Ordered speedos, been charged additional shipping cost on delivery despite initially paid shipping cost. Contacted customer service, they explained it was import taxes not additional shipping cost and... See more
clickswim.com
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See what reviewers are saying
Excellent customer service. I forgot to add discpunt coupon at check out. Emailed clickswim.com and got reply quickly infirming me that they had added discount. Delivery seemed delayed. Emailed ask... See more
Fantastic service, ordered a race suit in October 20-22 sent free of charge by special delivery in time for a gala. Unfortunately the Speedo race suit was faulty. As it hasn't been very warn much I co... See more
Thought it was a NZ store but was actually based in UK. Received dispatch confirmation relatively soon but they don't provide tracking number for delivery. Waited over 1 month and contact customer s... See more
Company details
Information provided by various external sources
Giant online selection of swimwear and accessories, from Speedo, Zoggs, Maru, Aquasphere. Free UK Delivery and Returns. Super UK customer service
Contact info
Unit 9 Meadow Lane Industrial, LE11 1JP, Loughborough, United Kingdom
- 01509216970
- cs@clickswim.com
- clickswim.com
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Great customer service
Ordered speedos, been charged additional shipping cost on delivery despite initially paid shipping cost. Contacted customer service, they explained it was import taxes not additional shipping cost and were kind enough to rufund me that - didn't expect that. Thanks clickswimm!
Great Service and Highly Recommended
I can’t fault the Service I received and in fact I will
be a Returning Customer soon.
Excellent customer service
Excellent customer service. I forgot to add discpunt coupon at check out. Emailed clickswim.com and got reply quickly infirming me that they had added discount.
Delivery seemed delayed. Emailed asking update. Alistair again replied quickly with fast delivery arrangements.
Swimsuit was delivered next day in the morning. It fits perfectly.
Totally satisfied. Thank you clickswim!
Fantastic service, above and beyond
Fantastic service, ordered a race suit in October 20-22 sent free of charge by special delivery in time for a gala. Unfortunately the Speedo race suit was faulty. As it hasn't been very warn much I contacted click swim who immediately said not to worry and send back and they would replace. Have been fantastic kept me informed end-to-end service will definitely be using them again.
Good range of products - excellent customer service
I found a wide range of swimsuits on the website. Delivery was quick. I am really happy with the quality of my purchases. Excellent customer service - extremely helpful and friendly. The company responded quickly to my queries.
Excellent customer service
Excellent customer service, simple and quick exchange for a different size when requested, will certainly use them again
Very good service
Very good service. Swimsuit arrived quickly . No problems. Will order from them again.
Excellent service and delivery
Excellent service and delivery goods arrived in good time
Good product at a reasonable price
Good product at a reasonable price. Speedy delivery
Great price stock availability and…
Great price stock availability and delivery will use again for sure
Swimmingly Good
We have a new leisure centre with a 6 lane 25m pool. Excellent facility and easy to book a slot for swimming via the App
Great personal friendly service
After a mix up on sizing I was sent the incorrect size of swim shorts. I emailed the company... contact details easily found.. and they sorted it out quickly, efficiently and in a friendly manner. I will happily use click swim again.
Item arrived on time and is excellent…
Item arrived on time and is excellent Speedo quality as expected. Very happy with service and product
Fast service
My order came really quickly but it didn't fit. I posted it back with the form to exchange for a bigger size and it arrived within two days. Brilliant service.
Appalling service
Appalling service. 2nd time ordered a product and order was cancelled as no stock. Disappointment every time use this company will not be ordering again.
Just a top rate experience
Just a top rate experience. We ordered a Speedo racing fast skin, which was hard to find online, in the correct size. This was on sale, and we were thrilled to find it. After ordering, I reached out to enquire about delivery, and the lovely customer services man arranged for next day delivery so that it arrived in time for my daughters competition. The swimsuit is excellent as was the service
Don't order anything through this site!
It's been 9 weeks since I ordered a bag and though it says it's a NZ site it isn't. It's based in the UK. They've ignored my emails and I'm assuming I may have to write this off. DON'T ORDER THROUGH THIS SITE.
Poor customer service - buy locally
I ordered 2 goggles - it looks like an NZ based site but it is not. Only two pairs have arrived. I have sent 3 emails and called them but no response thus far. Thats pretty poor customer service.
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