Eileen, the customer service rep. was great. She was thorough, knowledgeable and courteous. A credit to your company. And especially as this conversation took place on a Monday morning, probably t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
ClickBank provides the only comprehensive set of tools and services that empower entrepreneurs and brands to rapidly build, market, and scale their business online through performance marketing and automated back office tools that take care of everything from customer payments to affiliate paychecks. If you made a purchase from ClickBank, it will appears as a charge from CLKBank. You can visit CLKBank.com for order support, or call our 24/7 customer service line at 1-800-390-6035. If you are a seller or an affiliate, you can find a lot of the most common answers to questions in our KnowledgeBase: https://support.clickbank.com or submit a ticket to support@clickbank.com.
Contact info
1444 S. Entertainment Ave., Ste. 410, 83709, Boise, United States
- 800-390-6035
- support@clickbank.com
- clickbank.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Eileen is a valuable asset
Eileen was exceptionally helpful in researching and resolving my query regarding how to process a refund request. She is a great example of a person who made a good faith effort to keep the "cuss" OUT of Customer Service! If I were still in business, I'd try to poach her from your company. Great help is becoming harder to find (and keep) these days.
WELL, HONEST, FORTH-RIGHT, AND, A PLEASURE!
WELL, FIRST OF ALL. YOU FOLKS ARE VERY HONEST WITH YOUR SALES, U DO NOT TRY AND CREATE EXCUSES AS TO WHY I DID NOT RECEIVE MY PRODUCT. IF! THERE WERE MORE REPUTABLE ORGANIZATIONS LIKE YOURSELF'S OUT ON THE MARKET, I WOULD SHOP WITH CONFIDENCE THAT IF I DID NOT RECEIVE MY PRODUCT, THAT I COULD REST ASSURED I COULD GET MY MONEY BACK. JOYCELIN WAS A GREAT EXAMPLE OF WHAT I AM SPEAKING ABOUT. WONDERFUL PERSON TO COMMUNICATE WITH!
Didn't really help
Didn't really help; it disconnected so quickly that I couldn't type anything else.
I’m very happy to have you help me get…
I’m very happy to have you help me get the update on my return. Your excellen customer service and support is very appreciated today. Thank you kindly!
All indications point to a stahl tactic…
All indications point to a stahl tactic by ClickBank. reviews on the bank are somewhat terrible. as for the individual who chatted with me, they were helpful and polite. i am holdingmy breath that i will actually receive a refund.
Valerie was pleasant and provided the…
Valerie was pleasant and provided the information efficiently
Responded on time
Responded on time, if I didn't get three calls from people to place my order with them I wouldn't have to cancel, it sounded like a spam
Two orders
The first person Bot never got back with me. Marlene, was the one who really helped me with my issue. She was at least attentive.
MULTIPLE chats with no or vague…
MULTIPLE chats with no or vague response and no follow up on refunds required STILL WAITING for acknowledgement of full refund Chat "agents" go from named to "bot" suggesting they are all bots
Easy to communicate with Christian and…
Easy to communicate with Christian and offered a solution.
Easy communication
They were quick to respond!
They were immediate to respond, they we courteous and
very articulate.
Very good customer service!!!
Helpful Staff
I had a problem with a purchase and Angel R. on the Clickbank chat site was very kind in helping me. She sent a letter off to the company, along with copies to me, within just a few minutes. My typing is not as fast as it once was, but Angel was very patient and professional!
The costumer service person was Jafet
The costumer service person was Jafet. she was respectful and very polite. She resolved the issue so I could return the item for a refund.
Needed to cancel
Well I had a problem with my wife not being able to take this medication so I contacted customer service and they took care of it right away greatly appreciated
Very willing to help
Very willing to help, gave great information in resolving my customer complaint.
ORDERED DUPLICATE ITEMS ,DECIDED IT WAS…
ORDERED DUPLICATE ITEMS ,DECIDED IT WAS NOT WHAT I WANTED. ADOLFO AT CLICKBANK WAS VRY HELPFUL IN HELPING ME CANCEL MY ORDERS AND GET REFUND WELL DONE. THX DAVID
jose was great helped me with my return
jose was great helped me with my return
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








