Cloudflare Reviews 1,232

According to the hosting provider and who is data, Cloudflare is the real hosting of the scam domain arabox.org. This scam domain infringement logo, content and images from pelicancontainers.com domain. After the multiple abuse requests, cloudfare is no responding us, because cloudflare supports the scam domains.

Cloudflare renders a site useless to me. It never, EVER, works except on the rarest of occasions here when I am getting maximum Internet speed. Cloudflare could easily fix this with a simple Captcha-like user inputted puzzle or selection, but they don't care about people like me enough to do so. Therefore I vote with my feet. Latest social media site to bite the dust over that garbage software is X, the former Twitter site. One loop of Cloudflare today and I am done with that site. I was considering a paid account too. But X doesn't care either, or they would toss that feces program. But at least I found out now so I didn't waste the money on a site that relies on that useless garbage. I have already tossed all other social media using Cloudflare, and don't think I will sludge my way back either. I started driving a long time before the Apple PC hit the consumer market, and forget cell phones. The only reason I got one of them was because in 2001 my now ex-wife purchased it for me for my birthday. And, I didn't start texting until 2021 or so.
If you need the offer of "security" for your site and servers and pick Cloudflare, you will lose people like me. And I assure you I have spent tens of thousands online before the Cloudflare garbage became the "seeming" cat's meow in their area. It is junk, and they don't give a damn about country folks like me. If you have had similar experiences and are like me, deep in the country woods with bad service, leave a review like this before getting rid of the offending site(s) and tell everyone why here. Maybe one day they'll smarten up and begin caring about everyone, not just the city slickers living in incidental RF range of a microwave cell tower.

Misleading pricing on Workers AI and 34+ days of ignored billing dispute

Cloudflare's Workers AI service advertises pricing per token on the model page (e.g., $0.10/M input tokens for gemma-4-26b-a4b-it), but actually bills in a proprietary unit called "Regular Twitch Neurons" that is not disclosed on the model page. The result: a $2,457.90 charge in a single billing period for usage that, at the advertised token price, should have cost a tiny fraction.

To make it worse, during this same period their own status page showed the model as "unhealthy" with elevated error rates. So I was likely charged for failed requests caused by their infrastructure.

I opened a billing dispute on April 10, 2026. First human response came 13 days later. To avoid having my account cancelled on April 27 (which would have taken down multiple production services), I was forced to pay the disputed amount under coercion.

It's now May 14, 2026. 34 days later. All I get from their billing support are copy-pasted generic templates: "Our Workers AI Team are actively addressing this issue. We will provide an update once the resolution has been confirmed." Word for word, twice.

No timeline. No breakdown. No specifics. No accountability.

If you're considering Workers AI for production, be aware that the prices advertised on model pages are not what you'll actually be billed.

Cloudfare blocks my access to certain websites thinking I'm a bot or that I would like to attack the sites! Cloudfare itself is a total scam!! They should be banned!

Three separate issues pushed me to migrate, and none of them were minor. The WAF is configured so aggressively that legitimate users hit infinite CAPTCHA loops on sign-in and abandon the session entirely. That's not a security feature — that's a conversion problem created by the tool meant to prevent one. Urgent tickets on R2 storage failures and a billing loop generating invoices for a deactivated Pro plan both went unanswered for over two weeks. When responses did come, they were templated. The UI is genuinely good. The core infrastructure reliability and support responsiveness are not. At this price point and scale, that imbalance isn't sustainable. Moving the stack.

They've officially gotten too big for their britches...

$25 invoice keeps reappearing on my account, threatening to "limit my services", and all phrasing points to "we'll deactivate pro if you don't pay your invoice."

...I deactivated pro 2 months ago, and they're still acting like I have to pay that.

which I get it...sometimes happens, if something gets stuck in a billing loop, and someone needs to intervene to cancel the invoice.

...That'd be great if anyone were actually responding to support tickets.

Sent a ticket 2 WEEKS AGO telling them that the invoice wasn't necessary and to remove it, because I didn't even have the service active that they're threatening to take away.

Yet still every day I log in to cloudflare, and every single menu I visit has an obnoxious overlay telling me to "pay or else."

Will be migrating myself off the platform ASAP, as well as they just got themselves removed from me ever telling another client to use them again.

This whole thing with their supposed new CMS has basically caused them to implode apparently, to where they can't even provide proper support for what they already had.

Phishing website IANA ID 1910
BARCELONA ES

It is my opinion that Cloudflare will ruin your internet traffic. It takes to long and that is if you dont just keep getting kicked back to be checked again over and over. Trust pilot check to see if I was a bot ,it took 10 sec I haven't even made it to the last 20 web page checked by Cloudflare. I just give up and go somewhere else.

Anonymous customer support. Website was down twice at the backend of last year. Really not happy.

