ClimbersGift Reviews 66

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, finding them to be well-manufactured, authentic, and worth the money. Many people highlight the outstanding customer service, noting the quick response times, helpfulness, and friendly communication from the team. Consumers also appreciate the efficient resolution of any issues and the overall positive shopping experience. However, some customers also noted issues with their orders, including delays in dispatch or delivery, and in a few instances, receiving incorrect or incomplete items. A small number of reviewers expressed dissatisfaction with the customer service, describing it as unhelpful or slow to respond to their inquiries.

What people talk about most

Product

Clients share positive opinions on product quality. Many reviewers praise the high quality and design of the... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers praise the amazing, excellent, and... See more

Order

People report ambiguous experiences with order. While some customers praise quick replies, professional... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high quality and... See more

Response time

Consumers generally express satisfaction with response times. Many reviewers highlight quick replies via... See more

Based on these reviews

Rated 5 out of 5 stars

Great company, products excellent, worth the money. Any issues were quickly resolved, excellent communication very quick. They had to rush an order through as it didn’t all come originally but th... See more

Rated 5 out of 5 stars

I ordered the crimp war game for a friend’s Christmas present, which was a bit damaged (had a small chip). I reached out on their website and they were able to resolve my issue in a timely manner. The... See more

Rated 5 out of 5 stars

Very friendly team of confidence. It is a shame that their products and site were hacked by the poorest copies imaginable. The original block is great fun, well manufactured and the challenge cards... See more

Rated 5 out of 5 stars

Excellent customer service. I received one of their game card box with no game cards inside. I shot an email immediately, and Ryan sorted me out within 2 days. Happy shopping experience, and let's hop... See more


Company details

  1. Rock Climbing

Written by the company

Handmade rock climbing gifts and accessories for indoor and outdoor rock climbers.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

66 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Starting to think this is a scam

I preordered a boulder’s block weeks ago knowing it would be a little bit of a wait. However, I did receive an email saying it would take 1 more week to get the gift but since then it has been radio silence. I emailed to ask where the block was but have yet to receive a reply after almost 2 weeks. There is no sign of the climber shot glasses I orders too. Like another review it is starting to feel like a scam.

December 31, 2024
Unprompted review
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Rated 1 out of 5 stars

Scam-Never shipped and no replies

Ordered the boulder block gift set more than a week ago and still haven’t been shipped with no updates. No replies from them after emailing them twice and messaging on Instagram. Start to think this is a scam.

December 30, 2024
Unprompted review
Rated 5 out of 5 stars

Key holder

I absolutely love the key holder! It is incredibly cute and is perfect for my place. I always get compliments on how endearing the little cams are. A great unique gift for any climber!

September 11, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

Scored a nice crimp mug and a set of the wired stoppers as kay chains. They look great! Very pleased with the customer service of the sales team.

August 9, 2024
Unprompted review
Rated 5 out of 5 stars

Fast and precise

I purchased a high quality spacious mug .The product arrived swiftly and precisely as described a Flawless service. Highly recommend

December 25, 2023
Unprompted review
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Rated 5 out of 5 stars

Amazing gift for climbers!

I purchased a mug as a gift from ClimbersGift and I couldn't be happier. The mug arrived on time, in perfect condition, and the quality is outstanding. Any questions or concerns I had were addressed promptly. Highly recommended!

November 20, 2023
Unprompted review

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