Ordered speedos, been charged additional shipping cost on delivery despite initially paid shipping cost. Contacted customer service, they explained it was import taxes not additional shipping cost and... See more
clickswim.com
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See what reviewers are saying
Excellent customer service. I forgot to add discpunt coupon at check out. Emailed clickswim.com and got reply quickly infirming me that they had added discount. Delivery seemed delayed. Emailed ask... See more
Fantastic service, ordered a race suit in October 20-22 sent free of charge by special delivery in time for a gala. Unfortunately the Speedo race suit was faulty. As it hasn't been very warn much I co... See more
Thought it was a NZ store but was actually based in UK. Received dispatch confirmation relatively soon but they don't provide tracking number for delivery. Waited over 1 month and contact customer s... See more
Company details
Information provided by various external sources
Giant online selection of swimwear and accessories, from Speedo, Zoggs, Maru, Aquasphere. Free UK Delivery and Returns. Super UK customer service
Contact info
Unit 9 Meadow Lane Industrial, LE11 1JP, Loughborough, United Kingdom
- 01509216970
- cs@clickswim.com
- clickswim.com
People also looked at
Long Delivery to NZ
Thought it was a NZ store but was actually based in UK. Received dispatch confirmation relatively soon but they don't provide tracking number for delivery. Waited over 1 month and contact customer service for update but response was slow.
Update - They did end up sending me a replacement but still didn't provide tracking number. I did eventually received replacement order after waiting another month.
longest delivery ever...
been waiting for weeks, order never arrive. Sent an email, no reply at all.
Store in UK- prepare to wait ages for your product
I thought this was a NZ store as its website ends in .co.nz ... i was wrong. Had to wait over 2 weeks for my purchase to come from the UK. I won't be making this mistake again
Poor quality swimsuit
Quick delivery but the Speedo swimsuit is of inferior quality. Imitation from China?

Reply from clickswim.com
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