Closetfactory Reviews 1,359

TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

Worst closet company in Tampa Bay and Orlando. With so many options I strongly encourage you to look elsewhere. Designs didn’t match the initial installation. Owners changed the wall a shelf was on wi... See more

Rated 5 out of 5 stars

Brian S, serving Jupiter, FL - WOW!! Brian far exceeded our expectations as the installer of my new organized Christmas present from my wife. Total perfection with an incredible eye for detail tha... See more

Rated 1 out of 5 stars

Horrible customer service stay away. Install nightmare. Drawers are different color than rest of closet. Called 4 times since install date. Zero call backs Zero answers on problem. Unauthorized cred... See more

Company replied

Rated 5 out of 5 stars

Hat’s off to Closet Factory! A well run company from start to finish. My designer, VERONICA L, did a wonderful job; taking measurements, designing and making suggestions to help complete a perfect cl... See more

Company details

  1. Storage Facility
  2. Cabinet Maker
  3. Furniture Store

Information provided by various external sources

You are unique and so are your needs. When it comes to creating custom closet solutions that are imaginative, well-organized and satisfy your design sensibilities, we believe the process must begin with a partnership between you and one of our designers. Together we will create a storage system individually designed for the way you live and the items you store. And then we style your closet to fit seamlessly into the aesthetic of your home.

Custom Closets As Unique As You Are

Written by the company

Request Your Free Design Consultation
Whether you have a master bedroom walk-in closet, a kid’s reach-in closet, or a luxury dressing room, Closet Factory will work with you to discover your unique wants and needs, style preferences, and budgetary requirements.

Closet Factory Offers A Lifetime Warranty

We are with you every step of the way!

We are with you every step of the way!
You will work closely with one of our expert designers to create a customized, one-of-a-kind design that surpasses all expectations and truly transforms the space. From the initial consultation to the installation date and beyond, your designer is with you every step of the way.

Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

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Replied to 25% of negative reviews

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Rated 5 out of 5 stars

I love my closet

I love my closet. It's beautiful and affords me so much space. Everyone we worked with was wonderful and I couldn't believe how quickly they put it all together!

March 18, 2022
Rated 5 out of 5 stars

My experience with closet factory was…

My experience with closet factory was good. I was especially pleased with the consultant who did the layout for my walk in closet. She was very pleasant to work with and did an excellent job of planning for my needs. Her name was Jillian. Thank you Closet Factory for making this a pleasant experience!

March 18, 2022
Rated 4 out of 5 stars

The actual cubbies are terrific

The actual cubbies are terrific. The drawers turned out on a slant due the wall not being straight. However, the system did not cover the holes in my wooden floors or the holes in the walls where there the original pole for hanging existed.

March 18, 2022
Rated 5 out of 5 stars

A great company start to finish

A great company start to finish. Bettina worked with our ideas even designing the closet around previous plumbing lines.

Eric, our installer was fast, clean and efficient.

Would highly recommend them and will be using them in the future.

March 17, 2022
Rated 5 out of 5 stars

More than happy ... ecstatic

From the moment my designer (Claudia) arrived until the new cabinet was installed I had nothing but compliments for the entire team. It was one of the BEST experiences ever!!!

March 17, 2022
Rated 5 out of 5 stars

Reorganization of closets worth while

Reorganization of our closets made such a difference in our home. We are so thankful for Closet Factory and the work they did. They are very nice looking and functional. We were able to help design them. The workers were nice to work with and the follow through on a few issues was timely and good. Would recommend Closet Factory.

March 17, 2022
Rated 5 out of 5 stars

I was impressed with the…

I was impressed with the professionalism exhibited throughout my experience with Closet Factory. From the time the consultant (DiDi) came to my house (on time and when promised), it was a very pleasant experience. Installation was done well and as expected by considerate and capable installers. The end result was very nice and I was extremely pleased with the entire process.

March 17, 2022
Rated 5 out of 5 stars

The Closet Factory is amazing!

The Closet Factory helped me w my
Master closet and built in desk and cabinet in my office. Julia was the best designer and made my dreams come to life! The installers did the most marvelous job and I’m beyond happy w both jobs!

March 17, 2022
Rated 5 out of 5 stars

Master Closet Exceeded Expectations!!!

I highly Recommend Closet Factory. From our 1st meeting at the Showroom with Nina, our experience throughout the process was very Professional. The Engineers make sure your design works perfectly and the Installers were very kind, on time & neat. The Finished Master Closet Exceeded My Expectations!

February 26, 2022
Unprompted review
Rated 5 out of 5 stars

We had custom built cabinets made for…

We had custom built cabinets made for the garage. They came out amazing. Black with a grey medal handle that runs the length of the 10 foot cabinets. It's worth the wait. Thank you Walter for all of your help. The process was enjoyable, and the cabinets came out perfect.

February 21, 2022
Unprompted review
Rated 5 out of 5 stars

My designer Nina Spohn exceeded my expectations!!!

I’m so happy l chose Closet Factory to complete my pantry. Starting with my designer Nina Spohn was excellent, extremely knowledgeable and friendly. She even made suggestions and took her time to make sure my design was satisfactory. As for the installation process The gentleman was professional and did an excellent job. I couldn’t be any happier!!!! As for any future home improvements l would definitely consider purchasing their products and hopefully working with the same designer Nina Spohn.

February 18, 2022
Unprompted review
Rated 5 out of 5 stars

We worked with designer Karen Harding

We worked with designer, Karen Harding and she was wonderful. Our project demanded a lot of creativity to maximize storage and organization, in a small condo. Karen was diligent and creative, and we are super happy with the final result. Would highly recommend Karen. The installers were very professional as well and efficient with the install.

February 6, 2022
Unprompted review

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