Constantly flagging genuine access attempts on websites as fraud while failing to protect against actual hacking attacks.

Businesses should not pay for this poor service.

As a consumer, I avoid using websites that use cloud flare.

Using Cloudflare since 2016 and honestly it's been a goldmine for me. Never hosted a site without it and never plan to. The free plan alone does more than most paid services elsewhere. Speed, security, DNS, all in one place. Personally I've Only had one issue back in 2018 which got resolved properly, nothing since.

Which is why I'm genuinely shocked scrolling through some of the bad reviews here. I get the frustration when people lose money to scams hosted behind Cloudflare, that pain is real. But blaming Cloudflare for the scam itself isn't quite fair, that's not their job, they're infrastructure.

But, fair point too, they could absolutely do more. In 2025 it's not hard to auto-scan a site when it's first added, check page content, take a visual snapshot, run a copyright check for obvious lookalike domains (the classic rnicrosoft dot com type stuff fooling people with the rn looking like an m). All of this can be automated with bots and AI agents, no humans needed. They literally have their own Cloudflare AI assistant, so the tech is right there.

I'd also say their support and overall customer satisfaction needs some attention, going by what people are saying. As someone who genuinely loves the product it's a bit disappointing to see. Hoping they take the feedback seriously because the service itself deserves better reviews than it's getting.

The product is great, very generous free plan but the customer support is bad.

I'm a regular Asda customer, I used their site every day. Cloudflare has a system on the Asda site to "verify you are human" when you sign in. Cloudflare says "Success!" when I click to verify, then goes on an infinite loop back to square one. So, I visit Cloudfare's help link where it advises me to "Send a feedback report". But the link on the Cloudflare site doesn't lead anywhere. This company is a shambles.

There is no other institution as bad as this anywhere. This is very bad service. If anyone needs proof of this, take it from me.

I use R2 Storage for my social network app. They attempted to charge my card, but for some reason the payment didn’t go through. They immediately removed my R2 subscription.

The real problem is that there is no invoice available in my account, yet I keep receiving a notification saying I must pay pending invoices before I can reactivate R2.

As a result, my app has not been serving videos for more than 24 hours.

And support? They simply don’t respond to tickets, even when marked as urgent.

This is business-killing.

What is this company that keeps blocking me, a legitimate non-malicious user, from accessing websites? Do the commercial organisations using Cloudfare realise how much potential revenue they're missing out on because of Cloudfare's overzealouness?

Cloudflare blocked me from PartsGeek. Parts Geek sent me an email on status of parts I ordered. In the email theres a link to click to check status of order. Everytime I click on it, it states Cloudflare BLOCKED me. I even go to Parts Geek website & try to send an email and it BLOCKS that. Cannot get any support from Cloudflare, text, email, chat & phone. I read a lot of the same online.

I’m currently facing a serious issue with my domain registration on Cloudflare, and the experience has been extremely frustrating.

I purchased the domain **insightpilot.dev**, and the payment was successfully debited from my bank account. However, the domain has not been properly activated:

* Domain shows in dashboard, but **no status or expiry date**
* **Invalid nameservers** error
* Domain returns **NXDOMAIN**
* Billing is not correctly reflected

Despite sharing all technical details (Zone ID, Account ID, bank proof), the issue remains unresolved.

Support responses have been slow and inconsistent. I was also asked to check ICANN verification, but I never received any verification email, and the core issue (registry-level setup / nameserver delegation) is still not fixed.

What’s more concerning is that the responsibility seems to be shifted between systems instead of resolving the problem.

At this point, my project deployment is blocked due to this issue.

I hope Cloudflare addresses this quickly and improves support responsiveness for critical billing and domain-related issues.

Cloudflare has been an extremely frustrating experience. The service feels absolutely unusable, buggy, and overloaded with unnecessary features that make simple tasks harder than they should be. Instead of providing a smooth, reliable experience, it constantly gets in the way and creates more problems than it solves.

The interface feels bloated and confusing, performance is inconsistent, and basic configuration can become a headache. When something goes wrong, it is difficult to quickly understand what happened or how to fix it. For a service that is supposed to improve reliability and security, the overall experience has been the opposite.

I expected a professional, dependable platform, but what I got felt like pure bloatware: complicated, frustrating, and not worth the time. I would strongly recommend staying away and looking for a simpler, more reliable alternative.

I am writing to report a critical issue with your software that is preventing me from accessing a file sent by a client. Despite completing the human verification steps, the file remains inaccessible, and no error message is provided to explain the failure.

I am extremely frustrated by the lack of access to human support or a clear resolution path. This technical failure is impacting my ability to serve my client, as I now have to inform them that I cannot open their document due to these persistent issues.

I even tried emailing the support team, but I got an automated reply that they don't accept support requests. What a joke.

Horrible, horrible, horrible, DO NOT USE