Excellent service, ordered a set 4 days ago all delivered perfectly. Can not recommend enough
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It took the best part of a weekend (with help) to assemble our climbing frame (a Windale), but the instructions were clear and all the components were clearly labelled. If you can put together basic f... See more
We were impressed with the service but when we received the flat pack climbing frame this is more complicated than what it needs to be. The screws and bolts requires double refrencing when both r... See more
This is our second purchase from Selwood / Climbing Frames. Delivery arrived early, we opted for the basic curbside delivery as it was to our holiday home and we were both there, There were multiple... See more
Company details
Information provided by various external sources
Wooden climbing frames and outdoor climbing toys. Activity toys to encourage outdoor play. Top quality childrens climbing frames and outdoor play toys at great prices from ClimbingframesUK.
Contact info
The Old Granary, IP29 5RG, Bury St Edmunds, United Kingdom
- 441284852574
- info@climbingframesuk.com
- climbingframesuk.com
Good service & delivery but poor instructions
We were impressed with the service but when we received the flat pack climbing frame this is more complicated than what it needs to be.
The screws and bolts requires double refrencing when both refrences could easily be inserted on the label. Also it would be helpful if the bolts and washes were to be put together.
you get what u pay for @ sale price
Frame was easy to put together. A lot of screws and bolts missing which was unfortunate. wood is treated but only with, what looks like one coat, time will tell. All in all a good buy at £300. Wouldn't pay more for it purely because of the missing equipment. My kids love it though!
An outstanding product
We're delighted with the Highlander. We have 3 children (4,5,7) who can't keep away from it! A challenge for dad and grandad to assemble (2 long shifts and 6 recharges of the power drill over a Saturday and a Sunday), but enjoyable and very satisfying to see it coming together. We bought extra monkey bars, which fit easily to the left hand side of the frame. One of our roof parts was split too, which we're in the process of getting a replacement for, and so far the after service (with the manufacturer, not with Climbing Frames) to get this has been very personal and high quality. Overall - excellent, and great value for money through Climbing Frames.
Excellent service
Enquiry about a replacement safety net for trampoline was dealt with very efficiently and a replacement was sent promptly.
Excellent instructions, excellent product
Delivered on time. Instructions first rate. Easy to assemble. Seems to be of excellent quality. Would definately recommend.
Great product, even better customer service
After browsing the site my husband and I decided on the Meadowvale climbing frame for our 2 sons (aged 3 & 6 years) and after placing the order the delivery was organised for less than 2 days later. The delivery was first thing in the morning and it was amzing how compact it all was. After sorting through it I realised I'd not ticked the box for the free sandpit but one call to Climbing Frames Uk sorted this out and it was delivered the following day at no charge (thank you). My husband and brother-in-law took a full day to sort and build it up so be prepared for that, there are loads of pieces but we labelled every piece (using masking tape and writing on it) and it was just a case of putting it all together following the comprehensive instructions. There was 1 piece of wood which had a slight crack/flaw in it but again one call to Climbing Frames Uk and we had the new piece a couple of days later.
My kids absolutely love their climbing frame, the slide is really slidey so we've put a mat at the bottom of it. It looks great in our garden and the quality is excellent.
All in all a quality product from a quality company.
Thank you!
Great customer service & quick delivery thanks!!
I chose climbingframes uk after a recommendation from a friend, and I am very impressed by the service and fast delivery. I would not hesitate to recommend to others.
The accessories purchased were fantastic value for money
We have purchased several accessories from Climbing Frames UK and each order has been processed efficiently. Our customers and ourselves have been very impressed with the quality and price of the products purchased.
excellent service
the service was excellent recieved delivery on time the driver even rang me 15 mins before he arrived so i was able to recieve delivery, there was 1 missing part but filled in form on the internet and the part was delivered 2 days later without no problems
great trouble free shopping experience
excellent quality,easy assemble and very very good value for money
happy kids happy mummy
delivery was fast,and tho there was lots of little bits my hubby managed to put it 2geather for a few hours over a few days with help from a mate.once up it is good looking,strong and just as good as any frame you would see in the park.well good value for money.my children spend hours on their frame and all the friends play on it to,so happy kids happy mummy.would tell anyone to buy from climbingframesuk!!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








