ClickBank Reviews 

6,438
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 557 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and polite staff for providing exceptional support and making live chat interactions pleasant. People really appreciate how patient, professional, and knowledgeable the agents are when answering questions and resolving issues. However, some customers also noted that the wait time required to connect with an available agent was much longer than expected. A few people experienced frustrating delays, technical glitches, or difficulties when trying to secure a proper refund for their orders. Others mentioned that getting a final resolution required multiple requests and a significant amount of work.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently highlighting representatives who are polite,... See more

Customer service

Customers had positive experiences with customer service, frequently praising representatives for being... See more

Response time

Clients share ambiguous opinions on response time, with many reviewers praising quick replies and short wait... See more

Refund

Consumers find refund to be ambiguous, with some reviewers praising helpful staff who quickly issued money... See more

Product

Customers consistently note ambiguous experiences with product, while some consumers praise helpful staff for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Eileen, the customer service rep. was great. She was thorough, knowledgeable and courteous. A credit to your company. And especially as this conversation took place on a Monday morning, probably t... See more

Rated 5 out of 5 stars

Jose made no attempt at excuses in resolving the issue I needed attended. He was able to confirm the receipt of returned product, and issued the requested refund before we closed the Chat. I wish... See more

Rated 5 out of 5 stars

Jose was very patient with a convoluted issue. He helped me as best as he could within the confines of your policies. A support ticket to the seller was submitted with the offer to get back in touch... See more

Rated 5 out of 5 stars

My customer service rep was very helpful and understanding. I hope this is finally a solution for this ongoing issue with getting my product. First I had the wrong product delivered, which I returne... See more


Company details

  1. Electronics & Technology

Written by the company

ClickBank provides the only comprehensive set of tools and services that empower entrepreneurs and brands to rapidly build, market, and scale their business online through performance marketing and automated back office tools that take care of everything from customer payments to affiliate paychecks. If you made a purchase from ClickBank, it will appears as a charge from CLKBank. You can visit CLKBank.com for order support, or call our 24/7 customer service line at 1-800-390-6035. If you are a seller or an affiliate, you can find a lot of the most common answers to questions in our KnowledgeBase: https://support.clickbank.com or submit a ticket to support@clickbank.com.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

6K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.5

All reviews

(6,438)

547 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

The experience was good because the person who helped me was able to locate my information right away and was able to verify the return tracking information I provided and gave me information that I would be notified within 48 hours.

May 9, 2026
Unprompted review
Rated 5 out of 5 stars

This agent represented the company very…

This agent represented the company very well. She was careful and thorough to respond to me so if all goes as suggested, I will receive a refund on my Visa card ending in 7302 of $314.58. I have followed the directions and returned the six containers of MInd Boost approximately three weeks ago. Thank you.

May 8, 2026
Unprompted review
Rated 4 out of 5 stars

My problem was taken care of

My problem was taken care of. Luckily the order wasn't delivered and returned by the shipping company because it was ordered in error by a 91 yr old person that shouldn't have done it. They showed on your end that the order was returned undeliverable when I inquired about it. The live chat people said a refund ticket was being processed.

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

Adrian E

Adrian E. was thorough and efficient in answering my procedures for a return

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

Praise for Jonathan !

Jonathan was the person who helped me today however, the connection disconnected before I could rate him. He was helpful, very polite, knowledgeable and quick.
I do wish to state that I do not know why my refund wasn't already in process as the product was received on March 23rd (verified by my tracking receipt from postal service) I should not have had to call and request my refund as I had already called and had a
RMA # and the lady I spoke with then knew to refund it. Why would I return the merchandise and not want a refund that was $319.04 ($294.00+tax). It cost me $18.30 to insur. & ship back.
Main point is that Jonathan was great!

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

My experience with ClickBank was…AWESOME

My experience with ClickBank was awesome! I asked for a refund and it was in my bank account within two days. My interaction with Jafet was also awesome. Very polite and to the point. I have to tell you I was not expecting the response I received. GREAT JOB everyone! Happy day!

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

My question was well answered by Jafet

Despite the wait time to chat, my question was very well answered by Jafet and I was assured that the supplier, Jellyfit, would get back to me withing 72 hours. As an added comment, I cannot understand why the seller of this product does not give its customers a direct link to make enquiries - we have to contact you to contact the supplier. Very frustrating!

May 6, 2026
Unprompted review

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