Coastbcn Reviews 609

TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

Ordered item on 2nd Dec 2025, still no delivery as of 4th Jan 2026. Email addresses supplied at bottom of order confirmation email and contact us sdction of email both bounced/undelivered.

Rated 4 out of 5 stars

Hoodie is beautiful and really soft, the sizes are 1-2 sizes smaller than normally but thats totally fine since I read that in other reviews and ordered a size L as a medium girl and it fits perfectly... See more

Rated 1 out of 5 stars

Order has never been sent to me. I ordered in the beginning of October, website says 8-10 days delivery. Send their instagram a DM, emailed every mailadres they listed and never got any response. Stil... See more

Rated 1 out of 5 stars

Never received the items ordered on 19 September 2025. Customer service replied to my email once to say that they have supplier issues and a system failure. I followed up multiple times/ways, also ask... See more

Company details

Written by the company

CoastBcn is a company in the retail garment industry, that offers own designed clothes to international market. We are an e-commerce and by the moment we do not have any physical stores.


Contact info

2.0

Poor

TrustScore 2 out of 5

609 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Shame one cannot exchange sweatshirts…

Shame one cannot exchange sweatshirts based on difficult to follow size charts. I’m always a L or even XL. Very large sizes.
Highly inflexible and unhelpful customer support.
Don’t buy anything there!!

November 20, 2023
Coastbcn logo

Reply from Coastbcn

Hello Eli. We're so sorry about your experience. In each garment, you can find a size chart that can help you to find your perfect size. If the garment that you've bought doesn't correspond to this guide please send a mail to info@coastbcn.com so we can help you. Thank you.

Rated 1 out of 5 stars

Poor quality of both clothing and customer service

My piece of garment arrived damaged, and they refuse to give a refund.

CoastBcn delivers low-quality garments from factories in China. The prints are very pixelated and the fabric feels cheap.

What's even worse is their customer service. They keep returing unclear en vague e-mails, and now they seem to ignore my e-mails.

An extremely poor company led by amateurs.

DO NOT ORDER FROM THIS COMPANY!

November 6, 2023
Coastbcn logo

Reply from Coastbcn

Hi David! We are so sorry about what happened. We just checked your case and saw that our team solved this by resending the hoodie in good condition. Hope everything is good now. Thank you.

Rated 4 out of 5 stars

The sweater is really big but it’s…

The sweater is really big but it’s great quality and I’m really happy with it

October 20, 2023
Unprompted review
Coastbcn logo

Reply from Coastbcn

Hi Mila! Thank you so much for your review. 🦋 On our web you can see the size guide, the hoodies are oversized. We hope that you enjoy your sweater! :)

Rated 5 out of 5 stars

This brand is absolutely perfect! 🌊

I was looking for a blue hoodie that should have a wave as a print. I spontaneously found him on Instagram and I ordered another one directly. The hoodies have a perfect quality and are very cosy! I can only recommend it 🙌🏼

July 16, 2023
Unprompted review
Coastbcn logo

Reply from Coastbcn

Hey Mika! Thank you so much for your words! We hope that you enjoy your hoodie 😉🦋

Rated 5 out of 5 stars

The best brand ever

The best brand ever! Ordered two times and their quality is superb read the washing instructions carefully tho

October 11, 2023
Unprompted review
Coastbcn logo

Reply from Coastbcn

Thank you so much, Rosan! We hope you loved the garments 🦋💙

Rated 5 out of 5 stars

Love the clothes

The quality of the clothes is so good. I love the cut and especially the colors and motifs! Highly recommended!

July 21, 2023
Unprompted review
Coastbcn logo

Reply from Coastbcn

Thank you very much! We're so glad to hear that, enjoy your clothes! 🫶🏼🦋

Rated 5 out of 5 stars

Perfect!!

