Placed order, no shipping or tracking info and it’s 2 weeks later. Phone number says vm is full and no response to email. I should have checked reviews before ordering…hopefully you see this and the r... See more
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Placed order July 6. Status shows manual verification required. I have emailed company twice and have not received any response. I understand that COVID is causing delays. However I placed 2 orders on... See more
Company replied
Payment with Visa Credit Card(s) from abroad are not accepted. I purchased with you in January, 2019 and paid with credit card from abrod (currently I live in Brazil) and had no problem. Now, you... See more
Company replied
I have never had such a poor experience online when simply ordering vitamins and supplements. The company charged my card and it has been in “awaiting credit card settlement” for over a month. You hav... See more
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Company details
Information provided by various external sources
Clinical Nutrition Centers combines the personal touch of a local, independent physician’s healthcare office, a nutritional medical dispensary, and a retail sales outlet, with the convenience and product selection of shopping online. Our founder has over 28 years experience in the integrative medicine natural health care field, and who has decades of experience in navigating the professional supplements and nutritional products industry that contains massive volumes of products available to physicians. His education, training, and knowledge in functional medicine has provided cutting-edge solutions for patients since the 1980s. Clinical Nutrition Centers is a family business founded on the principles true natural and healthy holistic health care should of combine honesty, integrity, and affordability. Clinical Nutrition Centers established the family's next generation cutting-edge health care business with these goals in mind and heart: To be a world leader in making available and affordable the best holistic health care assessment and nutrition treatment programs combined with the highest quality professional strength nutritional products. Our company seeks to provide our customers with the most clinically effective natural and nutritional based supplements and remedies together with accurate methods to determine the precise products your body needs to improve function, get healthier, and stay healthy with fresh products and fast shipping. Our first retail location opened in 2012 in Wexford, PA. Our walk-in natural health care clinic and retail store is open 10am-6:00pm Monday through Thursday and 10am-5pm on Fridays Eastern Standard Time Zone. Phone line hours are available during the same operations hours for walk-ins, Monday through Thursday 10:00 am - 6:00 pm and 10:00 am - 5:00 pm Fridays during Eastern Standard Time. If you reach us by telephone after we are closed, you are welcome to place orders on our voce mail and we will call you back ASAP.
Contact info
12985 Perry Highway (Route 19), 15090, Wexford, PA, United States
- 855-326-8449
- admin@ClinicalNutritionCenters.com
- clinicalnutritioncenters.com
1.3
Bad
187 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Still don't have my order and have…
Still don't have my order and have messaged them and no answer.
December 28, 2021
Unprompted review
Reply from Clinicalnutritioncenters
Charlene, thank you for your order. We are sorry for widespread shipping delays during the December 2021 holidays caused my increased shipper delays and all Brands experiencing raw material shortages due to Covid-19 related matters. We try to be transparent by providing advanced notice to our customers about these product procurement and shipping delays on our website. During our website's checkout cart process, we require customers to read and acknowledge having read these Brands' raw material procurement delays, production and shipping delay process issues for customers to complete placing orders, and also advised making orders for products 2-4 weeks in advance of needing delivery. Many products are on Brand backorder statuses with these Brands experiencing 1-12 week delays in having inventory available to even ship to us. We did ship to you your order on 12/26/21, and an automatic email was sent to you with a shipping tracking number. You did send to us on the next day 4 email messages within 3 minutes on 12/27/21, and 1 email on 12/28/21 asking when we were going to fulfill your order. We responded on 12/28/21 via email within 10 minutes of your last email sent to us on the same day. We trust you received your product and hope you understand the difficult landscape of Brands' product manufacturing and inventory issues they are experiencing resulting in random backorders for their products. We are happy to have served you and completed the fulfillment process. We would appreciate a modified review, thank you.
Bad Company
Ordered some supplements from their site a week ago. No update and they won't respond to my emails. Extremely frustrated. Do not order from them.
September 19, 2021
Unprompted review
Good communication
Good communication. I dislike the limit of 1 on the product I needed. All else is great.
March 3, 2021
Reply from Clinicalnutritioncenters
Mary, thank you for your positive comments. We wish we could increase the limit for the product Brand you requested but we cannot assist you with that request at this time. We strive to provide the best nutritional supplement products available in the USA and provide honest service with fair pricing. We appreciate your purchase with us and we hope to continue a long and healthy relationship with you.
The product arrived in a good amount of…
The product arrived in a good amount of time! And the product worked the first day! I am super happy.
