While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Computer Service

Written by the company

Cloud-Runner is a CI CD As A Service solution operated from France and hosting data in European Union. Our mission is to provide you with a secured, high performance and managed Gitlab runner in just a few minutes.


Contact info

2.9

Average

TrustScore 3 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Insanely sketchy

Insanely sketchy!

They do not provide macos runners + there is no way to disable or remove your account.

April 21, 2026
Unprompted review
Cloud-Runner logo

Reply from Cloud-Runner

Dear,

We understand that your experience may have been frustrating, and we appreciate you taking the time to share your feedback.

As discussed earlier today, the current process for provisioning macOS runners on our platform is manual. You need to contact us by email so we can set it up for you. While we recognize this is not the most convenient approach, it is necessary for now because each macOS runner is deployed on a dedicated Mac server that must be physically prepared and installed in a data center beforehand. For this reason, provisioning is handled on demand.

That said, your feedback is absolutely valid. We are taking it into account and will prioritize integrating a self-service provisioning system directly into our application.

Thank you again for trying our platform. We hope you’ll consider giving us another chance as we continue to improve.

— Guénolé, on behalf of the Cloud-Runner team

Advertisement
Rated 5 out of 5 stars

We've been using cloud-runner for 3…

We've been using cloud-runner for 3 months now and have saved time on most of our jobs. The runners are affordable and much more efficient than the competition.

Guénolé is a great help when we need it, and in fact saved us a considerable amount of time on a specific job.

We were able to discuss infrastructure and security on several occasions to find a solution to our specific needs.

With a competitor we wouldn't have been able to develop such a tailor-made solution for €89/month.

September 3, 2024
Unprompted review
Rated 5 out of 5 stars

What is Cloud-Runner?

Since use Cloud Runner, i can sean three things:
- A custom gitlab runner.
- It's 89 euros per month VS 120 euros at gitlab.
- 70% less CI time! I went from 15 minutes on average to 4 minutes at cloud-runner. What sent in production in no time!

March 1, 2023
Unprompted review
Rated 5 out of 5 stars

It just works (very well)

For 49€ per month Cloud-Runner allows me to stop having to maintain a GitLab CI runner by myself on top of a barely cheaper VPS. Even better: my CI jobs happen to run faster!

July 1, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Real life-changer

Using cloud-runner.com, we have cut down our gitlab-runner's build time from over 20min to ~3-4 minutes. We no longer have to switch contexts between a push and the test of our deployed feature.
Hard to imagine going back to our old runner.. truly a life-changer!

June 10, 2023
Unprompted review
Show reviews in all languages. (7 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look