanks Anthony.

May 23, 2026
Unprompted review
Rated 5 out of 5 stars

Great Service from Anthony, thanks!

I explained my situation to a Service Representative named Anthony & he was very diligent in looking up my order with Burn Gummy & seeing that it was never sent. I explained that I did cancel the order but was still charged $646.80. Through a number of messages it ended with him going to process a refund request!

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

No excuses, No argument. Problem resolved.

Jose made no attempt at excuses in resolving the issue I needed attended. He was able to confirm the receipt of returned product, and issued the requested refund before we closed the Chat.

I wish Jose success in all his endeavors.

Wayne R. Thomson

May 18, 2026
Unprompted review
Rated 1 out of 5 stars

I purchased a product from Audifort…

I purchased a product from Audifort which didn't work. I returned it before the deadline, but didn't get a refund. After contacting clickbank, they keep telling me I have to return the product to get credit
The USPS says it was received. I am in a loop, I have to return the product to get credit. I already returned the product. You have to return the product to get credit. I already returned the product, etc. I tried to chat with them, but couldn't enter my information in get to chat.

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

I was able to reach Orisis and she took care of the questions and needs that I had.

I was able to reach someone immediately. The process was a little slow in that I tend to provide all info in one message and I guess info can't be relayed all at one. It has to be done in stages. But, Orisis was able to supply me with answers and relay info to the seller. Now it is up to the seller to comply with my refund for the returned products.

May 15, 2026
Unprompted review

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