Clinicalnutritioncenters Reviews 

187
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Placed order, no shipping or tracking info and it’s 2 weeks later. Phone number says vm is full and no response to email. I should have checked reviews before ordering…hopefully you see this and the r... See more

Rated 1 out of 5 stars

Placed order July 6. Status shows manual verification required. I have emailed company twice and have not received any response. I understand that COVID is causing delays. However I placed 2 orders on... See more

Company replied

Rated 1 out of 5 stars

Payment with Visa Credit Card(s) from abroad are not accepted. I purchased with you in January, 2019 and paid with credit card from abrod (currently I live in Brazil) and had no problem. Now, you... See more

Company replied

Rated 1 out of 5 stars

I have never had such a poor experience online when simply ordering vitamins and supplements. The company charged my card and it has been in “awaiting credit card settlement” for over a month. You hav... See more

Company replied

Company details

  1. Fitness and Nutrition Service
  2. Pharmacy
  3. Vitamin and Supplements Store

Information provided by various external sources

Clinical Nutrition Centers combines the personal touch of a local, independent physician’s healthcare office, a nutritional medical dispensary, and a retail sales outlet, with the convenience and product selection of shopping online. Our founder has over 28 years experience in the integrative medicine natural health care field, and who has decades of experience in navigating the professional supplements and nutritional products industry that contains massive volumes of products available to physicians. His education, training, and knowledge in functional medicine has provided cutting-edge solutions for patients since the 1980s. Clinical Nutrition Centers is a family business founded on the principles true natural and healthy holistic health care should of combine honesty, integrity, and affordability. Clinical Nutrition Centers established the family's next generation cutting-edge health care business with these goals in mind and heart: To be a world leader in making available and affordable the best holistic health care assessment and nutrition treatment programs combined with the highest quality professional strength nutritional products. Our company seeks to provide our customers with the most clinically effective natural and nutritional based supplements and remedies together with accurate methods to determine the precise products your body needs to improve function, get healthier, and stay healthy with fresh products and fast shipping. Our first retail location opened in 2012 in Wexford, PA. Our walk-in natural health care clinic and retail store is open 10am-6:00pm Monday through Thursday and 10am-5pm on Fridays Eastern Standard Time Zone. Phone line hours are available during the same operations hours for walk-ins, Monday through Thursday 10:00 am - 6:00 pm and 10:00 am - 5:00 pm Fridays during Eastern Standard Time. If you reach us by telephone after we are closed, you are welcome to place orders on our voce mail and we will call you back ASAP.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

187 reviews

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No history of asking for reviews

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1.3

All reviews

(187)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quality Company

Company very quick to respond to any questions. Very personable. Product line good. No complaints

September 4, 2020
Unprompted review
Clinicalnutritioncenters logo

Reply from Clinicalnutritioncenters

Thank you for your kind review, we strive to keep our customers happy with top of the line products and availability. We are however not manufacturers so we commonly find ourselves at the mercy of Brands' delays in their own production and shipping times leading to backorder statuses.

Rated 5 out of 5 stars

Product was easy to find

Product was easy to find, once ordered it arrived quickly... it’s always a challenge to get product to Hawaii in a short amount of time. I was very happy how quickly I received my product. Thank you

September 4, 2020
Unprompted review
Clinicalnutritioncenters logo

Reply from Clinicalnutritioncenters

Thank you for your kind review, we strive to keep our customers happy with top of the line products and availability. We are however not manufacturers so we commonly find ourselves at the mercy of Brands' delays in their own production and shipping times leading to backorder statuses.

Rated 3 out of 5 stars

Average due to notification of when my items will be shipped

I am rating them as average, as my order is still in fulfillment and has not shipped to me. I ordered on July 26, 2020 and as of today, Aug 3, 2020, my order still has not been shipped and there is no indication on when it will be shipped.
Prices are good, but so far the service is slow to deliver the product and there is no indication of when my product will be delivered.

August 3, 2020
Unprompted review
Clinicalnutritioncenters logo

Reply from Clinicalnutritioncenters

Thank you for your review, we strive to keep our customers happy with top of the line products and availability. We are however not manufacturers so we commonly find ourselves at the mercy of Brands' delays in their own production and shipping times leading to backorder statuses. If you have time kindly update your review since you did receive the products. Thank you

Rated 3 out of 5 stars

Customer service is very poor!

Customer service is very poor!
Does not respond

August 3, 2020
Unprompted review
Clinicalnutritioncenters logo

Reply from Clinicalnutritioncenters

Thank you for your review, we strive to keep our customers happy with top of the line products and availability. We are however not manufacturers so we commonly find ourselves at the mercy of Brands' delays in their own production and shipping times leading to backorder statuses. We did ship out the product the day after you ordered it, so we are confused by your review. Please kindly update your review to match our service and product fulfillment provided. Thank you

Rated 1 out of 5 stars

What is manual verification

Placed order July 6. Status shows manual verification required. I have emailed company twice and have not received any response. I understand that COVID is causing delays. However I placed 2 orders on the same day as this, with vitacost and Zhou nutrition, and have received both already. Will not order from here again.

July 14, 2020
Unprompted review
Clinicalnutritioncenters logo

Reply from Clinicalnutritioncenters

Thank you for your review, we strive to keep our customers happy with top of the line products and availability. We are however not manufacturers so we commonly find ourselves at the mercy of Brands' delays in their own production and shipping times leading to backorder statuses and delayed shipping our customers. We are a small business and have limited staff to handle inquiries about fulfillments. The Manual Verification Required status is our simple way to delay accepting payments until we ship to customers. This simply assures the customers that we do not process their payments while delays occur in fulfillment of the orders. We prefer not to get paid for the products until we are ready to ship due to random Brand backorder statuses. Thank you

Rated 1 out of 5 stars

What does Manual Verification Required…

What does Manual Verification Required mean? We placed an order 3 weeks ago, $8 shipping, for a little 60 capsule bottle and still haven’t received it or even a courtesy email. Logged in to see that the order status is: Manual Verification Required. ???

March 11, 2020
Unprompted review
Rated 1 out of 5 stars

Available means of contact do not work

Available means of contact do not work. Multiple voice mails and no reply, multiple emails and no reply. Sat on an order with a status of "Manual Verification Required" for 2 business days. Attempts to contact and resolve failed.

January 3, 2020
Unprompted review

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