Excellent service with Danny in charge, especially as the road to my new home was closed both ends. After a little discussion, we found a space for the van to park safely on the road and they brought... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I can’t praise CM Removals, Chelmsford highly enough for their service from beginning to end. Claire in the office was polite and helpful every time I rang up. Andy, Paul and Oliver arrived promptl... See more
Company replied
CM Removals were absolutely amazing! Packing materials provided in advance, and the team turned up right on time on moving day. Nothing was too much trouble and the team worked tirelessly to move ever... See more
Company replied
Despite a hiccup on packing day due to staff sickness, which couldn’t be helped - on moving day the team of guys who did our move were absolutely bloody brilliant. They were so kind, helpful, and abov... See more
Company details
Written by the company
We're CM Removals and we've been moving people for many years. A local removals company that keep costs to a minimum by reducing overheads. This saving is passed onto our customers. We are never beaten on price. Customer service is our no 1 priority and moving them safely without any stress.
Contact info
25 Clay Pits , CM2 9TP, Chelmsford, United Kingdom
- 0800 999 9922
- info@cmremovals.co.uk
- cmremovals.co.uk
4.7
Excellent
161 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Would thoroughly recommend
We moved from Chelmsford to Wivenhoe with CM Removals in June, and we were so impressed with their service. They were really efficient, friendly and helpful, took good care of all our things (and packed them really well) and were very reliable. It was quite a short notice booking but they offered a very competitive price and we couldn't have been happier that we went with CM Removals. Wouldn't hesitate to recommend.
July 13, 2020
Unprompted review
Reply from CM Removals
Thank you Mr & Mrs Law for your positive review . I will pass your comments onto our staff. Wishing you all the happiness I lovely Wivenhoe.
Tim - Cm Removals
Advertisement
Very helpful on day, couldn’t have been better
Arrived on time, very helpful, very friendly, move went smoothly
July 10, 2020
Unprompted review
Reply from CM Removals
Thank you Isabelle for taking the time to complete a review on our company .
Tim - Cm Removals
Efficient and professional service.
July 9, 2020
Unprompted review
Reply from CM Removals
Hi Shane , thanks for taking the time to review our company .
Tim - Cm Removals
Great service
Great service with a really nice and efficient group of guys. Would thoroughly recommend and use again
July 9, 2020
Unprompted review
Reply from CM Removals
Hi Mr & Mrs King,
Thank you so much for taking the time to review our company on Trustpilot. It was a pleasure to work with such lovely people as both of you. I will pass your comments onto our crew. Wishing you both lots of happiness in your new home.
Tim - Cm Removals
Advertisement
Tim and his whole team were fantastic
Tim and his whole team were fantastic, from quoting months before we moved to the moment they left us in our new home. We had a lot of hiccups and the whole process took almost a year but they were regularly in touch to check and reassure. The actual move from Essex to the West Country took two days and went really smoothly. We are so glad that we chose CMRemovals and can't recommend them highly enough. Thanks everyone.
July 7, 2020
Unprompted review
Reply from CM Removals
Hi Helen, thank you so much for your glowing review .
I remember the lovely drive down to the West Country , amazing house and beautiful views. Trust you have both settled in , enjoy
Tim - Cm Removals
Excellent service
Excellent service - honest and reliable, would definitely recommend.
July 7, 2020
Unprompted review
Awful experience
Awful experience. Terrible company. Do not use them. They treat your furniture like a huge game of tetrus
July 3, 2020
Unprompted review
Reply from CM Removals
Dear Victoria, We deeply regret that you feel our company carried out an inferior service. I will be looking into this matter over the weekend and report back to you after my investigation. I believe the work was carried out on 28th June 2017? Please bear with us.
Louisa - Cm Removals
It’s not possible to fault the team at…
It’s not possible to fault the team at CM removals. Professional and very clear communication during a lockdown move !
July 3, 2020
Unprompted review
Reply from CM Removals
Dear Mr & Mrs Marriott, thank you so much for your amazing feedback. We are CM Removals hope you have settled into your lovely new home. Have a great weekend and stay safe during these difficult times that are upon us.
Tim - Cm Removals
Advertisement
CM were brilliant
CM were brilliant, efficient, friendly and really put the effort in to get it done ASAP! Highly recommended!
July 3, 2020
Unprompted review
Reply from CM Removals
Hi Darren, thanks for taking the time to provide feedback on our company. I remember all them stairs 😂. All the best
Tim - Cm Removals
Excellent experience
Excellent experience, amazing team, highly discreet and efficient. Only downside was no packing boxes supplied and no packing service offered. Would definitely recommend.
July 2, 2020
Unprompted review
Reply from CM Removals
Hi Richard, Many thanks for taking the time to give our company feedback. I have looked into the the subject of no packing service being provided or offered. In your email of 19/3/20, I note in paragraph 7 of your initial enquiry you state no packing service is required. However, we should of offered boxes and packaging materials and apologise for the error on our behalf. Wishing you all the best and stay safe.
Tim - Cm Removals
Outstanding Service
If you are thinking about moving you should use this Company. The Team is outstanding they made the whole moving experience as stress free as it could have been. Headed by the Company Lead, Tim, their professional approach and “can do attitude” really made our moving experience as easy as it could have been. We cannot recommend them enough.
July 2, 2020
Unprompted review
Reply from CM Removals
Hi Lee, hope you and the family have settled in . Thank you for your kind words . It was a pleasure to help you out at such short notice. I remember the job well as it was our last job prior to the total lockdown by the government. I will pass on your comments to the personnel involved here at Cm.
Tim - Cm Removals
Friendly
Friendly, helpful, generally great service from start to finish! Would definitely recommend them.
July 2, 2020
Unprompted review
Reply from CM Removals
Thanks Joe, I will pass your glowing review onto the crew.
Tim - Cm Removals
Advertisement
CM Removals moved us into our new home…
CM Removals moved us into our new home a week before the lockdown. I cannot fault them in any way. The team on the day were friendly, quick and they handled our furniture and belongings with real care. I used them in my last move too and I will definitely use them the next time we move house. Excellent removal firm.
July 2, 2020
Unprompted review
Reply from CM Removals
Dear Sally, Thank you for choosing Cm Removals not once but twice for your household removal. We at Cm Removals love nothing better than repeat customers , it is a testament to our staff and company. Hope you have settled in to your new property. Take care
Tim - Cm Removals
Very hepful and hardworking
Very hepful and hardworking! Nothing was too much trouble.
Highly recommend.👍
June 30, 2020
Unprompted review
Reply from CM Removals
Hello Maxine, I will pass your comments onto the staff involved. It gives them a great boost to hear positive feedback and thanks for their hard work and effort .
Cm Removals
Completely would recommend
Very polite people who worked tirelessly to get a tough job done. We would thoroughly recommend CM removals.
June 29, 2020
Unprompted review
Reply from CM Removals
Thanks Michael for taking the time to review our company. We wish you all the best in your new home.
Cm Removals
Really helpful and extremely cautious…
Really helpful and extremely cautious staff. Made our lives easier, would definitely recommend them
June 29, 2020
Unprompted review
Reply from CM Removals
Thank you Mr Guzman for your kind words. I will PDS your comments onto our staff. Wishing you all the best in your new home
Cm Removals
Advertisement
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.