clicklamp.com Reviews 

I decided to buy a set of lamps to decorate the living room and it turned out great. The quality of the manufacturer is quite good and the customer service is excellent.

I received the lamp after 5 working days, which is OK. No tracking ID of the shipment, but the customer service responded to my question by e-mail.
Satisfied with my purchase.

I received a lamp that did not work. I bought it ahead of time for my girlfriend's birthday. It was a quite disappointing moment. I had charged it ahead of time, but the light went out minutes into our patio dinner. We charged it again overnight to no avail. I contacted the customer service department within the 14 day time frame. Their response was unapologetic, assumed the fault to be my own, and requested I send a video to honor the return request. I responded as requested and have not heard back in a week. I am hoping that writing a review both warns other buyers and encourages a response from the company. Truly disappointed.

I just received the lamp, fast shipping for me which I asked for. However, I just did not see that it is not a Fatboy lamp (even if not said anywhere on the website).

I bought a FatBoy lamp for a good price. The product arrived within one week after ordering, so all good!

It is a little inconvenient that they don't send you an update when the product was shipped, nor a tracking ID. Add to that that you cannot pay with PayPal and thus have no purchaser protection, I did get a little uncomfortable first. But as I said, all ended up fine!

Having left this review, Click Lamp have finally got in touch and the lamp has now arrived. The lamp is great - exactly as ordered, if not rather later than expected. The firm’s communication with me has been much less good so I remain wary. They could have done much better.

Ordered a lamp in mid September. Company ‘values’ assure you of good customer service and prompt dispatch (48hrs). I’ve chased the lamp twice both by email and the companies contact form. No response whatsoever! Two weeks have passed. Tracking says that the order is ‘processing’. Wondering if click lamp will ever get in touch? Very disappointing service and well below the stated standards of the business as described on their website.

I ordered two lamps on Dec. 2nd and received them on Jan 2nd.. One was just fine, the other one did not work properly. It was difficult to charge and nearly impossible to light, the thread did not pull correctly. They told me I could send it back to Spain at my expenses which I eventually did on Feb 4th via UPS. I am still waiting for a new lamp, which I have been told has been sent. I'll update asap.

Highly recommend, amazing quality and everything went really smooth.

Ordered a lamp and it arrived very quickly, very satisfied with my order.