Coaction Training CIC Reviews 

7
•
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Training School
  2. also in
  3. Studying Center
  4. Trade School

Written by the company

We offer practitioner-led Passivhaus Training courses both online and in person. All of our courses are endorsed by The Passivhaus Trust and our trainers are all practitioners at the forefront of low-energy building and design in the UK. Their experience within the industry informs our carefully curated learning programme, tailored specifically for UK projects. The scale of the challenges presented by the climate emergency and social crises facing our society is overwhelming. We care deeply about finding ways to be part of the solution and we work tirelessly to deliver Passivhaus training that empowers designers, contractors, educators, and wider stakeholders to drive positive change through the buildings they create.


Contact info

4.1

Great

TrustScore 4 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(7)

2 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely fantastic training

Absolutely fantastic training, accesible, clear and practical.

July 8, 2026
Unprompted review
Coaction Training CIC logo

Reply from Coaction Training CIC

Thanks so much for sharing your thoughts - great to hear!

Advertisement
Rated 4 out of 5 stars

Passivhaus tradesperson & retrofit delivery course

I recently took the Passivhaus Retrofit Delivery course and was thrilled with how organised and informative it was. It was great to have some casual conversations with other likeminded people and share everyone’s thoughts without any prejudice. Our host Rupert Daly was great and extremely knowledgeable, answering any questions with politeness & confidence. Having been a builder for 20 years and becoming a passivhaus tradesperson through coaction I cannot recommend them enough. I enjoyed picking Rupert’s brain and learning from him. We had a great relaxed conversation about costs and build ability which was nice to know he could see the design from a practical point of view, hopefully we can cross paths again in the future.

Bill butcher took my passivhaus tradesperson course and again was amazing. He showed an abundance of knowledge and experience from his career. I would highly recommend anyone looking to up-skill in the building industry in either design or tradesperson to use coaction. Very well organised and always able to contact someone with support and guidance.

September 23, 2025
Unprompted review
Coaction Training CIC logo

Reply from Coaction Training CIC

Oliver - Thank you so much for taking the time to share your experience on both the Certified Passivhaus Tradesperson & Retrofit Delivery courses.

We’re especially pleased that Rupert Daly and Bill Butchers’ knowledge, practical insight, and approachable teaching style made such an impact. Creating a relaxed environment where experienced professionals can exchange ideas and explore real-world buildability is exactly what we aim for.

It’s great to have you as part of the Coaction community, and we look forward to crossing paths again on future projects.

Rated 5 out of 5 stars

High quality course and webinars

I learnt so much on Coaction's retrofit delivery course. As the only non-architect attendee, I was a bit concerned that the material would be too technical, however Kirsty and Sarah proved to be excellent trainers, explaining complex technical details and building physics in a clear and concise way, demonstrating their high level of technical and practical knowledge and experience. The course material was clear and useful with a wealth of practical examples and the worked examples really helped to ground the knowledge whilst learning from others' experiences. Following on with the webinar series provided an excellent opportunity to hear about real world projects from experienced practitioners. I've really enjoyed all the open discussions and peer to peer learning. I have come away with a much deeper understanding of the topic and issues which will help me to raise the standard of retrofit in a social housing setting. These experiences have made me keen to continue to develop my knowledge in PassiveHouse and EnerPHit approaches.

January 22, 2025
Unprompted review
Coaction Training CIC logo

Reply from Coaction Training CIC

Thank you so much for taking the time to give us this wonderful feedback Amy, its great to hear. (We will be sure to pass your comments onto our trainers too.)

Please do keep in touch, We hope to continue the momentum with more trainer webinars in the future.

Rated 5 out of 5 stars

Great experience!

Great experience! Fantastic tutors and interesting, clear course material.

December 2, 2024
Unprompted review
Coaction Training CIC logo

Reply from Coaction Training CIC

Thank you so much Hazel! Be sure to stay in touch.

Rated 5 out of 5 stars

High quality courses

High quality courses, well organised and taught by experts who care.

May 29, 2025
Unprompted review
Coaction Training CIC logo

Reply from Coaction Training CIC

Thank you Tom! Your feedback is appreciated.

Advertisement
Rated 5 out of 5 stars

Highly recommend listening to those Case Studies

Coaction’s training sessions have been a fantastic opportunity to learn from real-world Passive House and EnerPHit case studies shared by experienced professionals in the field. The informal format encouraged open discussion and made space for practical questions, which I found particularly valuable. Hearing how others have approached the challenges of retrofit and low-energy design has given me both technical insights and renewed motivation to push forward ambitious sustainability goals in my own projects.

Thank you for creating a space for meaningful knowledge exchange and peer learning – I’d highly recommend this to anyone working in sustainable architecture or retrofit.

May 29, 2025
Unprompted review
Coaction Training CIC logo

Reply from Coaction Training CIC

Gessica – thank you for taking the time to leave a review, it's very much appreciated. Please do stay in touch – we love hearing about our alumni's projects

Rated 5 out of 5 stars

Very informative and useful course

I thoroughly enjoeyed the course. It was very practical and really opened my eyes on the real challenges of retrofit works, and how the real world differs from destop-based design. The trainers were excellent, with deep experience and understading of the topic and issues. I would strongly recommend it.

May 23, 2025
Unprompted review
Coaction Training CIC logo

Reply from Coaction Training CIC

Thank you so much Antonietta. Please do keep in touch so we can follow your Passivhaus journey!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look