Clicks Reviews 94

it is a scam do not be fooled withdrew almost £200 from account unauthorised.
Happy to submit pics even attempted to withdraw money whilst the card had been blocked by the bank … I have updated my profile you can contact me directly

Awesome type experience. Quality of the Keyboard is great, makes you really feel that you're using a premium accessory.
The upper frame is the only thing that over time started chipping.
Customer support has also been fast and really helpful.

My order hasn't been delivered for days. No matter how many times I message them, they don't respond. Terrible.
Order CT25671170

Clicks support team was very responsive when I emailed the company to try to find out if the Power Keyboard supports older generations of iPhone, such as the 13 series.

Not only was their response polite, clear, and concise, they also explained the underlying mechanism behind it and its potential use beyond smartphones (i.e. supporting up to 3 bluetooth devices at the same time)

For me personally, the use cases will be my phone, tablet and smart monitor!

Perfect birthday gift to myself!

I had a question about a product fitting and working with my phone(Samsung Galaxy S25+ and I got a detailed response within a minute of sending the email. I was blown away with how fast they responded to me and gave me a very clear and understanding response It's little things like this that make a company amazing and ill tell everyone to buy from them!! Outstanding customer service!!!!!!

The company hasn't forgotten enthusiasts of the physical keyboard, and what it does, it does excellently.

Very easy ordering process and super-fast and friendly feedback. Looking forward to getting my new Communicator

The best core important features of product like Blackberry (physical keyboard, event hub, square screen factor, color led) mixed with Contemporaneity (Niagara is an elegant "one finger "interface!, Android is universal and the store is huge). I would like to suggest a high level of quality for picture and video (with particular regard to portraits), to create an "object of desire" for a particular market.

Saw the keyboard on the today show, it was an immediate buy. Returning because it makes my phone too long and top heavy. It was very difficult to type on the keyboard and still hold the phone upright. Shipping was fast, return was easy will explore other products.

WARNING
WARNING! BEFORE YOU BUY!

Be extremely careful when looking at Clicks.tech’s review score. The 5-star reviews are highly misleading and do not reflect the overall customer experience.

At first glance, the rating may look passable, but once you actually read the reviews, a very different picture emerges. The majority of customers leave 1-star reviews, detailing poor product quality, delivery issues, and lack of support. The handful of glowing 5-star reviews stand out sharply against this backdrop and appear to exist mainly to artificially inflate the overall score.

NEW PRODUCTS AND HIDDEN CROWDFUNDING

This is especially concerning because Clicks.tech is now promoting new products and prototypes that are not proven, not widely tested, and not in real customers’ hands, while simultaneously asking people to crowdfund them directly through their website.

Crowdfunding already carries risk, but backing unfinished hardware from a company with a track record dominated by negative reviews should set off alarm bells. Many customers are still unhappy with existing products, yet the company is already pushing the next thing and asking for more money upfront.

That should worry anyone considering a pledge or pre-order!

An unethical garbage company that likes to take people's money and not send out the product that they ordered and when you do finally get a hold of them and ask where your stuff is they will cancel your order instead of sending that thing you've been waiting patiently for if I could give this company less than one star for how they've treated me in this transaction I would

Immediate and very genuine response from the customer support team! And they make really cool products!

I simply responded with a simple comment to the support email and received immediate and very friendly answer. Definitely a good impression for me!

Regarding the service response time... phenomenal.

Christina, my support specialist, did something very unique in my experience these days. The email summary was efficient and provided clarity. This was given after I stated what I was seeking help with. Phenomenal.

With minimal challenge, she was able to identify and assist.

Lastly, when I mentioned my next step most likely will be to check in a month or so to inquire the date for the shipment of my forthcoming item, she replied and mentioned no need to reach out. She'll follow-up.

Now, I'll be impressed if this happens. This seems to be so counter to what most companies these days are doing (establishing even a basic relationship and allowing a specialist to follow-up with a customer).

I have high hopes for this brand and this type of service exemplified by Christina is setting a high bar. Thank you, Christina! Thank you, Clicks!

Request to Cancel Preorder and Refund
I would like to cancel this preorder and request a full refund, as the item has not been shipped yet.
Please confirm the cancellation and let me know when the refund will be processed back to my original payment method. They gave me a ticket number and they don’t respone

Simply the fastest and nicest company I've dealt with, they make excellent products and deserve a look at for sure.

I discovered this amazing keyboard to remind me of my "BB" years at CES

However, Clicks is refusing to ship to Estonia by sheer laziness

When prompted, the customer support (in reality, an AI bot) gives the terrible pretext of logistical factors, when they are already shipping to Finland, Latvia and Lithuania, countries that sandwich Estonia, and we are all in the European Union (and the customs are even more complicated in these countries)

I recommend to give your business to other countries that treat potential customers better

DO NOT BUY.

Absolutely terrible customer service. Wish I knew about this before purchasing. They take days to reply to anything and when you do get a reply, it is from an AI chatbot. I've had an absolutely terrible experience with these guys.

The product is niche. But for us guys who crave for the old blackberry days these guys really understand us. They have great ideas that bring back the physicality in our communicators. Hope they can keep up the passion in this niche economy