March 2, 2021
Reply from Clinicalnutritioncenters
Kananii, thank you for your appreciation. We believe we provide the best nutritional supplement products available in the USA. We also offer honesty, integrity, and the best service we can together with fair pricing. Thanks for your order, we wish you super health recovery. and a long and healthy relationship with you.
Clinical Nutrition supplements
Called my order in to Clinical Nutrition on a Friday afternoon and was able to pickup on Monday at Noon at my convenience.
My order was complete and exactly as ordered!
Enjoy doing business with Clinical Nutrition!!
March 2, 2021
Reply from Clinicalnutritioncenters
Thanks Paul, as always, we appreciate your patronage and hope to continue the consistent super level of service we have a long history of completing for our customers.
Order Quantity
I want to make a suggestion to shorten the posting times.
If there is a section on the website that indicates whether the product we have selected is in stock or not ... Thus, the product that is not in stock is not ordered. While waiting for that product to arrive, other products will not be delayed ... Is this possible?
March 1, 2021
Reply from Clinicalnutritioncenters
Ali, we wish we could keep you happy with all your wishes, however, even if we were a manufacturer, sometimes inventory is not available due to raw material suppliers not having the goods to provide to the manufacturers. Thus this scenario creates product supply interruptions and delays in shipping. We also keep our stock levels low so we can provide fresher products closer to the manufacturing dates. We also unfortunately have to restrict purchase amounts due to manufacturer requirements. We hope that this enables you to stay healthy along the way.
always has products in stock and ships…
always has products in stock and ships quickely
January 8, 2021
It's nine days after my order was…
It's nine days after my order was confirmed, and I've heard nothing regarding shipping or any timeline. I'd understand if the item was out of stock, but then the website should reflect that information and I would have purchased elsewhere.
January 6, 2021
Reply from Clinicalnutritioncenters
Heather, thank you for your order. We are sorry for widespread shipping delays during the December 2020 holidays caused my increased shipper delays and all Brands experiencing raw material shortages due to Covid-19 related matters. We try to be transparent by providing advanced notice to our customers about these product procurement and shipping delays on our website. During our website's checkout cart process, we require customers to read and acknowledge having read these Brands' raw material procurement delays, production and shipping delay process issues for customers to complete placing orders, and also advised making orders for products 2-4 weeks in advance of needing delivery. Many products are on Brand backorder statuses with these Brands experiencing 1-12 week delays in having inventory available to even ship to us. We did ship to you your order during the busy winter holiday season when many Brands and us as well had staff shortages. We cannot control the inventory levels Brands have available to ship to us after we place orders to them, so randomly when customers place orders we have various shipping delays. We trust you received your product and hope you understand the difficult landscape of Brands' product manufacturing and inventory issues they are experiencing resulting in random backorders for their products. We are happy to have served you and completed the fulfillment process. We would appreciate a modified review. Thank you
I ordered on Christmas day which was…
I ordered on Christmas day which was right before the weekend, so I think maybe my order took longer than normal. This is the first time I ordered from them. I'll be sure to order from them again when it's not a holiday.
January 4, 2021
Reply from Clinicalnutritioncenters
Cynthia, thank you for your support. We are sorry for the delay with shipping. Like most companies, we do offer our staff the extra time off to enjoy their time with family. At the same time, our various Brands who are manufacturers provide time off for their staff as well, resulting in supply interruptions. We suggest in the future to be mindful of late November through December each year creating shipping delays due to merchants all trying to ship for the Christmas season. We suggest ordering mid-November for two months of products in order to assist with shipping delays. This past holiday season was even worse due to Covid restrictions causing more online orders than ever in history. We do advise to place orders 1-2 weeks in advance of needing products, which will provide a high probability of having the products available from the Brand companies. However, sometimes even the Brands cannot obtain raw materials in time to produce new product runs prior to Brands themselves running out of bottles at their warehouses. This results in more problems for us than most customers fathom, so all products are not available at all times. Covid has also affected the raw material production industry causing staffing interruptions. Thank you again for your understanding and patience with our services.
Reply from Clinicalnutritioncenters
Mr. H, we appreciate your trust in our products offered and services. Thank you for your purchase.
Exactly the product I expected
The supplement I ordered arrived in seven days. It was a good price, and exactly what I expected. I would order from here again.
January 3, 2021
Reply from Clinicalnutritioncenters
Victoria, thank you for your order and appreciation of our products offered, prices, services, and trust in our integrity. We appreciate our thankful customers.