I ordered the surf club t-shirt in blue and I’m obsessed! The color is everything and the quality is exceptional! I recommend 1000%

July 12, 2023
Unprompted review
Coastbcn logo

Reply from Coastbcn

We hope that you're enjoying summer with your Coast garments, thank you very much Rosine! 🫶🏼🦋

Rated 4 out of 5 stars

The quality of the clothes and the…

The quality of the clothes and the designs are unique and fashionable. The only problem is that the designs on the website look not as good as the real clothes. More real life pictures would be great. The brand is a bit pricey with shipping. The customer service is really friendly, helpful and fast.

June 19, 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY. Hoodie is very poor quality and the sizing is ridiculous, size M is basically XS. They are supposed “sustainably made” in Spain, but obviously Made cheaply in some sweatshop in china. There isn’t even a tag in the hoodie of the brand, just a tiny size marker. Items took about a month to arrive (another reason I think they are lying about where they are based). I would try to return but based on all the reviews on here with people unable to return items I don’t think I’ll bother. Disappointing

December 24, 2022
Rated 4 out of 5 stars

Delivery was good, but questionable quality

Unlike everyone else, the shipping of my product went all fine. It took approximately 10 days, which is acceptable for a product that gets shipped from China, so I am content with it. Also about that: they advertise that it's 'authentic from Spain'-it is so not. The quality of the product is not how it is seen. I got it for appr. 20 euros with all the discounts I had, so I do not complain, because it feels like a 20 euro hoodie (maybe even less tbh). But it is definitely NOT worth 70 euros, which is the original price they sell their clothing. It is mass printed and shipped, so I bet making one doesn't cost more than 2 euros. The hoodie looks much better quality in their ads online but it is not the reality.
I ordered size M, which was the smallest size they had, and as a small person (163cm) it has just the good loose fit so I am happy that I did not buy any smaller size because it would be too small.
I count myself lucky that I'm in the minority that did not have any problems with their order, but I don't think I would purchase from them again.

December 19, 2022
Unprompted review
Rated 2 out of 5 stars

awful qualify and crap customer service …

The hoodies are of very poor quality and the sizing is tiny. The hoodie also clearly shipped from China, despite their sustainability claims. Coast does not accept returns either and when I reached out to complain about quality they said they only offer returns for damaged items
Do not buy from here

November 11, 2022
Rated 1 out of 5 stars

I would give a 0 if I could

I would give a 0 if I could. I would urge you not to buy anything from this company, can’t believe i fell for this scam. The hoodies are not authentic or made in spain, but rather made with bad quality materials and probably made in a sweat shops with bad working conditions. My product was not only already faulty but the hoodie is see through 🙄 You can tell it’s not a genuine company when there is not even a tag in the jumper and a cheap looking size tag

September 28, 2022
Unprompted review
Rated 1 out of 5 stars

Never get my order

Never get my order
The shipping company is a chinese one (Yun Express) that is really bad marked
AfterSales service on whatsapp answer on average after 1 day, they show me a proof a delivery (chinese paper with my address and a chinese stamp...)
and they say : shipping company send us this proof we can do nothing more.
There are not even sorry for that.

September 16, 2022
Unprompted review
Rated 1 out of 5 stars

Bad quality hoodie

Bad quality hoodie very thin material. Advertised as L but fits like S/M. Shorter sleeves than shown in picture. Do not buy if you are wanting thick good quality hoodies.

September 20, 2022
Unprompted review
Rated 1 out of 5 stars

Do not buy

Do not buy. Scam Business. The shirt i purchased is the worst quality shirt i have ever seen in my life. It's so thin that it's actually see-through, would be surprised if it lasted 5 washes. Graphic is sub-par also. Shirt does not look like as advertised and they do not provide refunds.

Shirt was also advertised as "oversized style" and to size up. This is not accurate, I would have to size up 2 or 3 to get an oversized style.

July 5, 2022
Unprompted review
Rated 2 out of 5 stars

No return service

I am just really disappointed that I cant return my hoody. The page is making advertisement with „worldwide shipping“ and so on, but they dont mention that there is no return service. So now I have a pullover with another color than expexted, that doesnt fit and I cant return. Really disappointing !

June 11, 2022

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