clickswim.com 

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Rated 5 out of 5 stars

Ordered speedos, been charged additional shipping cost on delivery despite initially paid shipping cost. Contacted customer service, they explained it was import taxes not additional shipping cost and... See more

Rated 5 out of 5 stars

Excellent customer service. I forgot to add discpunt coupon at check out. Emailed clickswim.com and got reply quickly infirming me that they had added discount. Delivery seemed delayed. Emailed ask... See more

Rated 5 out of 5 stars

Fantastic service, ordered a race suit in October 20-22 sent free of charge by special delivery in time for a gala. Unfortunately the Speedo race suit was faulty. As it hasn't been very warn much I co... See more

Rated 3 out of 5 stars

Thought it was a NZ store but was actually based in UK. Received dispatch confirmation relatively soon but they don't provide tracking number for delivery. Waited over 1 month and contact customer s... See more

Company details

  1. Swimming Competition

Information provided by various external sources

Giant online selection of swimwear and accessories, from Speedo, Zoggs, Maru, Aquasphere. Free UK Delivery and Returns. Super UK customer service


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Rated 5 out of 5 stars

Great customer service

Ordered speedos, been charged additional shipping cost on delivery despite initially paid shipping cost. Contacted customer service, they explained it was import taxes not additional shipping cost and were kind enough to rufund me that - didn't expect that. Thanks clickswimm!

August 19, 2022
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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. I forgot to add discpunt coupon at check out. Emailed clickswim.com and got reply quickly infirming me that they had added discount.
Delivery seemed delayed. Emailed asking update. Alistair again replied quickly with fast delivery arrangements.
Swimsuit was delivered next day in the morning. It fits perfectly.
Totally satisfied. Thank you clickswim!

June 19, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service, above and beyond

Fantastic service, ordered a race suit in October 20-22 sent free of charge by special delivery in time for a gala. Unfortunately the Speedo race suit was faulty. As it hasn't been very warn much I contacted click swim who immediately said not to worry and send back and they would replace. Have been fantastic kept me informed end-to-end service will definitely be using them again.

May 4, 2022
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Rated 5 out of 5 stars

Great personal friendly service

After a mix up on sizing I was sent the incorrect size of swim shorts. I emailed the company... contact details easily found.. and they sorted it out quickly, efficiently and in a friendly manner. I will happily use click swim again.

December 23, 2021
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Rated 5 out of 5 stars

Fast service

My order came really quickly but it didn't fit. I posted it back with the form to exchange for a bigger size and it arrived within two days. Brilliant service.

December 9, 2021
Rated 1 out of 5 stars

Appalling service

Appalling service. 2nd time ordered a product and order was cancelled as no stock. Disappointment every time use this company will not be ordering again.

December 8, 2021
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Rated 5 out of 5 stars

Just a top rate experience

Just a top rate experience. We ordered a Speedo racing fast skin, which was hard to find online, in the correct size. This was on sale, and we were thrilled to find it. After ordering, I reached out to enquire about delivery, and the lovely customer services man arranged for next day delivery so that it arrived in time for my daughters competition. The swimsuit is excellent as was the service

September 23, 2021
Unprompted review
Rated 1 out of 5 stars

Don't order anything through this site!

It's been 9 weeks since I ordered a bag and though it says it's a NZ site it isn't. It's based in the UK. They've ignored my emails and I'm assuming I may have to write this off. DON'T ORDER THROUGH THIS SITE.

March 15, 2021
Unprompted review
Rated 2 out of 5 stars

Poor customer service - buy locally

I ordered 2 goggles - it looks like an NZ based site but it is not. Only two pairs have arrived. I have sent 3 emails and called them but no response thus far. Thats pretty poor customer service.

February 23, 2021
Unprompted review

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