Reply from Clinicalnutritioncenters
Dave, we hope you have found the product helpful for your healthcare needs. We strive to offer the highest quality products available in the USA. Thank you for your purchase and we hope to continue to provide you with superior service.
Be careful of shipping status
I think your vendor and/or inventory went awry. I ordered two items on 11/26 and am still "awaiting fulfillment" on them on 12/3. You might want to check and have a better grasp on this as I wasn't expecting this long a wait. It could be COVID has delayed you getting in stuff, too. Something needs to be addressed, be by your vendor or w/i house. I have used you before w/o issue, I think.
December 3, 2020
Reply from Clinicalnutritioncenters
Lisa, as you know the year 2020 has come with much struggle regarding supply and shipping issues. So we are sorry for the delay with shipping. Like most companies, we do offer our staff the extra time off to enjoy their time with family during the late fall and winter holidays. Concurrently, our various Brands who are manufacturers provide time off for their staff as well, resulting in supply interruptions. We suggest in the future to be mindful of late November through December each year creating shipping delays due to merchants all trying to ship for the pre-Black Friday through Christmas season. We suggest ordering mid-November for two months of products in order to assist with shipping delays. This past 2020 holiday season was even worse due to Covid restrictions resulting in people making more online orders ever. We do advise to place orders 1-2 weeks in advance of needing products, which will provide a high probability of having the products available from the Brand companies. However, sometimes even the Brands themselves cannot obtain raw materials in time to produce new product runs prior to running out of previous manufacturing bottle supplies at their warehouses. This results in more problems for us than most customers fathom, so all products are not available at all times. Covid has also affected the raw material production industry causing staffing interruptions. Thank you again for your understanding and patience with our services.
They had hard to find products and…
They had hard to find products and received shipment in timely manner.
December 3, 2020
Reply from Clinicalnutritioncenters
Sue, thank you for your appreciation of our products and services, we do aim to provide the highest quality products available in the USA and strive to provide them with sufficient shipping times. We are grateful for customers like you.
Great company
I've been ordering from Clinical Nurtrition Center for months now and I've never been disappointed. They sell quality supplements that you can't find anywhere else. Their prices are competive and their shipping time is excellent.
December 2, 2020
Reply from Clinicalnutritioncenters
Christine, thank you for your wonderful review, we appreciate your honesty. We wish we would consistently receive from our customers such honesty within written reviews as we ALWAYS strive to not disappoint but provide trustworthy products, service, advice wrapped in integrity. We hope to continue such relationship for many years to come.
good products and prices
They have quality products at good prices (40% under my doctor's office) and ship quickly, securely (bottles are well-wrapped), and free.
December 1, 2020
Reply from Clinicalnutritioncenters
Thank you Lewis, we aim and strive to provide the highest quality products with fair prices. Although shipping can be tricky when we are forced to use 3rd party shippers and their random delayed problematic delivery schedules, we are happy you are satisfied with our services. We hope you stay healthy using our products and staying with us as a regular customer. Stay Healthy !
Boom
Found the item I was looking for, ordered it and boom. Shipping was quick and notification ample.
November 4, 2020
Reply from Clinicalnutritioncenters
Thank you for your kind review, we strive to keep our customers happy with top of the line products and availability. We are however not manufacturers so we commonly find ourselves at the mercy of Brands' delays in their own production and shipping times leading to backorder statuses.
Great product and fast delivery!
November 3, 2020
Reply from Clinicalnutritioncenters
Thank you for your kind review, we strive to keep our customers happy with top of the line products and availability. We are however not manufacturers so we commonly find ourselves at the mercy of Brands' delays in their own production and shipping times leading to backorder statuses.
Great experience
I didn't know what to expect, as this was my first time ordering from Clinical Nutrition Centers. My experience was excellent, as it was seamless--I ordered, and my product arrived in a few days! Perfect.
October 19, 2020
Reply from Clinicalnutritioncenters
Thank you for your kind review, we strive to keep our customers happy with top of the line products and availability. We are however not manufacturers so we commonly find ourselves at the mercy of Brands' delays in their own production and shipping times leading to backorder statuses.
I have not received my order yet.
I have not received my order yet. I expected to have it by now. It is hard to give a good review before I have my order. What could be taking this long?
September 9, 2020
Unprompted review
Reply from Clinicalnutritioncenters
Anne, we are sorry about this order not being able to be fulfilled at the time it was placed. The product was on an extended Brand manufacturing backorder status at the time. We did not charge your credit card and your payment data had expired during the wait for the product to be produced by the Brand. Thank you for your shopping with us.
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