CMed (CannaCare Docs & Relaxed Clarity) Reviews 16,303

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and compassionate approach, making every interaction pleasant. The service is frequently highlighted as excellent, with many people appreciating the efficiency and ease of the overall process, from scheduling appointments to achieving their goals. Reviewers also commend the exceptional customer service, noting the staff's knowledge, patience, and dedication to resolving issues in a timely and friendly manner. However, some customers also noted issues with communication, specifically mentioning an excessive number of emails and text messages. A few other people also felt that there were difficulties in getting in touch with the company after their appointments, with some reporting that their concerns were not addressed promptly.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being helpful,... See more

Service

Customers had positive experiences with service, often highlighting the ease and efficiency of the process.... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the... See more

User experience

People report positive experiences with user experience. Customers consistently describe the process as easy,... See more

Customer communications

Clients share ambiguous opinions on contact. Many reviewers appreciate the proactive communication, such as... See more

Based on these reviews

Rated 5 out of 5 stars

Phenomena! Truly understand what MED patients of all kinds genuinely need and off the right recommendation for you as a patient. Your allotment will be what you want and need to manage your symptoms a... See more

Rated 5 out of 5 stars

Relaxed clarity is what I experienced at this office here in Denver! I have a traumatic brain injury as well as chronic pain. Both Dr. Gerhard and Layla up front are professional, compassionate and pa... See more

Rated 5 out of 5 stars

Working with Richard and Mindy is an absolute pleasure. They are helpful,, very knowledgeable, and couldn’t imagine anyone being more upbeat and friendly. And they are very professional. It would be... See more

Rated 5 out of 5 stars

GREAT experience! In this age of little to no customer service it was so refreshing to work with Sierra on getting re-certified. I had some trouble with my state certification and had to get her help... See more



Contact info

4.8

Excellent

TrustScore 5 out of 5

16K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Timely

Timely, understanding, flexible, thorough and responsive.

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

Life-Changing Care with Compassion and Support

Dr. Koff and the team at Cannacare Docs are professional, organized, and genuinely supportive. I’ve been a client for several years, and my experience with their office has consistently been positive.

Dr. Koff is attentive and takes the time to listen, which makes a real difference. Communication is clear, appointments are handled efficiently, and the staff is friendly, responsive, and proactive — especially when it comes to reminders and renewals, which helps keep everything running smoothly.

Overall, my experience with Cannacare Docs has had a positive impact on my life, and I truly appreciate the professionalism, consistency, and encouragement of the entire team. I would recommend them to anyone looking for a professional and supportive practice.

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

Relaxed clarity is what you need!

Relaxed clarity is what I experienced at this office here in Denver! I have a traumatic brain injury as well as chronic pain. Both Dr. Gerhard and Layla up front are professional, compassionate and patient! I really appreciate the repeated reminders by text and phone because I kept forgetting !!! (I actually can't remember when I went in October. No worries, it's all online, too.) :)

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I would highly recommend CannaCare Docs. Dr. Koff is absolutely wonderful, has a great bed side manner, is very knowledgeable about my conditions and always punctual. Thank you for making my renewal quick and easy!

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

Another year done! Thanks CannaCare!

I always appreciate how forthcoming they are with information. I’m never without a card for all the reminders of the appointments and NICOLE DENNIS always has great information for me even when I come up with a question on The Spot. It’s sometimes difficult to navigate in natural healing methods that mainstream medicine and science avoids. Canna care is paramount in offering guidance.

October 4, 2025
Unprompted review

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