CliffSide London Reviews 

496
•
TrustScore 2.5 out of 5

2.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

If I could give 0 i would. This is a SCAM website the orders are not real. When I ordered my product I recieved an email saying it was due to be recieved by evri. After 4 months the package never ar... See more

Rated 2 out of 5 stars

Overpriced tees- some at £40, nice designs but they obviously do fade- material nothing special Size- bad: medium in some tees has a very short length Delivery: probably the worst I’ve ever see... See more

Rated 3 out of 5 stars

Clothing: GREAT QUALITY AND GREAT SIZES, LOOKS FIRE delivery: absolutely awful, if you are buying it for someone’s birthday you might as well order it a whole year in advance because they take so l... See more

Rated 4 out of 5 stars

I’m not sure why everyone is complaining about this brand. They’re great! Amazing service with packaging and cards that show they actually care about their brand. The quality of the hoodie i bought wa... See more

Company details

  1. Clothing Store

Written by the company

The CliffSide. All our clothing has been refined to a premium quality, and has been designed from professionals with years of experience. We are the best you can get. CliffSide London (CSL), was planned in early 2019. The big launch took risk, dedication and failed projects - until we were finally ready. The phrase "From the CliffSide" is referenced to represent a "Risk Taker".. Read more on our site.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

496 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.4

All reviews

(496)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

SLOW DELIVERY

I ordered two t shirts and at the checkout they have said it will come in one to two working days. I have only received an order confirmation and now it has been a week with no communication and updates about the delay of my order. Poor communication and im very dissapointed. I have felt like i have been scammed. I previously bought an item off there website and it took a month to come. I hoped it wouldn’t be the same but they haven’t improved. It’s a shame because the clothing designs they make are nice.

July 31, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

My email to cliffside

My email to cliffside:
This is the 8th email I am writing to you. I have no refund. No goods. The T-shirts I ordered I needed for my sons birthday. I explained many times he is autistic. I had this at Christmas and let him down. He wanted me to try again for his birthday and you’ve let him down.

No response

July 18, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM!!

Ordered nearly a month ago. Haven’t received it yet and they won’t answer any of my emails.
This is a scam

June 10, 2024
Unprompted review
Rated 1 out of 5 stars

Product not delivered

Ordered a tracksuit in January this year still hasn’t turned up. Emailed company multiple times I got a few replies saying my purchase will be with me soon , sorry for delays as there having trouble with stock. This was 3 months ago now when I go to email I get no reply. Dont waste your time with this company

January 12, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

They said they shipped my order but it…

They said they shipped my order but it hasnt been shipped as evri says they still havent shipped it dont but from them its been like 5 days since i ordered and they keep they saying the shipped it they are a scamming company

June 10, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

they said they was doing a £1 sale but…

they said they was doing a £1 sale but it turns out they got themselves hacked and couldn’t let us know this was resulted in many people getting there bank accounts hacked including me where £80 got taken out all due to cliffsides incompetence. Very unserious brand please don’t trust them

April 8, 2024
Unprompted review
Rated 1 out of 5 stars

SCAMMERS, AVOID!!!

SCAMMERS. They stole my money and covered it up with saying they got ‘hacked’… the whole thing doesn’t make any sense.

They may not always have been scammers, as I purchased from them in 2023, but even then it took them over 1 month to ship the items I brought.

April 8, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

WEBSITE HACKED.

GUYS,

THEY ARNT A SCAM WEBSITE.

IVE ORDERED AROUND 8 DIFFERENT THINGS SINCE 2022 THEIR WEBSITE HAS BEEN HACKED AND IVE JUST FALLEN FOR IT. STUPID ME. IF THIS HAS HAPPENED TO YOU GO TO YOUR BANK GET YOUR MONEY BACK AND CANCEL YOUR CARD IMMEDIATELY. IT WILL SIGN YOU UP TO A SUBSCRIPTION AFTER 24 HOURS YOU CAN FULLY CANCEL IT. BUT MAKE SURE YOUR CARD IS FROZEN OR CANCELLED TILL ITS COMPLETELY GONE. PLEASE EMAIL AND SPAM CLIFFSIDE ON INSTAGRAM ETC AS THEIR EMAIL HAS ALSO BEEN COMPROMISED!!!

April 9, 2024
Unprompted review
Rated 1 out of 5 stars

Do not let them scam you

Do not let them scam you. They are currently running a £1 sale that they are using the harvest user data. They will not send you the order and you won’t even get a confirmation email or a confirmation screen. It just redirects you to another payment link. DO NOT GET SCAMMED

April 7, 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY (READ DESCRIPTION)

This site as been hacked it doesnt use a real payment processor it uses once based in america which signs you up to a "membership" which costs ur order every 14 days plus costs £7 to cancel. Do not buy anything it is a scam

April 8, 2024
Unprompted review
Rated 1 out of 5 stars

Shocking!

Shocking!!

Can't belive what I'm reading, the worst company ever.

ROBBING G***

April 7, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

Any one ordering from a New Company…

Any one ordering from a New Company research them first, I knew it was too good to be true, they lock you in with discounts on your first order and then you get another discount if you order more. Ordered a hoodie for my Son in December, still waiting for item. Luckily I always pay via Klarna Pay in 3, and when next payment was due put in a Report to flag that goods not arrived and no reply to emails. Its March 21st now and I am getting a full refund.. Save yourself the agony and DO NO ORDER...

March 21, 2024
Unprompted review
Rated 1 out of 5 stars

Ordered months ago and still haven’t…

Ordered months ago and still haven’t received it, i sent multiple emails but all they say is “sorry for the delay, your order will be arriving shortly” but they say that then I wait more than 15 days and it never came, bad bad website don't buy from here, they will just take ur money and rob you and you can’t get a refund cuz they won’t let u

March 18, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look